Description: Responsible for providing administrative, operational, and organizational support to ensure the smooth functioning of internal processes. This role operates behind the scenes, handling tasks that enable front\-line teams to work efficiently and deliver high\-quality service to clients or stakeholders. Back Office Support staff typically work with data processing, documentation, reporting, coordination with internal departments. Requirements: **Key Responsibilities:** * Data Management: Enter, update, verify, and maintain accurate data across internal systems and databases. * Documentation \& Reporting: Prepare, organize, and manage documents, reports, spreadsheets, and presentations. * Process Support: Assist in daily operational processes, ensuring compliance with internal procedures and standards. * Administrative Tasks: Handle correspondence, schedule tasks, manage files, and support general office operations. * Internal Coordination: Collaborate with front\-office teams, to support workflow continuity. * Monitoring \& Follow\-up: Track pending requests, deadlines, and tasks to ensure timely completion. **Requirements:** * Bachelor’s degree in Business Administration, Management, Finance, or related fields (preferred). * Previous experience in administrative, operational, or back\-office roles is an advantage. * Strong organizational and multitasking abilities. * Proficiency in spoken and written English (mandatory). * Proficiency in MS Office Suite (Excel, Word, Outlook, PowerPoint) and familiarity with ERP/CRM systems. * Ability to work independently and as part of a team. **Core Competencies** * Attention to Detail – Ensures accuracy in data and documentation. * Time Management – Prioritizes tasks and meets deadlines efficiently. * Problem\-Solving – Identifies issues and proposes practical solutions. * Adaptability – Adjusts to changing priorities and operational needs. * Analytical Thinking – Interprets data and identifies inconsistencies or opportunities for improvement. * Team Collaboration – Works effectively with different departments and contributes to team goals. * Customer Orientation (Internal) – Supports internal teams to enhance overall service quality.