Description
Job Summary:
Responsible for conducting quality audits, ensuring compliance with safety policies, and guaranteeing customer satisfaction through product quality control.
Key Responsibilities:
1. Conduct quality audits and ensure customer satisfaction.
2. Control samples and manage non-conforming products.
3. Participate in continuous improvement programs and attend training sessions.
**Job Mission:**
Responsible for conducting audits according to the requirements of the QMS and special plans indicated by the Quality Coordinator.
**Responsibilities:**
* Comply with and enforce Ball’s safety policies by adhering to operational safety procedures.
* Ensure product quality through process audits to guarantee customer satisfaction.
* Control retained product samples during audits for tracking non-conforming batches.
* Ensure inspection and test status of finished and in-process products by managing identification for non-conforming product control.
* Support special and routine testing by controlling related records and sample retention for proper tracking against quality plans.
* Ensure communication of audit and product inspection results by disseminating them to operational personnel to support decision-making and product quality control.
* Ensure correct product hold and release through mechanisms established in the QMS to prevent non-conforming use.
* Participate in continuous improvement programs.
* Attend company training programs.
* Perform all other activities assigned by the immediate supervisor to ensure smooth production operations.
**Education:**
* Technical degree preferred
**Experience:**
* 2 years in the industry
**Specific Job Competencies:**
* Quality Management System
* Teamwork
* Metrology
* Proactivity
* Customer service
* Stress tolerance
* Negotiation