Santiago Management & Support Job Listings

Sales Point Coordinator64151363923714120

Indeed

Sales Point Coordinator

*This job posting comes from the Talenteca.com job board* ### **Job opening for company FOTOLIFE in Monterrey, Nuevo León** Hi, we are Fotolife! We focus on creating experiences for our customers through photography and souvenir sales We are looking for: Sales Point Coordinator to work at Parque Fundidora, Monterrey Requirements: * At least 1 year of experience in retail or physical stores (not call center) * Ability to meet and exceed sales targets. * Excellent leadership and communication skills. * Ability to work independently and as part of a team. Main support functions for the Manager: * Manage the sales team to achieve established targets. * Opening and closing procedures. * Inventory management, cash register reconciliation, workspace organization. We offer: * Statutory benefits * Savings fund * Life insurance * Base salary + commissions and bonuses * And more Schedule: 10:00 AM to 6:00 PM, Monday through Sunday, with one weekday off **Desired education level:** Upper Secondary **Desired experience level:** Intermediate Level **Departmental function:** Commercial / Sales **Industry:** Retail Trade / Retail **Skills:** * Sales *This job posting comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=68961bbe2600004d000b11fd&source=indeed*

Melchor Ocampo 125-97, Centro, 64000 Monterrey, N.L., Mexico

Negotiable Salary

TRANSACTIONAL BANKING SERVICE MANAGER 164151363685634121

Indeed

TRANSACTIONAL BANKING SERVICE MANAGER 1

**Location:** MONTERREY, Nuevo León, MX **Category:** Administration **Requisition ID:** 118734 **TRANSACTIONAL BANKING SERVICE MANAGER (MONTERREY, NUEVO LEÓN)** At Banorte, we seek unique, strong, and extraordinary talent that drives the transformation and innovation of the country, becoming a great ally to grow stronger with Mexico. We are convinced that the combination of solidarity, innovation, respect, loyalty, and responsibility is the perfect formula to become the best team in the financial sector. **Position Objective:** Responsible for post-sale service in transactional banking, serving our clients from Corporate Banking, Commercial Banking, and Federal Government sectors, with the purpose of retaining and maintaining the current client portfolio or attracting new clients. Every day you will face new and interesting challenges within your role, in which you will be responsible for: * Attending and advising clients regarding service requirements or issues, providing an additional support channel. * Following up on client requests or inquiries to keep them informed about the status of each procedure. * Periodically visiting clients to present service model results, volumes, and frequent operational activity. * Preparing and collecting the necessary forms to handle client requests, initiating and resolving their inquiries. **Requirements:** * Professional background: Business Administration, Marketing, Engineering (graduated or in the process of graduation) * Years of experience: 3 years * Areas of experience: Service and operations, call center, and sales * Required knowledge: Basic Finance, Banking Products * Languages: N/A * Competencies: Customer Focus, Wealth Sales, Corporate Sales, or Government Relations * Travel availability: Yes * Relocation availability: Not applicable At Banorte, we operate under a principle of equal opportunity. Therefore, we do not discriminate based on age, ethnicity, nationality, gender, sexual orientation, marital status, social condition, health status, religious beliefs, political doctrine, or disability.

Nuevo Leon, Mexico

Negotiable Salary

Application Design Engineer64149291560963122

Indeed

Application Design Engineer

Job Description: The Application Engineer is a project engineer in charge of the customization of low voltage electrical equipment using standard designs. He/she customizes the control \& power distribution drawings based on customer specs and creates the BOM needed to build these equipment. **What will you do?*** Engineering design of Low Voltage Motor Control Centers * Create BOMs to build equipment * Continuous improvement projects * Productivity projects * Internal and external customer service * Liaise with customers to help define system requirements * Provide commissioning assistance * Provide technical and sales support * Interface with Technical Support and Field Service Engineers Qualifications: **What qualifications will make you successful for this role?*** University degree in Electrical and Mechanical Engineering, Electronic, Automation Engineering, Mechatronic Engineering or related * Experience: 2 to 5 years related to electrical devices or area * Deep knowledge about low voltage electrical equipment, electrical boards, AutoCAD * Important skills and competences: leadership, empowerment, good communicator, customer service * Must have a strong sense of urgency **Let us learn about you! Apply today.** **You must submit an online application to be considered for any position with us. This position will be posted until filled.** About Our Company: **Looking to make an IMPACT with your career?** When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today! €36 billion global revenue \+13% organic growth 150 000\+ employees in 100\+ countries \#1 on the Global 100 World’s most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. *Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.* *At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter* *here* *Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.*

Blvd. Carlos Salinas De Gortari 1537, Sin Nombre de Col 26, 66600 Cdad. Apodaca, N.L., Mexico

Negotiable Salary

Senior Procurement Engineering Manager64149291400450123

Indeed

Senior Procurement Engineering Manager

Vertiv is seeking a highly experienced and commercially savvy Senior Procurement Engineering Manager for Sheet Metal to join our team. The ideal candidate will have 15 years of experience in the sheet metal manufacturing industry, an engineering degree, and a proven track record of partnering with Procurement, and Engineering teams to create a competitive advantage. This role is critical in driving innovation, efficiency, and cost\-effectiveness of our sheet metal operational development within our supply base. **RESPONSIBILITIES** * Collaborate with Procurement, Engineering, and Sheet Metal suppliers to develop and implement prototype and product introduction strategies that enhance our competitive edge in the sheet metal industry. * Lead the Prototype development processes to ensure speed to market and reduced prototype lead times by improving the efficiency and effectiveness of the prototype development process * Lead the sheet metal optimization of components and processes. * Advance should cost models for prototypes and production parts to ensure speed, cost, and pricing accuracy * Develop and manage manufacturing complexity models that align with supplier capabilities and improve prototype delivery \& production delivery performance * Partner with suppliers to develop and implement should\-cost models that enable accelerated development of prototypes. * Identify and evaluate new materials, end\-to\-end technologies, and processes to improve performance and reduce costs. * Provide technical expertise and guidance to cross\-functional teams on sheet metal\-related issues. Manages the part and product delivery timelines and timing objectives to meet the goals of the Engineering, Offering Management, and Procurement organization * Development of end to end sheet metal prototyping process that enables speed to market, easy access for engineering, design for manufacturability guidance * Leverage market experience and update industry trends to inform strategic decisions * Build and maintain Executive relationships with strategic suppliers, including pricing process alignment, optimization of manufacturing lead times, manufacturing technology capabilities, available production capacity, and quality performance monitoring. * Develop supplier capability matrix and ensure the appropriate sheet metal technologies are ready for launch before needed by for Product Launches + Manages the part and product delivery timelines and timing objectives to meet the goals of the Engineering, Offering Management and Procurement organization * Identify and drive best practices related to Sheet Metal prototype sourcing, pricing and total cost contributors, quality, efficiency, speed and responsiveness. * Ability to apply critical analysis of procedures and processes and develop alternate solutions to address supplier production delay risks and challenges **QUALIFICATIONS** * Minimum of 10 years of experience in the sheet metal industry, preferably in a direct sheet metal production manufacturing environment, with a deep knowledge of the manufacturing processes, equipment capability, production technologies, and alternative manufacturing methodologies used in the industry * Strong commercial acumen and experience in partnering with Procurement and Engineering teams as well as suppliers * Strong proficiency in MS Office applications, sheet metal manufacturing software (e.g. Creo, SolidEdge, SolidWorks, Inventor * Experience in Total Cost of Ownership thought process (solutions thinking vs piece part) * Ability to develop Key Performance Indicators specific to the delivery performance of engineering samples and prototypes * Excellent problem\-solving skills and the ability to think strategically. * Proven ability to lead projects and drive continuous improvement initiatives. * Requires strong interpersonal skills and the ability to develop and cultivate productive and lasting relationships with cross\-functional teams and suppliers in a fast\-paced, dynamic environment **EDUCATION AND CERTIFICATIONS** * Bachelor's degree in Engineering or a related field. **PHYSICAL \& ENVIRONMENTAL DEMANDS** * N/A **TIME TRAVEL REQUIRED** * 10% *The successful candidate will embrace Vertiv’s Core Principals \& Behaviors to help execute our Strategic Priorities.* ***OUR CORE PRINCIPALS:*** *Safety. Integrity. Respect. Teamwork. Diversity \& Inclusion.* ***OUR STRATEGIC PRIORITIES*** * *Customer Focus* * *Operational Excellence* * *High\-Performance Culture* * *Innovation* * *Financial Strength* ***OUR BEHAVIORS*** * *Own It* * *Act With Urgency* * *Foster a Customer\-First Mindset* * *Think Big and Execute* * *Lead by Example* * *Drive Continuous Improvement* * *Learn and Seek Out Development* At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission\-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With more than 27,000 people worldwide and more than $6 billion in revenue, a strong customer base and global reach in nearly 130 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. *Vertiv is an Equal Opportunity/Affirmative Action employer.* *We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to* *help.join@vertivco.com* *. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers* ***Work Authorization*** *No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F\-1, H\-1, H\-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.*

Melchor Ocampo 125-97, Centro, 64000 Monterrey, N.L., Mexico

Negotiable Salary

Indeed

Administrative Manager

**Field administrator (Los Cristales area, national highway)** **Must have own vehicle.** Responsibilities: * Validation and reconciliation of payments for accreditation through platform. * Management of payments to suppliers and services. * Management and control of income and expenses. * Reporting of activities and monthly cash flows. * Updating information in digital and physical folders. * Customer service via phone, email, in person, WhatsApp. (not a call center) * Follow-up on overdue accounts and collections. * Analysis of future projects and improvement tasks. * Invoicing and reconciliation of expenses. **We offer:** Continuous training. Statutory benefits. Immediate hiring. Biweekly payment. Christmas bonus. Opportunity for growth. **Requirements:** Schedule availability from 11:00 am to 7:00 pm. Relevant majors: accounting, administration, finance, etc. Minimum one year of experience. Bachelor's degree. Proficiency in Office suite. Good Excel skills. Employment type: Full-time Salary: $20,000.00 per month Benefits: * Salary increases * Flexible hours * Option for indefinite contract * Company phone * Additional vacation days or paid leave Education: * Completed high school (Desirable) Experience: * Office: 1 year (Desirable) Language: * English (Desirable) Work location: On-site position

Melchor Ocampo 125-97, Centro, 64000 Monterrey, N.L., Mexico

MXN 20,000/year

SUB-GERENTE ADMINISTRATIVO RA63844353478785125

Indeed

SUB-GERENTE ADMINISTRATIVO RA

**Location:** MONTERREY, Nuevo León, MX **Category:** Administration **Requisition ID:** 117669 **SUB\-GERENTE ADMINISTRATIVO RA** **San Pedro Garza Garcia, Nuevo León** At Banorte, we seek unique, strong, and extraordinary talent that drives the country's transformation and innovation, becoming a great ally to grow strong with Mexico. We are convinced that the combination of solidarity, innovation, respect, loyalty, and responsibility is the perfect formula to be the best team in the financial sector. **Position Objective:** Encourage continuous improvement in overdue portfolio recovery, as well as retention of high-value customers. Each day you will face **new and interesting challenges** within your position, in which you will be responsible for: * Meeting established portfolio targets. * Developing recovery strategies that foster healthy competition within internal and external call centers. * Implementing follow-up controls to monitor various administrative activities involved in the job functions. * Establishing effective working relationships with various departments and work groups. * Tracking high-value cases, achieving higher recovery rates. **Requirements:** * Professional education: Completed bachelor's degree. * Years of experience: Minimum 5 years of experience in collections. * Areas of experience: Collections, Customer Service, Sales. * Required skills: Excel, database management, ability to develop PowerPoint presentations, sending mass emails. * Travel availability: Yes. * Relocation availability: No. At Banorte, we operate under a principle of equal opportunity. Therefore, we do not discriminate based on age, ethnicity, nationality, gender, sexual orientation, marital status, social condition, health status, religious beliefs, political doctrine, or disability.

Melchor Ocampo 125-97, Centro, 64000 Monterrey, N.L., Mexico

Negotiable Salary

Indeed

REMOTE BANKING MANAGER

**Location:** SAN PEDRO GARZA GARCIA, Nuevo León, MX **Category:** Commercial Banking/Branches **Requisition ID:** 118003 **Remote Banking Manager** **San Pedro Garza García, N.L.** At Banorte, we seek unique, strong, and extraordinary talent that drives the transformation and innovation of the country, becoming a great ally to grow strong with Mexico. We are convinced that the combination of solidarity, innovation, respect, loyalty, and responsibility is the perfect formula to become the best team in the financial sector. **Position Objective:** Responsible for developing a team focused on driving continuous improvement in post-sale service processes for customer acquisition, pursuing process automation. As well as ensuring customers have access to these services 24/7 through Banorte's mobile service using the new Remote Banking model. Every day you will face **new and interesting challenges** within your role, in which you will be responsible for: * Participating in defining functional requirements for projects and improvements, as well as business rules. * Managing the involvement of all stakeholders in user certifications, as well as scheduling friends \& family pilot programs and nationwide production rollouts. * Addressing and ensuring root cause correction of incidents and errors occurring in application processes and functionalities. * Creating content and accurate information in materials, guides, and communications to inform the organization about new features and process improvements. * Establishing service levels, controls, and metrics for monitoring and identifying incidents and failures. * Responding to audit requests regarding the various processes of the new functionality. **Requirements:** * Professional education: Bachelor’s degree in Business Administration, Finance, Economics, or related field. * Years of experience: 2 or more years within the institution * Areas of experience: Commercial Banking, Regulatory Compliance, Customer Acquisition, and Call Center processes. * Required knowledge: Customer Acquisition, Loan Origination, Call Center * Skills: Assertive communication, Leadership, Synergy * Languages: Intermediate English * Travel availability: No * Relocation availability: N/A. * On-site work arrangement At Banorte, we operate under a principle of equal opportunity. Therefore, we do not discriminate based on age, ethnicity, nationality, gender, sexual orientation, marital status, social condition, health status, religious beliefs, political doctrine, or disability.

Juan González 11, Casco Urbano, 66200 San Pedro Garza García, N.L., Mexico

Negotiable Salary

Indeed

Sales Manager

We are looking for a Sales Manager **Requirements:** \-Bachelor's degree in Tourism, Business Administration, Marketing, Public Relations or related field. Experience: Minimum 3 to 5 years as Sales Manager or Senior Sales Executive. **Responsibilities:** \-Prospect and close agreements with companies, travel agencies, digital platforms, and event organizers. \-Supervise and manage the sales team (executives, assistants, call center, etc.). \-Develop attractive packages and promotions in coordination with marketing. \-Analyze occupancy and revenue to dynamically adjust strategies. \-Attend trade fairs, exhibitions, and tourism/commercial events. \-Monitor competition (rates, promotions, new products). \-Coordinate with operations and reception to ensure excellent customer experience. \-Generate monthly sales reports and forecasts for General Management. \-Maintain healthy business relationships with key clients and pursue contract renewals. **Offers:** \- Salary of $35,000 net base per month plus $10,000\-$20,000 in monthly commissions. \- Statutory benefits **Location**: Santiago, Nuevo León. Job type: Full-time Salary: $35,000\.00 \- $50,000\.00 per month Workplace: On-site employment

Carr Nacional 2, Los Cavazos, 67318 Santiago, N.L., Mexico

MXN 35,000-50,000/year

Indeed

Call Center Executive

IZA BUSINESS CENTERS Our furnished offices in corporate buildings reflect that belief. Whether for a single person or teams of up to 100, we offer you the flexibility and space you need to grow your business. Customized Work Space. **REQUIREMENTS:** · High school diploma completed. · Basic knowledge of Office software. · Customer service attitude and strong communication skills. · Minimum of 6 months of call center experience. · Full-time availability. · Work schedule: Monday to Friday from 8:00 am to 6:00 pm, Saturday from 9:00 am to 1:00 pm. **ACTIVITIES AND RESPONSIBILITIES:** · Provide telephone customer service and support. · Locate and assign prospects to Business Center Managers. · Send and analyze quality surveys. · Prepare reports as requested by the Call Center Coordinator. **WE OFFER:** · Excellent salary. · Benefits exceeding legal requirements. · Food bonus. · Savings fund. · Punctuality and attendance bonus. · Commissions. Job type: Full-time Salary: $12,000.00 - $12,500.00 per month Benefits: * Employee savings fund * Company parking * Free parking * Option for indefinite contract * Additional vacation days or paid leave * Food vouchers Education: * High school diploma (Required) Experience: * Customer service: 1 year (Desirable) Language: * English (Desirable) Work location: On-site

Loma Chica 202, Loma Larga, 64710 Monterrey, N.L., Mexico

MXN 12,000-12,500/year

Service Manager (Telecommunications)63844353095299129

Indeed

Service Manager (Telecommunications)

JOB PROFILE: * Age: 28 to 45 years * Education: Completed Bachelor's degree * Gender: Indifferent * Work Experience: Must have experience in Call Center, supervision, management * Skills and Abilities: Credit knowledge, Portfolio Management, Personnel Management, Quick response to specific tasks, ability to perform multiple activities with energy * Special Characteristics: Giving and receiving information, carrying out simple and repetitive procedures/actions, * Directs planned activities and controls third parties, responsible for ensuring that telephone service to all prospects and company customers meets a quality standard and resolves customer requests upon first contact RESPONSIBILITIES: * Applies methods, systems, and procedures to their own position * Identifies problems, solves issues related to their role, and can propose alternative solutions to those outside their responsibility. * Identifies the root cause of problems and determines various complex solutions, coordinating actions with others for resolution. * Proactively develops relationships with customers, making efforts to listen and understand them (both internal and external); anticipates and provides solutions to customer needs; gives high priority to customer satisfaction. WE OFFER: * Monthly base salary $30,000 * Variable bonus * Schedule Monday to Friday 9:00am to 7:00pm * Statutory benefits

Melchor Ocampo 125-97, Centro, 64000 Monterrey, N.L., Mexico

MXN 30,000/year

Record Retriever Specialist638418076267551210

Indeed

Record Retriever Specialist

**T**he Record Retrieval Specialist plays a key role in coordinating and ensuring the timely retrieval of sensitive legal and medical records. This role requires strict attention to detail, comfort with repetitive administrative tasks, and the ability to follow structured procedures under time pressure. As this is a fully remote position, candidates must demonstrate strong time management and autonomy. **Responsibilities** * Coordinate and schedule the retrieval of confidential records via phone, fax, email, or mail. * Confirm receipt of subpoenas and follow up with the appropriate entities. * Work across multiple platforms to conduct research and manage records. * Ensure that all documentation complies with HIPAA and relevant regulations. * Manage calendar and deadlines to prioritize urgent tasks. * Process invoices related to record retrieval. * Meet internal productivity and quality benchmarks. **Qualifications** * High school diploma or equivalent required. * 1\+ year of experience in customer service, administrative work, or call center. * Experience in a legal, medical, or records\-related setting is preferred. * Comfortable navigating multiple systems and using tools like Google Workspace. * Excellent organization, attention to detail, and written/verbal communication. Job Type: Full\-time Pay: $20,000\.00 \- $22,000\.00 per month Language: * English (Required) Work Location: In person

José María Morelos 1518, Nuevo Repueblo, 64700 Monterrey, N.L., Mexico

MXN 20,000-22,000/year

Indeed

Tech Support Agent

**INTRODUCTION and WHAT YOU WILL DO (Job Responsibilities)** The POS Support Center Tier 2 Specialist will provide helpdesk support for POS Customers and Authorized Service Contractors (ASC). As a Tier 2 Specialist you will be helping to respond to this teams estimated 1,500 inbound calls daily for our Passport Point of Sale system. Utilizing training and knowledge guides you will attempt to quickly diagnose issues and bring the customer’s site back into operation or help to answer their questions in regard to the system. As a 24x7 help desk, flexibility in schedule is required and after initial training period your work shift will be determined based on staffing needs of the business. * Provide Operational and Technical Assistance to end\-users on dispensers and Passport Point of Sale and other Gilbarco related products and services. * Open, manage and dispatch Authorized Service Contractors. * Manage, monitor and resolve tasks and alarms on a daily basis. * Manage and resolve emails from Major Oil Companies (MOC) and independent customers. * Maintain Department guidelines regarding average handle time and productivity. * Maintain Department guidelines regarding call quality and call audit process. * Continuously increase product knowledge through on\-the\-job training and self\-study. **WHO YOU ARE (Qualifications)** * 2\-year technical degree (preferred) or equivalent skill set. * Proficient in operating a PC and related business software. * Call Center experience (preferred). * Good customer service skills. * Proficient in Microsoft Office programs. * Networking knowledge / experience (preferred). **WHO IS** **INVENCO by GVR** Invenco by GVR is a dynamic and innovative force in the technology\-driven retail solutions. Born from integrating groups within the Gilbarco Veeder\-Root network and the strategic acquisition of technology companies worldwide, our foundation is built on tech expertise. With a diverse set of industry leaders including Orpak, Invenco, Insite360 \& GVR, we have formed a network of excellence. Our team members are located in over 20 countries and we are proud of the global diversity of our teams. **WHO IS VONTIER** Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi\-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves – delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company’s website at www.vontier.com. **At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our commitment to personal growth, work\-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone\-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally. **Together, let’s enable the way the world moves!**

Melchor Ocampo 125-97, Centro, 64000 Monterrey, N.L., Mexico

Negotiable Salary

Customer Support Representative638418075347211212

Indeed

Customer Support Representative

Rebet is a cutting\-edge social "sportsbook" that revolutionizes play\-for\-fun sports predictions by integrating them into a social gaming environment. With a unique blend of promotional play and loyalty rewards, we offer sports enthusiasts a dynamic platform to earn prizes while participating in sports games! We create a social atmosphere throughout the application by allowing users to bet directly against one another and enjoy a full scale social media platform! We're looking for a dedicated and enthusiastic **Customer Support Representative** to join our team. In this role, you'll be the first point of contact for our customers—providing helpful, timely, and friendly support across multiple channels. If you're a great communicator with a passion for helping others, we'd love to meet you. **What You'll Do** * Respond promptly to customer inquiries via email and live chat * Provide accurate information about our products and services * Assist customers with troubleshooting and resolve issues effectively * Document customer interactions and maintain detailed records in our system * Collaborate with the team to improve service and customer satisfaction * Follow company procedures while delivering high\-quality support **What You Bring** * Experience in customer service, call center, or office environments (preferred) * A client\-first mindset with excellent verbal and written communication skills * Strong English proficiency ... work is conducted in written and spoken English * Proficiency with computer systems and data entry **Why Join Us?** Make a meaningful impact by supporting our customers and contributing to a positive team environment. We value initiative, professionalism, and a commitment to service excellence. Job Type: Full\-time Expected hours: No less than 40 per week Flexible scheduling options * Day Shift * Night Shift * Overnight Shift This position is onsite at our Monterrey, MX .

Melchor Ocampo 125-97, Centro, 64000 Monterrey, N.L., Mexico

Negotiable Salary

Team Lead - Call Center638418074053131213

Indeed

Team Lead - Call Center

We are seeking a highly motivated and organized **Team Lead** to oversee a team of Records Retrieval Specialists in our legal division. This role involves managing team performance, ensuring productivity targets are met, and providing support and coaching to enhance efficiency and effectiveness. The ideal candidate has experience in team leadership, excellent communication skills, and a strong background in call center or BPO field. **Key Responsibilities:** * Supervise, mentor, and coach a team of Records Retrieval Specialists to meet * and exceed performance goals. * Monitor daily call volume, team productivity, and adherence to KPIs. * Develop and implement strategies to improve team efficiency and call success rates.members, communicate targets efficiently and be the main POC between management and entry frontline people stake holders feedback. * Provide Management with highlights and lowlights regarding their team * Facilitate clear and open communication between team members and * Ensure alignment of team goals with organizational objectives * Provide ongoing training and support to ensure team members are equipped with the necessary skills and knowledge. * Handle escalations and provide resolution for complex cases. * Maintain detailed records of team performance, call metrics, and progress toward goals. * Conduct regular team meetings to communicate updates, expectations, and * Collaborate with leadership to refine processes and enhance service quality. * Ensure compliance with company policies and industry regulations. * Act as facilitator and trainer for team members in need of upscaling. **Qualifications and Experience:** * 1\-2\+ years of experience in a team lead, supervisory, or management role within a call center, records retrieval, or similar environment. * 4\-5\+ years of experience in a call center or BPO environment. * Strong leadership and coaching skills with a proven ability to motivate a team. * Excellent communication and problem\-solving abilities. * Experience with call monitoring, performance tracking, and reporting. * Proficiency in CRM systems, call center software, or records management tools. * Ability to manage multiple priorities in a fast\-paced environment. * Strong organizational skills and keen attention to detail. **Preferred Qualifications:** * Experience in records retrieval, legal support services, or medical records * management. * Familiarity with HIPAA compliance and industry\-specific regulations. * Bilingual (English/Spanish) is a plus. * Experience as a trainer, facilitator, or upscaler is a big plus. Job Type: Full\-time Pay: From $25,000\.00 per month Experience: * Team Lead: 1 year (Required) Language: * English (Required) Work Location: In person

Cerro de Picachos 613, Obispado, 64060 Monterrey, N.L., Mexico

MXN 25,000/year

Automation Deployment Controls Engineer638418074245131214

Indeed

Automation Deployment Controls Engineer

Vertiv is looking for a Global Advanced Manufacturing Technology Engineer to support automation and lean manufacturing for our switchgear and busway business. This position will lead the strategic analysis \& scenario mapping, select and deploy cutting\-edge automation technologies, and implement automation “best practices” throughout the global network of Vertiv manufacturing sites. The candidate ensures that there is consistency in the way all automation projects are scoped, procured, executed, and sustained across plants. The individual will drive strategic initiatives and roadmaps into building problem solving culture while maximizing the ROI to improve operational performance at Vertiv manufacturing sites. We can also hire in Detroit, Anderson and Lincoln. This position will play a crucial role in driving operational excellence, process optimization, and innovation in our manufacturing processes. Responsible for developing and implementing advanced manufacturing strategies, leading cross\-functional teams, and driving continuous improvement initiatives. **RESPONSIBILITIES** * Expertise in applying problem solving and process improvement methods as well as tools (NPDI (New Product Development Introduction), ERP (Enterprise Resource Planning), MOM (Manufacturing Operations Management), MES (Manufacturing Execution System), Traceability, Process Map, KPIs (Key Performance Indicators), Gemba and Process Mining) * Partner with business units and functions to accelerate development of operational excellence opportunities and delivery of quality and efficiency projects through sustained process improvement and digital transformation. * Install lean and problem\-solving excellence Globally. * Cross\-functional experience and exposure to enterprise\-wide improvement project(s). * The candidate ensures that there is consistency in the way all automation projects are scoped, procured, executed, and sustained across plants. * The candidate will lead the Design for Automation process creation \& continuous improvement within Vertiv’s New Product Development Introduction process. * The individual will drive strategic initiatives and roadmaps related to the integration of automation technologies globally, while maximizing the ROI to improve operational performance at Vertiv manufacturing sites. * The individual will be able to adapt lessons learned from vastly different manufacturing processes and reapply the methods to design, layout, specify, and integrate plant processes. * In this role, the candidate will be technically capable to drive industry standards and set guidelines for electrical, controls, robotics, system software, and integration. * This includes providing leadership for analysis, design of the process, and facilitation of external system integrators to implement projects globally. * The candidate will actively lead the research of emerging technologies and usage in the industry to build future competitive advantage for Vertiv’s manufacturing processes. * The individual will partner with site operations \& engineering managers (and teams), along with close relationships to enterprise lean and EHS, and Digital manufacturing team. * Create and enhance current methodologies of automation assessment model for factories and warehouses. **Skills** * Ability to manage and deliver a project portfolio. * Proficient in executive communication and presentation. * Understand and operate effectively in a global and cross\-functional network.. * Extensive business acumen and coaching abilities especially at the senior levels * Strong facilitation skills * Apply analytical skills to create and validate compelling and persuasive business cases. * Partner with others and foster teamwork, with a “can do” positive attitude and self\-motivation. * Manage multiple priorities while working collaboratively! * Results driven and detail oriented. **EDUCATION AND CERTIFICATIONS** * Bachelor’s degree in engineering – Mechanical Engineering, Electrical Engineering, Industrial Engineering, Automation technology or related * Strong Lean Manufacturing \& VSM experience, 5\-7 years. * Strong knowledge of advanced manufacturing technologies, such as automation, robotics, and additive manufacturing * Proven track record of driving operational excellence and process improvements * Strong analytical and problem\-solving skills * Ability to work effectively in cross\-functional teams * Expertise in implementing advanced manufacturing technologies \+ automation and processes * Ability to think strategically and drive change in a dynamic environment * Strong project management skills * Knowledge of industry best practices and emerging trends in advanced manufacturing **PHYSICAL REQUIREMENTS** No Special Physical Requirements **ENVIRONMENTAL DEMANDS** No Special Requirements **TRAVEL TIME REQUIRED** * 25% *The successful candidate will embrace Vertiv’s Core Principals \& Behaviors to help execute our Strategic Priorities.* ***OUR CORE PRINCIPALS:*** *Safety. Integrity. Respect. Teamwork. Diversity \& Inclusion.* ***OUR STRATEGIC PRIORITIES*** * *Customer Focus* * *Operational Excellence* * *High\-Performance Culture* * *Innovation* * *Financial Strength* ***OUR BEHAVIORS*** * *Own It* * *Act With Urgency* * *Foster a Customer\-First Mindset* * *Think Big and Execute* * *Lead by Example* * *Drive Continuous Improvement* * *Promote Transparent and Open Communication* * *Learn and Seek Out Development* At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission\-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With more than 30,000 people worldwide and nearly $8 billion in revenue, a strong customer base and global reach in nearly 130 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. *Vertiv is an Equal Opportunity/Affirmative Action employer.* *We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to* *help.join@vertivco.com* *. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers* ***Work Authorization*** *No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F\-1, H\-1, H\-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.* **\#LI\-JM1**

Cto las Acequias 117, Vista a la Sierra, 66375 Cdad. Santa Catarina, N.L., Mexico

Negotiable Salary

Home Care Program Advisor638418073329931215

Indeed

Home Care Program Advisor

**Join Our Team as a Home Care Sales Agent – Make a Real Difference!** **Citadel BPO Solutions** is hiring **Home Care Sales Agents** who are ready to change lives! *We’re not your typical call center — we offer high\-quality leads, smart demographic targeting, and full regulatory compliance to keep our campaigns sharp and effective. Our team doesn’t just sell — we connect, listen, and solve real problems for real people.* **What You’ll Be Doing:** You’ll support U.S. citizens by offering access to free online tools that connect them with valuable benefits and programs — from financial help and educational resources to healthcare services and more. Your responsibilities include: * Answering inbound calls with empathy and professionalism * Arranging home visits and matching clients with caregivers * Offering guidance to families during the care transition process * Working with a supportive, mission\-driven team **What You Get:** * Base salary: $15,000 MXN/month before taxes * Revenue bonus \+ attendance \& punctuality bonus * Weekly payments, always on time * Monday to Friday, 7:30 AM – 4:30 PM * Weekends OFF * $200 MXN URBANI transportation support (first week) * Full legal benefits from day one **Who We Want:** * Great communicators who are empathetic, proactive, and organized * People passionate about helping others * Ready to grow in a stable, meaningful role **Apply now and start making a difference — one family at a time.** At Citadel BPO Solutions, *we don’t just make calls — we create impact.* Tipo de puesto: Tiempo completo Sueldo: $15,000\.00 \- $19,000\.00 al mes Beneficios: * Ayuda o servicio de transporte * Programa de referidos Pregunta(s) de postulación: * Vive en Monterrey, NL? Idioma: * Inglés Avanzado (Obligatorio) Lugar de trabajo: Empleo presencial

Avenida Hermosillo 3030, Mitras Centro, 64460 Monterrey, N.L., Mexico

MXN 15,000-19,000/year