Field Technical Support

Description

Job Summary: We are seeking a Field Technical Support professional to manage device inventory and perform network configurations, with experience in operating systems and structured cabling. Key Highlights: 1. Experience in technical support for computer equipment 2. Knowledge of Windows and Linux operating systems 3. Culture of innovation and collaboration Position: Field Technical Support Department: Support About Inetum Inetum is an international agile digital consulting group. In the post-digital transformation era, our purpose is to enable each of the more than 27,000 people who make up our team to continuously renew themselves. With a presence in 19 countries, we promote flexible career paths, local innovation, and a healthy balance between personal and professional life. Additionally, Inetum has been recognized as a Top Employer—a certification that validates our commitment to employee well-being, professional development, and excellence in talent management. Job Description We are looking for a candidate with experience in Technical Support. Responsibilities: Prepare device inventory Align firewall requirements for changes Change DHCP self-billing terminals Change DHCP cash registers Change DHCP scales Change DHCP verifiers Change DHCP other store PCs Change management IP address of switches Configure DHCP server Configure DHCP general cash register Change DHCP receipt PCs Reconfigure access points (APs) Change DHCP biometric devices Reconnect handheld devices Replace PCs and control desk printers TADAUZ displays VOXPOP Change IP addresses in parking lots (if applicable) Change IP address of CFE meter Requirements In the absence of formal education, equivalent experience in Technical Support will be considered, including knowledge of: • 6 months of experience in technical support for computer equipment • Windows and Linux operating systems • Basic or intermediate knowledge of networking and IT • Proficiency in graphical or command-line operating systems • Loading operating system images onto computers and all-in-one (AIO) devices • Hard drive sanitization (Blancco) • Structured cabling knowledge (copper, Category 6 and above) • Replacing wall plates, jacks, RJ45 connectors, and cable pulling • Knowledge of tools used for node testing and cable punching What We Offer • Top Employer certification for our talent management practices • Continuous training programs and certifications • Access to learning and professional development platforms • Culture of innovation and collaboration • Physical and emotional wellness programs Commitment to Equality At Inetum, we foster an inclusive and equitable workplace. All candidates will be considered without distinction based on gender, identity, sexual orientation, age, ethnic origin, disability, or any other condition. Hiring decisions are based exclusively on skills, competencies, and values aligned with our organizational culture. -Requirements- Minimum Education: Upper Secondary Education – Technological High School Diploma Less than 1 year of experience Keywords: support, support, technical support, technologist, technician, tech, technician, technology, technology, technologist, field, territory