Operations Executive

Description

Position Summary: This role ensures the execution and tracking of trips, guaranteeing on-time deliveries, cargo security, and effective communication with customers and operators. Key Highlights: 1. Trip coordination and tracking from origin to destination. 2. Logistics, security, and documentation management in transportation. 3. Customer communication and support for 24/7 operations. **Logistics Company** (DIRECT EMPLOYMENT BY THE COMPANY — WE ARE A RECRUITMENT AGENCY ONLY) **Purpose of the Position** Ensure the proper execution and tracking of assigned trips, guaranteeing on-time delivery, cargo security, effective communication with operators and customers, and accurate updating of information in internal systems. **Main Responsibilities** * Assign trips to operators based on availability and vehicle type. * Monitor the status of each trip promptly from origin to destination. * Coordinate loading, unloading, and customer appointments. * Validate documentation: waybills, invoices, load orders, and evidence. * Maintain communication with customers and operators. * Record movements in the system and generate daily reports. * Ensure compliance with security protocols and C\-TPAT requirements. **Competencies** * Technical: Organization, analysis, operational control, attention to detail. * Soft Skills: Assertive communication, stress tolerance, critical thinking, customer orientation, teamwork. **Performance Indicators (KPIs)** * % of on-time deliveries. * % of incidents per trip. * Customer response time. * Timely system updates. * Compliance with security requirements. **Position Conditions** * Shift-based schedule (24/7 operations). * On-site work mode. * Equipment: Laptop, corporate mobile phone, and system access. For more information, call 8115726563 or email mgarcia@adpyc.com Job Type: Full-time Salary: $18,000\.00 per month Experience: * Operations management: 1 year (Mandatory) Work Location: On-site employment