Description
Job Summary:
Responsible for providing personalized assistance to guests, organizing activities and resolving needs to enhance their experience.
Key Highlights:
1. Personalized guest assistance
2. Knowledge of local tourism
3. Customer service and attention skills
Job Posting
CONCIERGE
Location: Bahía de Banderas, Nayarit
Company: HOTEL KRYSTAL GRAND NUEVO NAYARIT
Posted on March 10, 2026
Valid until April 10, 2026
Net Monthly Salary
$16,000\.00
Apply
Reference Number:
21086330
Description
RESPONSIBLE FOR PROVIDING PERSONALIZED ASSISTANCE TO GUESTS, HELPING THEM ORGANIZE ACTIVITIES, RESOLVING NEEDS, AND ENHANCING THEIR EXPERIENCE DURING THEIR STAY.
Requirements
* Required education level: High school or vocational training
* Experience: 1 \- 2 years as a CONCIERGE
* Knowledge(s) and tool(s):
+ KNOWLEDGE OF LOCAL TOURISM AND CITY ATTRACTIONS.
+ CUSTOMER SERVICE AND ATTENTION SKILLS.
* Language(s):
+ English \- Advanced \- Other
* Skill(s) and competency(ies):
+ Customer orientation
+ Results orientation
+ Critical thinking
+ Teamwork
+ Work quality
* Candidate availability:
+ No travel required
Schedule
Some days
Full-time
00:00 \- 00:00
Schedule clarification: ROTATING SCHEDULE
Functions and responsibilities
* RECEIVE AND ATTEND TO GUEST REQUESTS.
* HANDLE GUEST COMPLAINTS OR SPECIAL REQUESTS.
* MAKE RESERVATIONS FOR RESTAURANTS, TOURS, TRANSPORTATION, OR SHOWS.
The company offers
* ALL STATUTORY BENEFITS
* Indefinite-term employment contract
Recruitment process
* INTERVIEW \- INTERVIEW SCHEDULED DURING WORK HOURS
* Start date of your recruitment process: March 10, 2026
* Recruitment process duration: 1 Week