Description
"Involves the completion of administrative tasks and coordination relating to the front\-line operation which may include data entry, ramp activities, sort activities, trace activities, despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office\-based activities.
Lead or senior levels of these positions may:
* Handle escalated or more complex issues,
* Coordinate team activities or those of agency contract staff,
* Support supervisor or manager activities,
* Support the design, review and implementation of processes and procedures"
Job Summary:
Performs the following activities under general supervision:
* Enters air waybills into the system daily.
* Records daily time card information in the PC.
* Handles D/T packages and informs customers of payment.
* Collects information for various company reports.
* Answers telephone calls, transfers calls, and takes messages as needed.
* Prepares paperwork for outgoing packages (air bills, P.O. boxes, and addresses).
* Assists customers by answering questions about basic service features.
* Performs various typing and filing tasks. Organizes and updates station files.
* May be requested to perform other assigned tasks
Requirements:
Education Level:
* Completed high school.
Experience:
* Three (3) years of administrative experience
* Valid driver's license and good driving record
Minimum Required Skills:
* Ability to lift 32 kg and maneuver any individual package weighing up to 68 kg using appropriate equipment.
* Strong interpersonal and communication skills.
* Strong planning and organizational skills
* Accuracy and attention to detail
* Data entry and/or general office skills
* Teamwork skills
* Solid knowledge of Microsoft Office and PCs: PC typing (25/35 words per minute)
* Strong problem-solving skills
* Clear and articulate voice
If you are interested in applying, please upload a single PDF file containing the following documents:
1\. Updated resume
2\. Letter of intent
This file must be uploaded to the Workday system in the field designated for the resume.
Important: Based on LAC People Manual Policy 4\-15 Career Opportunity: "Failure by an employee to provide complete information clearly demonstrating whether they meet the qualifications required for the advertised position may result in their not being considered."
️ Bulletin validity period: November 7–13, 2025\.
FedEx is widely acknowledged as a world\-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.
FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:
* 2020 Fortune’s World Most Admired Companies (14th)
* 2019 Fortune’s Best Places to Work (15th)
* 2019 Forbes’s One of the “Best Employers for Diversity”
* 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)
* 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
* 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a socially responsible company
* 2021 FedEx Chile was re\-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
* 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.