




Job Summary: Blackcore is seeking a PHP DEVELOPER AND CUSTOMER SUPPORT specialist to optimize the real estate credit process by providing advisory services and technical support to users. Key Highlights: 1. Learning and growth opportunity in a LATAM-based expanding company. 2. Innovation and technology culture in the real estate and banking sectors. 3. Continuous training and development. At Blackcore, we are a technology leader in the real estate sector, developing innovative SaaS solutions that optimize the real estate credit process. We are currently looking for a PHP DEVELOPER AND CUSTOMER SUPPORT specialist holding a Bachelor’s degree or higher in Systems, Computer Science, Computing, or Software Development. Are you ready to apply? · Requirements: -Education: Bachelor’s degree in Computer Science, Systems Engineering, or related field. -Verifiable work experience of 2 years. -Experience providing end-user support at all levels. · Additional Requirements: -English (technical reading and basic communication). -Intermediate proficiency with Microsoft tools (Excel, Word, Outlook). -Understanding of user interface (UI) design for mobile and web applications. -PHP programming. -MySQL database management (queries, joins, basic optimization). -Experience with CodeIgniter framework is desirable. · Responsibilities: -On-site and remote user advisory services. -Help desk operations and issue resolution. -Recording, addressing, and reporting observations and incidents. -Analyzing incidents and requirements. -Following up on user-generated reports. -Assisting with service operation and usage. -Handling service tickets. -Conducting monitoring activities and managing improvements to developments. -Adhering to specific customer service standards. -Contributing to best practices in technical support processes. · Benefits: -Competitive salary -Learning and growth opportunity within a rapidly expanding LATAM-based company. -Access to specialized trainings and certifications (AWS). -Innovation and technology culture in the real estate and banking sectors. -Job stability and professional environment. -Statutory benefits. -Grocery vouchers. -Excellent working environment. -Continuous training and development. · This position is 100% on-site. Are you interested? Are you interested? Apply now by submitting your CV and join the Blackcore team.-Requirements- Minimum Education: Higher Education - Bachelor’s Degree 2 years of experience Age: between 24 and 40 years Skills: Problem solving, MySQL, PHP Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist
