Customer Service

Description

Job Summary: We are seeking a customer service professional to manage orders, communicate with customers, and follow up on processes. Key Responsibilities: 1. Customer service and order management 2. Effective communication and problem resolution 3. Support to related departments and document management **Customer Service** REQUIREMENTS: * Age: 20 to 40 years old. * Minimum education: Completed high school. * Proficiency in systems such as: Excel, CRM systems, cash handling, and cashier operations. * Proven customer service experience of 1 to 2 years. * Effective communication, problem-solving, organization, and ability to work under pressure. RESPONSIBILITIES: * Receiving customers * Registering and updating orders in the system * Informing customers about delivery timelines * Collecting payments for orders * Sharing design proposals with customers for authorization * Order tracking * Post-sales follow-up * Handling customer complaints * Supporting related departments * Petty cash reconciliation * Document and form management WE OFFER: * Competitive biweekly salary. * Working hours: Monday to Friday, 9:00 a.m. to 6:00 p.m.; Saturday, 9:00 a.m. to 1:00 p.m. INTERESTED CANDIDATES PLEASE SEND CV TO WHATSAPP 4793838157 Location: Blvd. Francisco Villa, León 1\. Job Type: Full-time, Indefinite-term Salary: $9,480\.00 \- $10,000\.00 per month Benefits: * Salary increases * Savings fund * Flexible schedules * Option for indefinite-term contract * Company phone * Free uniforms Workplace: On-site employment