Description
Job Summary:
Answer customer calls reporting service failures and provide solutions to technical issues.
Key Highlights:
1. Customer Service
2. Technical Support
**Responsibilities:**
* Answer customer calls reporting service failures and resolve related issues.
**We Offer:**
* Base Salary: **$9,452.00** gross per month
* Productivity Bonus: **$2000** up to **$5000**
* Bi-weekly payment
* Statutory benefits
* Paid training
**Requirements:**
* Completed high school education
* Experience in ATC call centers and/or technical support
* Knowledge of **PING, TRACERT, ROUTER, CMD, DNS, IP**
* Must not have previously worked for Grupo Salinas or have outstanding debts with Banco Azteca
**Work Schedule:** Monday to Sunday (Rotating weekly days off)
Available Shifts:
* 10 AM to 4 PM
* 8 AM to 2 PM
* 9 AM to 3 PM
* 5 PM to 11 PM
**Work Location:**
* Rascarrabias 911, Vértiz Narvarte, Benito Juárez, 03600 Ciudad de México, CDMX
Join our team by sending your CV to **5641662912** or applying through this platform