Recruiter

Description

**WE ARE SEEKING A RECRUITER:** A Call Center located in the southern part of Mexico City is seeking a Recruiter specialized in attracting, selecting, and evaluating candidates with strong communication skills, empathy, and the ability to adapt to high-pressure work environments—ensuring high-performing teams in customer service and early-stage collections. **REQUIREMENTS** * Bachelor’s degree in Administration, Psychology, or a related field (professional license and degree certificate required). * Two years of verifiable experience in a similar role (recruitment and selection of customer service agents, collections staff, and supervisory, quality assurance, and managerial positions). * Proficiency in Microsoft Office Suite is mandatory (Word, Excel / Intermediate level, PowerPoint). * Knowledge of the call center industry and experience in both operational and strategic call center roles. * Experience using recruitment tools and technologies: job boards, social media platforms, and candidate filtering software. * Experience drafting job advertisements for various organizational positions. * Persuasive and effective communication skills. * Ability to work under pressure and manage time efficiently for large-scale, urgent hiring processes—as well as reducing turnover. * Proficiency in key performance indicators (KPIs) for recruitment and selection. **WE OFFER** * Gross monthly salary: $12,000.00 to $15,000.00 * Productivity bonus for achieving targets: $3,000.00 * Statutory and above-statutory benefits * Year-end bonus (aguinaldo) * Paid vacation days * IMSS Social Security insurance * Paid training * Opportunities for professional growth and development * Life insurance * Funeral expense assistance * Vision care plan * Pet care plan * Dental care plan * On-site cafeteria area * Security services **WORK SCHEDULE:** * Monday to Friday: 8:00 AM – 7:00 PM (including a 1.5-hour lunch break); Saturdays (half-day) **WORK LOCATION:** * Torrea area; for reference, we are located 5 minutes from the Perisur Metrobús and trolleybus stations, opposite the postgraduate campus of Ciudad Universitaria.