Description
Job Summary:
Quality Administrator with experience in audits, customer complaint management, root cause analysis, and continuous process improvement.
Key Highlights:
1. Quality Administrator with experience in audits and continuous improvement
2. Customer complaint management and root cause analysis
3. Continuous improvement projects and quality initiatives
Description and details of responsibilities
* Quality System Administrator, Audit Experience, Review, validation and driver of customer complaints, supporting with investigation and performance of root cause analysis.
* Document each investigation thoroughly in accordance with procedures within complaint handling system.
* Investigate internal and scrap non\-conformances and perform root cause analysis and CAPA utilizing proven tools to resolve quality, process, and product issues.
* DQR Sikorsky, engineering changes, VR , tech helps, customer communication.
* Returns, ORD's and dispositions and expedite containment to customers and interplants.
* Continuous improvement projects.
* Metric Focal, Emails and notifications of IAR / Scrap.
* Containment activities for all customer notifications. Internal auditor.
* Attendance of Customer service requirements.
* Interpretation of customer engineering and validation.
* Q\-pulse upload. KPI to customers.
* Quality Improvement Initiatives. Inspection Plans
Experience and Requirements
* Bachelor degree in engineering or equivalent in industry experience for a minimum of 3 years in quality assurance.
* Experience in AS 9100 or ISO Quality Systems preferred.
* English bilingual 80%
* Ability to manage time and multiple projects.
* Ability to work in team environment.
* Analytic and problem solving skills.
* Oriented to customer requirements.
* Ability to read, analyze and interpret technical specifications, standards, customer and regulatory documents to ensure compliance.
* Geometric, Dimensioning and Tolerances knowledge.
Benefits
* Benefits according to the Federal Labor Law (LFT)
**Number of vacancies** 1
**Department** Quality
**Contract type** Permanent
**Work modality** On-site
**Shift** Day shift
**Working hours** Full-time
**Schedule*** Morning shift
**Education** Professional degree
**English** Spoken: Advanced, Written: Advanced
**Willingness to travel** No