Junior Technical Support

Description

Job Summary: A prominent IT company is seeking a Junior Technical Support professional to provide first-level hardware and software support, ticket handling, and user assistance, with enthusiasm for learning and professional growth. Key Highlights: 1. First-level technical support role (hardware and software) 2. Opportunity for IT career development with an excellent attitude 3. Ticket handling, equipment configuration, and maintenance responsibilities A well-established IT company with over 20 years of experience delivering professional services in systems development and management is hiring: Junior Technical Support Requirements: • Education: Recent graduate in Engineering, Computer Science, Information Systems, or related field. • Excellent attitude. • Responsibility • Teamwork • Attention to detail • Service orientation • Eagerness to learn and grow in IT Responsibilities: • Provide first-level technical support (hardware and software). • Handle tickets and incidents. • Assist with equipment installation and configuration. • Support users with corporate tools (email, VPN, Microsoft Office suite, etc.). • Document incidents and resolutions. • Assist with preventive equipment maintenance. • Escalate incidents when necessary We Offer: • Salary: $9,000 to $10,000 • Enhanced benefits. • On-site work . -Requirements- Minimum education: Higher education – Bachelor's degree Less than 1 year of experience Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist, junior