Santa Cruz Help Desk & IT Support Job Listings

Auxiliar de mantenimiento (Nogales Urbana)65051047645185120

Indeed

Auxiliar de mantenimiento (Nogales Urbana)

SISTEMA VALLADOLID, somos una organización con más de 27 años en el mercado, dedicada a la enseñanza y educación, cuyo objetivo es brindar un servicio educativo de excelencia a un costo accesible, contando con más de 80 unidades a nivel nacional. Solicita: AUXILIAR DE MANTENIMIENTO CONOCIMIENTOS: (Tener por lo menos 3 de los conocimientos) Empíricos o técnicos para atender peticiones y necesidades de mantenimiento de: ¬Plomería (Hidrosanitario). ¬Albañilería. ¬Soldadura (eléctrica). ¬Eléctrico (básico 110V\-220V). ¬Aire acondicionado. HABILIDADES: Servicial, con proactividad, orden y aprendizaje continuo. OFRECEMOS: Todas las prestaciones de ley, FONACOT, vacaciones superiores a las de ley y otros beneficios. Tipo de puesto: Tiempo completo, Por tiempo indeterminado Sueldo: $12,000\.00 \- $12,600\.70 al mes Beneficios: * Apoyo para estudios * Opción a contrato indefinido Escolaridad: * Bachillerato terminado (Deseable) Experiencia: * Mantenimiento: 1 año (Deseable) * mantenimiento general: 1 año (Deseable) Lugar de trabajo: Empleo presencial

123 N Escalada Dr, Nogales, AZ 85621, USA

$MXN 12,000/year

Indeed

IT Support Analyst

* Address and resolve technical inquiries and concerns raised by users, escalating to the appropriate department as needed, as well as managing incidents, changes, and user requests via the help desk. * Quotations for accessories. * Administration and safeguarding of equipment. Proficiency in ticket management tools. * Audits of application usage and access controls for information technology users. * Install and configure computing and communication equipment for end users. * Perform preventive and corrective maintenance on the company’s IT assets. * Maintain up-to-date software and hardware inventories, as well as peripheral inventories. * Preserve the physical and logical integrity of IT assets (HW and SW) to the greatest extent possible. * Manage maintenance contracts for IT assets.

XP22+22 Cananea, Sonora, Mexico

Engineering Operations Consultant (6786)64347443169794122

Indeed

Engineering Operations Consultant (6786)

**JOB POSITION PURPOSE** This role provides project leadership and supply chain support within the Operations Engineering team. The incumbent will provide engineering leadership and support for a wide array of strategic engineering projects and initiatives in support of our manufacturing facilities. This individual is recognized as having strong project management skills, technical thinking and troubleshooting skills, a vision for improving our manufacturing processes and equipment, and ability to translate that vision into executable projects. This role will be responsible for identifying opportunities and risks with our current equipment and translating these in to long term capital equipment plans for future capital investment that they can scope and lead. In addition, this role will be responsible for developing specifications on new equipment and machines to ensure they meet requirements in addition to driving better standardization across the company. The role reports to the Operations Engineering Team Associate Director and receives direction in the form of broad project and initiative objectives. **Job Position Accountabilities / Expectations** * Develop long term plans for capital equipment investment * Develop equipment specifications on new equipment. * Scoping and leading capital projects * Provides leadership and collaboration within a cross functional team during the scoping and execution of projects. * Manages the operational and tactical aspects of multiple projects. * Manages scope and mitigates risk across projects. * Effectively achieves results that meet business and individual objectives. * Establishes standards for processes and equipment. * Benchmarking current processes and equipment to determine overall OEE, bottlenecks, and identify strategy for continuous improvement and future investment. * Applies statistical analysis techniques to quantify current process capabilities. * Manages multiple external partners (i.e. engineering service providers, equipment vendors, etc.) * Completes all work in a safe manner consistent with AVANOS safety \& quality protocols. * This role will work across all AVANOS manufacturing facilities. **Required Qualifications:** EDUCATION: Minimum of a Bachelor's degree in engineering or a related major scientific discipline from an accredited college or university. EXPERIENCE: Minimum of 8 years of experience in a variety of technical and operational assignments. ENGLISH: Bi\-lingual skills (English/Spanish) * Experience and expertise with medical device products, procedures, and processes. * Experience with FATs and validations (IQ,CSV,OQ,PQ) in an FDA regulated industry. * Experience leading capital projects. * Project management experience. * A demonstrated ability to work independently or as part of a team to complete projects within required timeframes. * Experience identifying, scoping, and leading improvement activities. * Experience with machine automation. * Experience working directly with outside machine manufacturers on new equipment processes and design * Experience with equipment design and writing equipment specifications. * Excellent verbal and written communication skills.

123 N Escalada Dr, Nogales, AZ 85621, USA

IT Support Representative (with CRM and HR Support)64147343399810123

Indeed

IT Support Representative (with CRM and HR Support)

Job Title: IT Support Representative (with CRM and HR Support) **Company:** Global Advantage **Location:** Fundó Legal, 84030 Nogales, Son, Mexico **Job Type:** Full\-Time **Salary:** $12,070 \- $23,293 per month (depending on experience) **Posted:** October 6, 2025 About Us Contact us via WhatsApp at **\+52 631 199 3314** Global Advantage is a leading Business Process Outsourcing (BPO) firm committed to delivering exceptional services to clients worldwide. We are seeking a skilled IT Support Representative to join our team in Nogales, Mexico, to ensure the smooth operation of our IT infrastructure while providing occasional support in HR and recruiting functions. If you're a problem\-solver who thrives in a dynamic BPO environment and enjoys multitasking, this role is for you! Job Description Contact us via WhatsApp at **\+52 631 199 3314** As an IT Support Representative at Global Advantage, your primary responsibility will be to provide robust IT support to maintain our critical systems, troubleshoot hardware and software issues, and onboard employees to collaboration platforms. Additionally, you will manage CRM systems, with a preference for GoHighLevel expertise, and assist with HR tasks such as recruiting calls and job postings. This role requires strong technical proficiency combined with excellent communication skills to support our fast\-paced BPO operations. Key Responsibilities * **IT Support (Primary Focus):** * Diagnose and resolve hardware and software issues for employees and clients, ensuring minimal downtime in our BPO environment. * Onboard new hires to platforms like Slack or Microsoft Teams, including account setup, training, and troubleshooting. * Manage and maintain CRM systems, with a strong preference for GoHighLevel expertise (e.g., configuring workflows, integrations, and user support). * Provide technical assistance via phone, email, or remote tools to address IT\-related inquiries promptly. * **HR and Recruiting Support (Secondary Duties):** * Handle incoming calls related to recruiting, such as screening candidates or answering applicant questions. * Create and post job listings on platforms like Indeed to attract top talent for our BPO operations. * Assist with HR tasks, including employee onboarding documentation, basic policy inquiries, and supporting HR team initiatives. * **General Duties:** * Collaborate with cross\-functional teams to ensure seamless operations in a high\-volume BPO setting. * Document IT procedures and resolutions to support knowledge sharing and operational efficiency. * Stay updated on emerging IT tools and best practices to enhance system reliability and performance. Requirements * **Must be located in Fundó Legal, 84030 Nogales, Son, Mexico.** * Proven experience in IT support, including troubleshooting and repairing computer hardware and software in a professional setting. * Familiarity with CRM systems; experience with GoHighLevel is highly preferred. * Proficiency in onboarding tools like Slack and Microsoft Teams. * Strong communication skills for handling calls and providing clear, concise instructions. * Ability to multitask between technical support and administrative duties in a fast\-paced BPO environment. * High school diploma or equivalent; associate's or bachelor's degree in IT, Computer Science, or related field is a plus. * At least 1 years of relevant experience in IT support or a similar role, preferably in a BPO or tech\-driven organization. Preferred Skills * Experience in recruiting or HR functions, such as posting jobs on Indeed or managing applicant tracking systems. * Knowledge of basic networking, cybersecurity practices, and remote support tools (e.g., TeamViewer, Zoom). * Customer service experience in a tech or BPO environment, with a focus on client satisfaction. * Ability to work independently with minimal supervision while meeting tight deadlines. What We Offer * Competitive salary of $12,070 \- $23,293 per month, based on experience. * Benefits package, including health insurance, and paid time off. \* * A collaborative team culture focused on innovation, efficiency, and work\-life balance in a dynamic BPO setting. **How to Apply:** Contact us via WhatsApp at **\+52 631 199 3314** to apply or learn more! Submit your resume and a brief cover letter explaining your experience with CRM systems, IT troubleshooting, and any BPO experience. Job Types: Full\-time, Part\-time Pay: $12,601\.35 \- $26,620\.03 per month Expected hours: 23 per week Work Location: In person

84030, Fundó Legal, Centro, 84000 Heroica Nogales, Son., Mexico

$MXN 12,070-23,293/year