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Damián Carmona 10, Centro, 76020 Santiago de Querétaro, Qro., Mexico","infoId":"6496173127680312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Teleria Specialist","content":"**Description**\n\n\nRia Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top\\-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.\n\n\nWe believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.\n\n**ABOUT THIS ROLE**\n\n **CALL CENTER REPRESENTATIVE\\- ON SITE POSITION \\- QUERÉTARO** \n\nRia Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top\\-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life. \n\nWe believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time. \n\n**ABOUT THIS ROLE** \n\n \n\nRia’s mission is to be the most progressive money transfer company in the world by offering service excellence and the most competitive and reliable remittance payment services to our customers. \n\nWe are looking for an enthusiastic Call Center Representative to join our friendly team at Queretaro, Mexico in Ria Headquarters. In this role, you will provide information to our customers about their transactions and resolve general queries they may have. \n\n \n\n**ROLES \\& RESPONSIBILITIES** \n\n* Deliver exceptional customer service through phone interactions, ensuring a positive experience in every call.\n* Utilize active listening and professional telephone etiquette to effectively address customer needs and inquiries.\n* Process money transfers, bill payments, and mobile top\\-ups accurately, providing clear and complete information as needed.\n* Apply efficient strategies to manage and resolve telephone\\-based tasks and challenges.\n* Maintain a professional demeanor and understand the importance of a positive attitude when handling customer interactions.\n* Manage job\\-related stress effectively while addressing and resolving situations with upset or distressed customers.\n\n \n\n \n\n**POSITION REQUIREMENTS*** Excellent language skills in both Spanish/ English\n* Excellent Communication Skills\n* Basic computer research skills\n* Practice managing difficult calls in some situations with upset customers\n\n \n\n**PERKS \\& BENEFITS** \n\nBenefits: Our package includes Competitive annual salary of 150,000 to 192,000 MXN gross for a medium level of English. 5% food vouchers. 30 days bonus. 15 days of initial vacation. life insurance. Free access to our Gym. Dynamic and collaborative work environment. Cutting\\-edge tools and technology to make work easier. Free English and French classes Work\\-life Balance. \n\nRia values diversity and is proud to be an equal\\-opportunity employer. We provide equal opportunities to all employees and applicants, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws \n\nRia Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. \n\nCheck out our website to learn more about the company at: http://www.riamoneytransfer.com/ \n\nThe position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.","price":"$MXN 150,000-192,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767513525000","seoName":"teleria-specialist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-santa-cruz/cate-other25/teleria-specialist-6496173127680312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"f76d40ea-ac89-4f4e-b1e4-e3ef4059da30","sid":"2c0d60cc-edd2-41d9-88b4-c6a9dfd82deb"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Santiago de Querétaro,Querétaro","unit":null}]},"addDate":1767513525600,"categoryName":"Other","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1266,1559","location":"C. 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Damián Carmona 10, Centro, 76020 Santiago de Querétaro, Qro., Mexico","infoId":"6488140818790512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Ford Home Collection Manager","content":"**Audit Management Group is seeking a Ford Home Collection Manager in Querétaro, Querétaro**\n---------------------------------------------------------------------------------\n\n\n\nJoin our team, travel throughout the city and its surrounding areas, perform collection-related management activities, schedule payment commitments, and follow up on those commitments.\n\n **We offer:**\n\n \n\n* Base salary of $8,364.00 per month\n* Transportation allowance and per diems\n* Uncapped commissions\n* Paid training\n* Growth opportunities\n* Job stability\n\n **Requirements:**\n\n \n\n* Communication skills\n* Articulate speech\n* Experience in home-based collections\n* Familiarity with the local area\n* Willingness to travel\n* Performance-based work\n\n **REQUIREMENTS:**\n\n \n\n* Experience as a Collections Field Agent, Cambaceo Collector, or Cambaceo Sales Representative\n* Willingness to perform field activities during your workday\n* Availability to travel\n\n \n\nINTERESTED CANDIDATES SHOULD APPLY THROUGH THIS CHANNEL\n\n **Desired education level:** \n\nBasic\n\n\n**Desired experience level:** \n\nTrainees\n\n\n**Departmental function:** \n\nLegal\n\n\n**Industry:** \n\nCall Centers / Telemarketing\n\n \n\n \n\n*This vacancy originates from the Talenteca.com job board:* \n\n*https://www.talenteca.com/anuncio?j_id=694ed2e16500002900ec4de3&source=indeed*","price":"$MXN 8,364/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766886001000","seoName":"home-manager-ford","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-santa-cruz/cate-sales-inbound/home-manager-ford-6488140818790512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"339604ac-e3d1-4645-9901-7f0ce8c0ea8d","sid":"2c0d60cc-edd2-41d9-88b4-c6a9dfd82deb"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Santiago de Querétaro,Querétaro","unit":null}]},"addDate":1766886001468,"categoryName":"Sales - Inbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1266,1559","location":"C. 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You will be responsible for evaluating their performance and providing feedback to maximize results. Experience in customer service and supervision required. Strong communication skills and the ability to lead and motivate. You must be organized and reliable, with a results-oriented mindset. The goal is to drive outstanding performance within your team, leading to sustainable business growth.**What you’ll do:**\n-----------------\n\n* Help set goals for individuals and specific teams\n* Interview, select, and train new employees\n* Respond to employee questions and provide information and feedback\n* Handle calls when necessary\n* Develop ways to optimize procedures and keep staff motivated\n* Measure performance using key metrics such as call abandonment rate, calls on hold, etc.\n* Ensure compliance with policies related to attendance, established procedures, etc.\n* Keep management informed about issues and concerns\n* Prepare performance and results reports\n\n**What you’ll bring:**\n* Proven experience as a call center supervisor\n* Customer service experience is essential\n* Practical knowledge of MS Office\n* Technology experience, including telephony systems and related software\n* Knowledge of performance evaluation procedures\n* Exceptional communication and negotiation skills\n* Results-oriented approach\n* Excellent organizational and leadership skills\n\n **What we offer:** \n\nAt AXA Partners, we value the people who work with us—and that’s why we regularly review our compensation and benefits plans. 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