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That is, what is done (e.g., analyzes, decides, etc.), how it is done (e.g., reviewing, coordinating, etc.), and why it is done (e.g., to control, to ensure, etc.)\n\nDescribe the critical outcomes or added value this position must deliver (do not confuse with departmental outcomes).\n\n \n\n**1.** Assign claims using the cabin module tool and GPS to locate the adjuster at the appropriate time and location of the claim.\n \n\n**2.** Identify the policy status through the internal claims system to analyze the insured’s request according to their contracted coverage.\n \n\n**3.** Coordinate the dispatch of tow trucks available to Chubb and request traffic authority presence, as well as any additional assistance required for the claim.\n \n\n**4.** Notify the Adjustments Supervisor of adjuster base changes as a strategy to address claim frequency and improve response time.\n \n\n**5.** Assign claims to the external legal team for follow-up on cases referred to legal. \n\n \n\nTechnical Knowledge: Specify the specific knowledge required to perform the job. Professional or academic certifications. Mark with an \\* those that are essential/critical for the position.\n\n \n\n* Completed bachelor’s degree in economics or administration. \\*\n* Proficiency in Microsoft Office suite (basic). \\*\n* Familiarity with GPS-based route monitoring is desirable.\nFamiliarity with Code 1000 for message transmission is desirable. \n* \n \n\n**Experience:** Level of expertise (years) required to effectively perform the position.\n\nMark with an \\* those that are essential/critical for the position.\n\n \n\nMinimum 1 year of experience in customer service roles and positions requiring variable shifts (morning, afternoon, night). \\* \n\n* \n \n\n**Competencies:** Skills, abilities, and capabilities (implying knowledge) required for the position to operate successfully.\n\n**Scale:**\n\n1 \\= Mastery of knowledge and ability to manage and perform the job functions\n\n\n2 \\= In-depth knowledge and ability to perform the job functions\n\n\n3 \\= Good knowledge and ability to perform the job functions\n\n\n4 \\= General knowledge; ability to perform the job functions is not required\n\n\nNA \\= Not applicable \n\n\n\n \n\n**Problem Solving –** Approaches complex problems and issues in an organized and logical manner. \n\n\n\n**Continuous Learning –** Demonstrates desire and ability to broaden experience, develop new skills, and grow professionally. \n\n\n\n**Initiative –** Willing to do more than is required or expected. \n\n\n\n**Adaptability –** Ability to redirect personal efforts in response to changing circumstances. \n\n\n\n**Results Orientation –** Executes effectively and in line with plans, focused on results, taking responsibility for outcomes. \n\n\n\n**Values Orientation –** Upholds and models Chubb values and always does what is right for the Company, colleagues, and customers.\n \n\nRequired Level\n3 \n\n\n\n2 \n\n\n\n2 \n\n\n\n3 \n\n\n\n1 \n\n\n\n3\n\n\n \n**Job Title:**\n\n**PS Job Title:**\n\n**Physical Location:**\n\nClaims Dispatcher \n\n\n\nClaims Dispatcher \n\n\n\nMexico, Monterrey, Guadalajara \n\n\n\n**Area Director Authorization:**\n\n**Human Resources Authorization:**\n\nAuto Claims Director \n\n\n\nHuman Resources Director \n\n\n\n \n\n**Reports To:**Claims Dispatcher Coordinator \n\n\n\n \n\n**Version Date:** August 2020 \n\n \n\n**Job Purpose:** What is the primary purpose of this position? Why does this role exist? Describe the functions that distinguish this position from others within the Company.\n\nIf applicable, mention positions reporting to this role, individuals with whom the role must interact, and the geographic scope of the function.\n\n \n\nAssign local and out-of-town claims in accordance with the Company’s dispatch timelines and strategic processes, as well as provide necessary information support to internal and external adjuster teams to meet customer service standards. \n\n\n\nThe position’s scope is national. \n\n\n\nInteracts with Call Center, Adjustments, Regulatory Affairs, and Appraisal. \n\n\n\n \n\n**Responsibilities:** What are the main responsibilities of the position? That is, what is done (e.g., analyzes, decides, etc.), how it is done (e.g., reviewing, coordinating, etc.), and why it is done (e.g., to control, to ensure, etc.)\n\nDescribe the critical outcomes or added value this position must deliver (do not confuse with departmental outcomes).\n\n \n\n**1.** Assign claims using the cabin module tool and GPS to locate the adjuster at the appropriate time and location of the claim.\n \n\n**2.** Identify the policy status through the internal claims system to analyze the insured’s request according to their contracted coverage.\n \n\n**3.** Coordinate the dispatch of tow trucks available to Chubb and request traffic authority presence, as well as any additional assistance required for the claim.\n \n\n**4.** Notify the Adjustments Supervisor of adjuster base changes as a strategy to address claim frequency and improve response time.\n \n\n**5.** Assign claims to the external legal team for follow-up on cases referred to legal. \n\n \n\nTechnical Knowledge: Specify the specific knowledge required to perform the job. Professional or academic certifications. Mark with an \\* those that are essential/critical for the position.\n\n \n\n* Completed bachelor’s degree in economics or administration. \\*\n* Proficiency in Microsoft Office suite (basic). \\*\n* Familiarity with GPS-based route monitoring is desirable.\nFamiliarity with Code 1000 for message transmission is desirable. \n* \n \n\n**Experience:** Level of expertise (years) required to effectively perform the position.\n\nMark with an \\* those that are essential/critical for the position.\n\n \n\nMinimum 1 year of experience in customer service roles and positions requiring variable shifts (morning, afternoon, night). \\* \n\n* \n \n\n**Competencies:** Skills, abilities, and capabilities (implying knowledge) required for the position to operate successfully.\n\n**Scale:**\n\n1 \\= Mastery of knowledge and ability to manage and perform the job functions\n\n\n2 \\= In-depth knowledge and ability to perform the job functions\n\n\n3 \\= Good knowledge and ability to perform the job functions\n\n\n4 \\= General knowledge; ability to perform the job functions is not required\n\n\nNA \\= Not applicable \n\n\n\n \n\n**Problem Solving –** Approaches complex problems and issues in an organized and logical manner. \n\n\n\n**Continuous Learning –** Demonstrates desire and ability to broaden experience, develop new skills, and grow professionally. \n\n\n\n**Initiative –** Willing to do more than is required or expected. \n\n\n\n**Adaptability –** Ability to redirect personal efforts in response to changing circumstances. \n\n\n\n**Results Orientation –** Executes effectively and in line with plans, focused on results, taking responsibility for outcomes. \n\n\n\n**Values Orientation –** Upholds and models Chubb values and always does what is right for the Company, colleagues, and customers.\n \n\nRequired Level\n3 \n\n\n\n2 \n\n\n\n2 \n\n\n\n3 \n\n\n\n1 \n\n\n\n3","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768287832372","seoName":"Claims+Dispatcher","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-santa-catarina2/cate-sales-outbound/claims%2Bdispatcher-6506084254374612/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"62edf4e2-b1da-4761-a6c6-c75a414dd4aa","sid":"b8b7dd01-589a-4019-920d-55d70ee3bd87"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Monterrey,Nuevo León","unit":null}]},"addDate":1768287832372,"categoryName":"Sales - Outbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1261,1266,1624","location":"Francisco Zarco 915, Centro, 64000 Monterrey, N.L., Mexico","infoId":"6506074288461112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Asesor telefónico vía chat | llamadas (Callcenter)","content":"*¡Ven y conoce nuestra vacante para* ***cierre de ventas*** *(vía* ***chat*** *o* ***llamadas****).\n\nEl puesto consiste en el **cierre de ventas** con clientes previamente interesados en **paquetes de Internet, telefonía y TV**. \nLa atención se realiza mediante **chat en redes sociales y llamadas telefónicas**, enfocándose en concretar la venta, **resolver dudas** y **ofrecer el paquete que mejor se adapte a las necesidades del cliente**.\n\n***Actividades principales:***\n\n* Atención a clientes interesados\n* Seguimiento y cierre de ventas\n* Asesoría sobre paquetes de Internet, telefonía y TV\n* Comunicación por chat y llamadas telefónicas\n\n***Horarios:***\n\n* 3 p.m. a 9 p.m.\n* Lunes a Domingo y 1 descanso rotativo entre L a D\n\n***Contamos con un horario de 5 días y 2 descansos*** \n\n* 2 p.m. a 9 p.m. lunes a domingo y descansas 2 días seguidos de martes / jueves\n\n**¡También contamos con tiempo completo!** \n\n***Beneficios:***\n\n* Sueldo **base** \\+ **comisiones** semanales.\n* Capacitación **pagada**.\n* Prestaciones y **convenios**\n* Becas **escolares**, descuentos, etc.\n\n*Si te interesa formar parte de nuestro equipo, ¡postúlate ahora! Envíanos mensaje con tu CV* ***81 2194 9684\\.***\n\n* **Estamos ubicados en Francisco Zarco \\#569, Centro Monterrey (Frente plaza la Purísima).**\n\nTipo de puesto: Tiempo completo, Medio tiempo\n\nSueldo: $8,400\\.00 \\- $10,500\\.00 al mes\n\nBeneficios:\n\n* Descuento de empleados\n* Descuento de gimnasio\n* Horarios flexibles\n* Programa de referidos\n* Servicio de comedor con descuento\n\nLugar de trabajo: Empleo presencial","price":"$MXN 8,400/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768287053785","seoName":"Asesor+telef%C3%B3nico+v%C3%ADa+chat+%7C+llamadas+%28Callcenter%29","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-santa-catarina2/cate-sales-outbound/asesor%2Btelef%25c3%25b3nico%2Bv%25c3%25ada%2Bchat%2B%257c%2Bllamadas%2B%2528callcenter%2529-6506074288461112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"bc517520-5a93-42dc-a09d-7e9309fc6ae7","sid":"b8b7dd01-589a-4019-920d-55d70ee3bd87"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Monterrey,Nuevo León","unit":null}]},"addDate":1768287053785,"categoryName":"Sales - Outbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1261,1266,1624","location":"Melchor Ocampo 125-97, Centro, 64000 Monterrey, N.L., Mexico","infoId":"6505220883584112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Call Center Supervisor Bi-lingual","content":"**Opening:** Supervisors are required to adhere to the following expectations. Each criterion plays a key role to the success of the project. The supervisor is expected to excel in a variety of roles and responsibilities, including managing and coaching agents, handling challenging situations, shifting priorities, preparing reports for clients and program managers, and ensuring service levels and quality objectives are achieved. Failure to do so may result in coaching, counseling, disciplinary action, and/or termination, at the discretion of the program manager. \n\nWorking Schedule: Monday–Friday, 8:00 AM – 6:00 PM CST\n### **Responsibilities:**\n\n* **Performance:** Review team attendance regularly and set goals for those not aligned with the Contact Center Representative Attendance Policy.\n* Ensure all project goals are met; goals may change as client expectations change.\n* Review reports (efficiency, performance, call reports) to identify concerns; implement goals or Performance Improvement Plans as needed.\n* Identify agents who do not consistently contribute to project and team performance.\n* If supervisors do not meet performance goals, evaluations and Process Improvement Plans will be implemented. Verbal or written warnings may also occur. Lack of improvement may lead to removal or reassignment, or termination if no suitable project is available.\n* **Attendance:** Supervisors must be present for scheduled shifts and support overtime requirements.\n* Notify Program Manager, team members, and co\\-supervisors if absent.\n* Properly leverage virtual tools to communicate availability.\n* **Team Building and Motivation:** Motivate employees through praise, recognition, and rewards (e.g., campfire sessions, mini team building, Yammer).\n* Support agents via coaching and recognizing excellence in achieving goals.\n* Collaborate with peers and mentor Team Leads for professional development.\n* **Leadership:** Lead by example, setting standards in work quality, demeanor, attendance, flexibility, and accountability.\n* Reinforce teaching through actions, follow policies, and support peers.\n* **Build credibility:** be honest, approachable, respectful, and ethical.\n* Problem\\-solve and focus on solutions in difficult situations.\n* **Quality Standards:** Monitor and coach employees according to client expectations.\n* Review QA reports; implement Quality Improvement Plans as needed.\n* Provide additional training or one\\-on\\-one sessions for agents below project goals.\n* **Time Management:** Organize and prioritize responsibilities effectively.\n* Balance urgent and important tasks to support agent success.\n* **Communication:** Communicate effectively and respectfully with agents, peers, and clients (verbal and written).\n* Set clear expectations, provide feedback, and encourage team development.\n* Share relevant information and encourage idea exchange.\n* Respond to requests timely; client communication is high priority.\n* Maintain confidentiality of employee information.\n\n### **Qualifications:**\n\n* C1 English level\n* 2 to 3 years of experience as a supervisor in a Contact Center\n\n**About 1840 \\& Company** \n\n1840 \\& Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world\\-class freelance professionals and delivering top\\-tier outsourcing services, across over 150 countries worldwide. \n\nOur mission is to empower growth for forward\\-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work\\-life balance, working remotely from any location, while maximizing their professional growth and earning potential. \n\nWe are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines, India, Ukraine, South Africa and Argentina. We invite you to explore the opportunities we offer and consider joining our exclusive network of global freelance talent. Visit www.1840andco.com to learn more about us. To explore a wealth of career opportunities and find a role that suits your unique skills and aspirations, please visit our dedicated jobs portal at jobs.1840andco.com.\n\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768220381530","seoName":"call-center-supervisor-bi-lingual","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-santa-catarina2/cate-sales-outbound/call-center-supervisor-bi-lingual-6505220883584112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"576ecc40-82b9-48c4-9569-124c6f6c9577","sid":"b8b7dd01-589a-4019-920d-55d70ee3bd87"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Monterrey,Nuevo León","unit":null}]},"addDate":1768220381530,"categoryName":"Sales - Outbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1261,1266,1624","location":"C. 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Diagnosticar y solucionar fallas técnicas básicas, como problemas de conectividad, configuración de dispositivos, acceso a plataformas, funcionamiento de software, etc. Escuchar activamente a los clientes, comprendiendo sus necesidades, preocupaciones y emociones antes de ofrecer una solución. Brindar un trato amable, paciente y profesional, generando confianza y asegurando que el cliente se sienta valorado en todo momento.\n \n \n\nDescripción\n \nMás de 30 años de experiencia nos respaldan como un aliado estratégico en TI, brindando soluciones que impulsan el crecimiento de nuestros clientes. ¿Te apasiona la tecnología y brindar soporte a usuarios? ¡Únete a nuestro equipo!\n \n \n\nSoporte técnico y ATC (HO)\n \n \n\nRequisitos\n \n \n\nExperiencia previa en atención a clientes (centro de llamadas) o soporte técnico (mínimo 6 meses, deseable). Capacidad para diagnosticar y resolver problemas. Escucha activa, paciencia y empatía al tratar con clientes. Resolución de problemas con enfoque centrado en el cliente. Capacidad para trabajar bajo presión y gestionar múltiples casos simultáneamente. Actitud positiva, disposición para aprender y mejora continua.\n \n \n\nBeneficios\n \n \n\n**Ofrecemos:** \n\nAguinaldo.\n \nSeguro de vida.\n \nVales de despensa.\n \nCursos y capacitaciones gratuitas.\n \nDescuentos y tarifas promocionales.\n \n \n\nEn OpenService cuidamos la protección de tus datos personales. La información proporcionada será utilizada únicamente para fines de reclutamiento y selección. Para más información, consulta nuestro Aviso de Privacidad disponible en la página oficial de OpenService, dentro de la sección “Aviso de Privacidad”.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767513180000","seoName":"technical-support-and-atc-ho-copy-copy","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-santa-catarina2/cate-sales-outbound/technical-support-and-atc-ho-copy-copy-6496168716211412/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"66762a97-f647-4721-b2d8-9ef8cb2f14d3","sid":"b8b7dd01-589a-4019-920d-55d70ee3bd87"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad Apodaca,Nuevo León","unit":null}]},"addDate":1767513180953,"categoryName":"Sales - Outbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1261,1266,1624","location":"Loma Chica 202, Loma Larga, 64710 Monterrey, N.L., Mexico","infoId":"6496059419328212","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Voucher Case Specialist (TEMPORARY – 2-Month Contract)","content":"**Location:** Remote \n**Job Type:** Temporary, Full\\-Time (2\\-Month Contract)\n\n**Position Summary –** ***Temporary Role (2 Months)***\n\n**Overview**\n\nThe Voucher Case Specialist I is responsible for managing and coordinating a high\\-volume caseload (up to 125 concurrent cases) while ensuring compliance with state regulations and confidentiality standards. 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Location:
Santa Catarina
Category:
Sales - Outbound

Indeed
Accounting Assistant
Gas Sultana is a Mexican group with over 60 years of experience, beginning operations in the LP Gas supply service for industry, carburation, and residential use.
We are a company committed to creating and maintaining a customer service culture, guided by our values through human talent.
Today, we have over 1,000 employees across different regions of the Mexican Republic.
We are looking for Talent!!
**ACCOUNTING ASSISTANT**
Job Requirements:
Education: Technical degree / Bachelor’s degree in Accounting or related field.
1 to 3 years or more in a similar position.
(Mandatory).
Gender: Indifferent.
Age: 20 to 30 years.
**Main Job Responsibilities:**
Accounting registration of checks, income, expenses, and various transactions.
Daily preparation of gas vouchers.
Preparation of gas inventory reports.
Accounts payable (invoice validation and payment scheduling control).
Registration of applied collections information.
Depreciations.
Preparation of reconciliations for reporting, confirmation of deposits at call center / supervisors / cash office.
File control.
Stamping of transport documents.
**Knowledge Required:**
Recording of income, expense, and journal entries.
Analytical ability.
Intermediate/Advanced Excel.
Intermediate/Advanced Contpaq accounting system proficiency.
Flexible availability of working hours.
Accounting depreciation.
Knowledge of transport documents:
**Competencies:**
Proactivity.
Decision-making and problem-solving.
Teamwork and cooperation.
Working under pressure.
Effective and assertive communication.
**Statutory and above-statutory benefits.**
35-day Christmas bonus.
4% Savings Fund.
Life insurance.
Savings box.
Funeral expense agreement.
Subsidized cafeteria.
Direct hiring by the company.
Salary fully covered by IMSS.
Position type: Full-time.
Salary: $13,000.00 - $14,000.00 per month.
Benefits:
* Savings box.
* Life insurance.
* Cafeteria service with discount.
Workplace: On-site employment.

Cerezo 686, La Huerta, 67144 Monterrey, N.L., Mexico
$MXN 13,000-14,000/year

Indeed
Centro de llamadas
**LassoHunter busca Centro de llamadas en Monterrey, Nuevo León**
----------------------------------------------------------
Importante institución educativa solicita:
Promotor escolar en centro de llamadas
Actividades principales:
Perfilado y validación de datos de prospectos.
Evaluación del interés en el programa.
Campañas de llamadas.
Análisis de datos recibidos.
Beneficios:
Sueldo: $12,000 mensuales
Prestaciones de ley
Modalidad de trabajo: homeoffice
Experiencia en atención al cliente
¡Importante!
Disponibilidad para asistir a capacitación presencial o reuniones presenciales esporádicas
ESTAMOS AL SUR DE MONTERREY
Horario:.
lunes a viernes: 10 a.m. a 7 p.m.
sábados: 9 a.m. a 4 p.m.
¡Forma parte de nuestro equipo y postúlate!
lllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll
**Nivel de educación deseado:**
Bachillerato
**Nivel de experiencia deseado:**
Nivel inicial
**Función departamental:**
Atención al cliente
**Industria:**
Educación superior
*Esta vacante proviene de la bolsa de empleo Talenteca.com:*
*https://www.talenteca.com/anuncio?j\_id\=696e91f83a000027003f1b12\&source\=indeed*

Melchor Ocampo 125-97, Centro, 64000 Monterrey, N.L., Mexico
$MXN 12,000/year

Indeed
After Sales Intern
*Work Mode: Hybrid*
**Location:** Hybrid – Monterrey, Nuevo León
**BASIC FUNCTION:**
The After Sales Service Intern will support the multiple projects and all aspects Customer Care after sales on the region of Mexico and the rest of Latin America excluding Brazil. Will Support all Customer Claims and Service Parts necessities expediting process to support on time delivery for our more than 30 customers in 27 countries.
Supports our sales and marketing teams as a liaison with warranties customer service and the manufacturing plants and engineering service to anticipate and support expedite recovery needs, works closely with Quality and Global support teams to solve specific tech supports with end customer and ASR regional net, improving customer experience
Works closely with Customer Service Teams, Manufacturing Sites, Engineering, Quality and Global Quality teams to support recovery and supports Customer Interaction as well. Supports expedite activities of finished goods and share quality field products improvements. The candidate should be highly organized and detailed oriented.
**SPECIFIC RESPONSIBILITIES:**
Works closely with our Customers in Mexico and Rest of Latin America, and with our Sales, Marketing teams to assure all customer claims are delivered on time.
Works to keep updated Service Parts program for KTMX and ASIA portfolio on MEX\&LATAM.
Works closely with Engineering and Kohler plants in Mexico, US, China mainly to assure we have service parts stock and offer best delivery times to end customer.
Works in a database that helps to improve jobsite issues findings and collaborates with our Quality leaders’ team to implement and follow corrective actions on specific manufacturing process.
Works in a Customer Call Center pilot project in Mexico market and extend it through LATAM region.
Develop an Authorized Service Representative net (plumbers and installers professionals) in Mexico market.
Supports a technical product training internal and external page to post new products technical facts.
**Skills/Requirements**
**EDUCATION AND EXPERIENCE REQUIREMENTS:**
Student of a bachelor’s degree in engineering, Quality, or Business Administration or related field.
English written and spoken with proficiency level of at least 90 %
Ability to manage multiple tasks and meet tight deadlines under minimal supervision
Working knowledge of computer systems and relevant technology (Microsoft Office, EDI, Internet, SAP, etc).
Effective written and oral communication skills in both English and Spanish
**Why Choose Kohler?**
We empower each associate to \#BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.
**About Us**
It is Kohler’s policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com. Kohler Co. is an equal opportunity/affirmative action employer.

Teófilo Salinas Garza 503, Real de San José(La Ciudadela), 67254 Cdad. Benito Juárez, N.L., Mexico

Indeed
Call center bancario
Call center bancario
**Principales actividades:**
* Contacto telefónico con clientes activos para gestionar la renovación de sus créditos.
* Proporcionar información clara sobre montos, condiciones, plazos y beneficios de renovación.
* Validar datos y documentación requerida para el proceso.
* Seguimiento puntual del ciclo de renovación hasta su cierre.
* Registro detallado y oportuno en el sistema interno.
* Atención remota a clientes, garantizando una excelente experiencia de servicio.
* Detección oportuna de cualquier indicio de riesgo.
* Garantizar que los procesos de crédito cumplan con las políticas internas, previniendo fraudes, prestanombres u otras prácticas indebidas.
**Ofrecemos:**
* Sueldo mensual de $15,000 brutos.
* Incentivo.
* Membresía de gimnasio GRATIS.
* Prestaciones de ley desde el primer día.
* Beneficios adicionales: Préstamos y adelantos de nómina, asistencia psicológica, nutricional y legal, y tasa preferencial en inversiones.
* Contrato directo con la empresa + crecimiento laboral.
**Horario laboral:**
Lunes a viernes de 9:00 a.m. a 6:00 p.m.
Sábados de 9:00 a.m. a 1:00 p.m.
**Requisitos:**
* Licenciatura trunca o concluida.
* Experiencia en atención al cliente, ventas, call center, cobranza o áreas similares.
Tipo de puesto: Tiempo completo
Sueldo: $14,900.00 al mes
Beneficios:
* Descuento de gimnasio
* Descuentos y precios preferenciales
* Estacionamiento gratuito
* Opción a contrato indefinido
* Seguro de gastos médicos
* Seguro de gastos médicos mayores
* Seguro de vida
* Servicio de gimnasio
Escolaridad:
* Licenciatura trunca o en curso (Obligatorio)
Experiencia:
* call center: 2 años (Obligatorio)
Ubicación:
* Monterrey, N. L. (Obligatorio)
Lugar de trabajo: Empleo presencial

Melchor Ocampo 125-97, Centro, 64000 Monterrey, N.L., Mexico
$MXN 14,900/year

Indeed
Support Technician - Night Shift
We are looking for a **FO Support Technician** to provide **telecommunications support** and customer service.
**What do you need to apply?**
* Advanced English
* Night shift from 10:30 PM to 7:30 AM
* Two days off per week
* Call center experience
* Previous experience working night shifts
* IT technical support experience (if you don’t have it yet, don’t worry — we will train you!)
* Customer service mindset
**Your responsibilities:**
* Follow up on tickets submitted by clients
* Communicate through phone calls, chat, and/or messages
In our company, **no person is discriminated against** on the basis of gender, age, origin, identity, social status, orientation, disability, or any other protected characteristics.
Type of position: Full-time
Salary: Up to $18,000.00 per month
Benefits:
* Major medical expense insurance
* Life insurance
Workplace: On-site employment
Application deadline: 01/25/2026
Expected start date: 02/03/2026

Río Amazonas 105, Roma, 64700 Monterrey, N.L., Mexico
$MXN 18,000/year

Indeed
Agente de Servicio al Cliente Bilingüe (m/f/d)
At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech\-driven approach to making travel more accessible, sustainable, and affordable.
To support our ambitious growth in the US, we are now looking to fill the exciting role of Bilingual Customer Service Representative at our internal Call Center in our Monterrey, Mexico office!
**ONSITE** role in Gral. Escobedo, N.L. near Sendero Metro Station.
**About the Role**
* Pro\-actively manage traffic situations of interstate/intrastate bus service, timely inform passengers about issues such as delays and malfunctions and quickly implement alternative solutions
* Respond to inquiries and assist with investigating and resolving bus driver, bus partner and customer concerns • Respond\-to and coordinate emergency responses
* Continuously strive to optimize operational processes to guarantee the quality of our services
* Coordinate personnel responsibilities and vehicle deployment in case of any changes
* Interact with all parties of the FlixBus fleet, especially with our partners' drivers and bus partners (owners, operations managers and dispatchers.)
* Maintain compliance with administrative policies and procedures, safety rules, environmental policies and government regulations at all times
* Provide ongoing support to the Team Lead, Traffic Control, Compliance and Emergency Management and take on additional tasks to maintain excellence in these areas
**About You**
* High school diploma plus at least two (2\) years' professional experience working in call center (Preferably in a field of transportation, security, or other emergency response)
* Flexibility and ability to work non\-traditional hours (our operation is 24/7\)
* Ability to listen effectively and understand driver/bus partner/passenger needs in order to provide creative solutions
* Adapts easily to new technology software to perform job functions, skilled in Microsoft Office Suite of applications
* Ability to work independently with little supervision to make critical decisions in the interest of safety and customer service.
* Fluent in English, fluency in other languages including French, Spanish, Cantonese and/or Mandarin huge plus
We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you!
**What We Offer**
* **Travel perks**: 12 free Flix vouchers \+ 12 discount vouchers for friends \& family.
* **Work from (M)Anywhere**: Depending on your role, work from another location for up to 60 days per year.
* **Hybrid work model**: We are an office\-first company, but we offer flexibility to balance work and life.
* **Wellbeing support**: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members.
* **Learning \& Development**: Take advantage of language classes, training courses, and expert\-led sessions to grow your skills.
* **Mentoring Program**: Connect with experienced colleagues to gain insights and accelerate your career.
To view more local benefits specific to each office location, please check out this link:**Locations \- Flix Career**
**Why Join Flix?**
At Flix, you'll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture \- giving you the freedom to take initiative, make an impact, and shape your own career path.
As we continue to expand across the globe, you can make a real difference in how we work.
If you're ready to grow and lead your journey, Flix is the place for you!
\#LI\-ONSITE

Melchor Ocampo 125-97, Centro, 64000 Monterrey, N.L., Mexico

Indeed
Bilingual Customer Service Agent (m/f/d)
At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech\-driven approach to making travel more accessible, sustainable, and affordable.
To support our ambitious growth in the US, we are now looking to fill the exciting role of Operations Support Agent at our internal Call Center in our Monterrey, Mexico office!
**ONSITE** role in Gral. Escobedo, N.L. near Sendero Metro Station.
**About the Role**
* Pro\-actively manage traffic situations of interstate/intrastate bus service, timely inform passengers about issues such as delays and malfunctions and quickly implement alternative solutions
* Respond to inquiries and assist with investigating and resolving bus driver, bus partner and customer concerns • Respond\-to and coordinate emergency responses
* Continuously strive to optimize operational processes to guarantee the quality of our services
* Coordinate personnel responsibilities and vehicle deployment in case of any changes
* Interact with all parties of the FlixBus fleet, especially with our partners' drivers and bus partners (owners, operations managers and dispatchers.)
* Maintain compliance with administrative policies and procedures, safety rules, environmental policies and government regulations at all times
* Provide ongoing support to the Team Lead, Traffic Control, Compliance and Emergency Management and take on additional tasks to maintain excellence in these areas
**About You**
* High school diploma plus at least two (2\) years' professional experience working in call center (Preferably in a field of transportation, security, or other emergency response)
* Flexibility and ability to work non\-traditional hours (our operation is 24/7\)
* Ability to listen effectively and understand driver/bus partner/passenger needs in order to provide creative solutions
* Adapts easily to new technology software to perform job functions, skilled in Microsoft Office Suite of applications
* Ability to work independently with little supervision to make critical decisions in the interest of safety and customer service.
* Fluent in English, fluency in other languages including French, Spanish, Cantonese and/or Mandarin huge plus
We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you!
**What We Offer**
* **Travel perks**: 12 free Flix vouchers \+ 12 discount vouchers for friends \& family.
* **Work from (M)Anywhere**: Depending on your role, work from another location for up to 60 days per year.
* **Hybrid work model**: We are an office\-first company, but we offer flexibility to balance work and life.
* **Wellbeing support**: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members.
* **Learning \& Development**: Take advantage of language classes, training courses, and expert\-led sessions to grow your skills.
* **Mentoring Program**: Connect with experienced colleagues to gain insights and accelerate your career.
To view more local benefits specific to each office location, please check out this link:**Locations \- Flix Career**
**Why Join Flix?**
At Flix, you'll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture \- giving you the freedom to take initiative, make an impact, and shape your own career path.
As we continue to expand across the globe, you can make a real difference in how we work.
If you're ready to grow and lead your journey, Flix is the place for you!
\#LI\-ONSITE

Melchor Ocampo 125-97, Centro, 64000 Monterrey, N.L., Mexico

Indeed
Operations Support Agent (m/f/d)
At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech\-driven approach to making travel more accessible, sustainable, and affordable.
To support our ambitious growth in the US, we are now looking to fill the exciting role of Operations Support Agent at our internal Call Center in our Monterrey, Mexico office!
**ONSITE** role in Gral. Escobedo, N.L. near Sendero Metro Station.
**About the Role**
* Pro\-actively manage traffic situations of interstate/intrastate bus service, timely inform passengers about issues such as delays and malfunctions and quickly implement alternative solutions
* Respond to inquiries and assist with investigating and resolving bus driver, bus partner and customer concerns • Respond\-to and coordinate emergency responses
* Continuously strive to optimize operational processes to guarantee the quality of our services
* Coordinate personnel responsibilities and vehicle deployment in case of any changes
* Interact with all parties of the FlixBus fleet, especially with our partners' drivers and bus partners (owners, operations managers and dispatchers.)
* Maintain compliance with administrative policies and procedures, safety rules, environmental policies and government regulations at all times
* Provide ongoing support to the Team Lead, Traffic Control, Compliance and Emergency Management and take on additional tasks to maintain excellence in these areas
**About You**
* High school diploma plus at least two (2\) years' professional experience working in call center (Preferably in a field of transportation, security, or other emergency response)
* Flexibility and ability to work non\-traditional hours (our operation is 24/7\)
* Ability to listen effectively and understand driver/bus partner/passenger needs in order to provide creative solutions
* Adapts easily to new technology software to perform job functions, skilled in Microsoft Office Suite of applications
* Ability to work independently with little supervision to make critical decisions in the interest of safety and customer service.
* Fluent in English, fluency in other languages including French, Spanish, Cantonese and/or Mandarin huge plus
We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you!
**What We Offer**
* **Travel perks**: 12 free Flix vouchers \+ 12 discount vouchers for friends \& family.
* **Work from (M)Anywhere**: Depending on your role, work from another location for up to 60 days per year.
* **Hybrid work model**: We are an office\-first company, but we offer flexibility to balance work and life.
* **Wellbeing support**: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members.
* **Learning \& Development**: Take advantage of language classes, training courses, and expert\-led sessions to grow your skills.
* **Mentoring Program**: Connect with experienced colleagues to gain insights and accelerate your career.
To view more local benefits specific to each office location, please check out this link:**Locations \- Flix Career**
**Why Join Flix?**
At Flix, you'll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture \- giving you the freedom to take initiative, make an impact, and shape your own career path.
As we continue to expand across the globe, you can make a real difference in how we work.
If you're ready to grow and lead your journey, Flix is the place for you!
\#LI\-ONSITE

Melchor Ocampo 125-97, Centro, 64000 Monterrey, N.L., Mexico

Indeed
Claims Dispatcher
**Job Title:**
**PS Job Title:**
**Physical Location:**
Claims Dispatcher
Claims Dispatcher
Mexico, Monterrey, Guadalajara
**Area Director Authorization:**
**Human Resources Authorization:**
Auto Claims Director
Human Resources Director
**Reports To:**Claims Dispatcher Coordinator
**Version Date:** August 2020
**Job Purpose:** What is the primary purpose of this position? Why does this role exist? Describe the functions that distinguish this position from others within the Company.
If applicable, mention positions reporting to this role, individuals with whom the role must interact, and the geographic scope of the function.
Assign local and out-of-town claims in accordance with the Company’s dispatch timelines and strategic processes, as well as provide necessary information support to internal and external adjuster teams to meet customer service standards.
The position’s scope is national.
Interacts with Call Center, Adjustments, Regulatory Affairs, and Appraisal.
**Responsibilities:** What are the main responsibilities of the position? That is, what is done (e.g., analyzes, decides, etc.), how it is done (e.g., reviewing, coordinating, etc.), and why it is done (e.g., to control, to ensure, etc.)
Describe the critical outcomes or added value this position must deliver (do not confuse with departmental outcomes).
**1.** Assign claims using the cabin module tool and GPS to locate the adjuster at the appropriate time and location of the claim.
**2.** Identify the policy status through the internal claims system to analyze the insured’s request according to their contracted coverage.
**3.** Coordinate the dispatch of tow trucks available to Chubb and request traffic authority presence, as well as any additional assistance required for the claim.
**4.** Notify the Adjustments Supervisor of adjuster base changes as a strategy to address claim frequency and improve response time.
**5.** Assign claims to the external legal team for follow-up on cases referred to legal.
Technical Knowledge: Specify the specific knowledge required to perform the job. Professional or academic certifications. Mark with an \* those that are essential/critical for the position.
* Completed bachelor’s degree in economics or administration. \*
* Proficiency in Microsoft Office suite (basic). \*
* Familiarity with GPS-based route monitoring is desirable.
Familiarity with Code 1000 for message transmission is desirable.
*
**Experience:** Level of expertise (years) required to effectively perform the position.
Mark with an \* those that are essential/critical for the position.
Minimum 1 year of experience in customer service roles and positions requiring variable shifts (morning, afternoon, night). \*
*
**Competencies:** Skills, abilities, and capabilities (implying knowledge) required for the position to operate successfully.
**Scale:**
1 \= Mastery of knowledge and ability to manage and perform the job functions
2 \= In-depth knowledge and ability to perform the job functions
3 \= Good knowledge and ability to perform the job functions
4 \= General knowledge; ability to perform the job functions is not required
NA \= Not applicable
**Problem Solving –** Approaches complex problems and issues in an organized and logical manner.
**Continuous Learning –** Demonstrates desire and ability to broaden experience, develop new skills, and grow professionally.
**Initiative –** Willing to do more than is required or expected.
**Adaptability –** Ability to redirect personal efforts in response to changing circumstances.
**Results Orientation –** Executes effectively and in line with plans, focused on results, taking responsibility for outcomes.
**Values Orientation –** Upholds and models Chubb values and always does what is right for the Company, colleagues, and customers.
Required Level
3
2
2
3
1
3
**Job Title:**
**PS Job Title:**
**Physical Location:**
Claims Dispatcher
Claims Dispatcher
Mexico, Monterrey, Guadalajara
**Area Director Authorization:**
**Human Resources Authorization:**
Auto Claims Director
Human Resources Director
**Reports To:**Claims Dispatcher Coordinator
**Version Date:** August 2020
**Job Purpose:** What is the primary purpose of this position? Why does this role exist? Describe the functions that distinguish this position from others within the Company.
If applicable, mention positions reporting to this role, individuals with whom the role must interact, and the geographic scope of the function.
Assign local and out-of-town claims in accordance with the Company’s dispatch timelines and strategic processes, as well as provide necessary information support to internal and external adjuster teams to meet customer service standards.
The position’s scope is national.
Interacts with Call Center, Adjustments, Regulatory Affairs, and Appraisal.
**Responsibilities:** What are the main responsibilities of the position? That is, what is done (e.g., analyzes, decides, etc.), how it is done (e.g., reviewing, coordinating, etc.), and why it is done (e.g., to control, to ensure, etc.)
Describe the critical outcomes or added value this position must deliver (do not confuse with departmental outcomes).
**1.** Assign claims using the cabin module tool and GPS to locate the adjuster at the appropriate time and location of the claim.
**2.** Identify the policy status through the internal claims system to analyze the insured’s request according to their contracted coverage.
**3.** Coordinate the dispatch of tow trucks available to Chubb and request traffic authority presence, as well as any additional assistance required for the claim.
**4.** Notify the Adjustments Supervisor of adjuster base changes as a strategy to address claim frequency and improve response time.
**5.** Assign claims to the external legal team for follow-up on cases referred to legal.
Technical Knowledge: Specify the specific knowledge required to perform the job. Professional or academic certifications. Mark with an \* those that are essential/critical for the position.
* Completed bachelor’s degree in economics or administration. \*
* Proficiency in Microsoft Office suite (basic). \*
* Familiarity with GPS-based route monitoring is desirable.
Familiarity with Code 1000 for message transmission is desirable.
*
**Experience:** Level of expertise (years) required to effectively perform the position.
Mark with an \* those that are essential/critical for the position.
Minimum 1 year of experience in customer service roles and positions requiring variable shifts (morning, afternoon, night). \*
*
**Competencies:** Skills, abilities, and capabilities (implying knowledge) required for the position to operate successfully.
**Scale:**
1 \= Mastery of knowledge and ability to manage and perform the job functions
2 \= In-depth knowledge and ability to perform the job functions
3 \= Good knowledge and ability to perform the job functions
4 \= General knowledge; ability to perform the job functions is not required
NA \= Not applicable
**Problem Solving –** Approaches complex problems and issues in an organized and logical manner.
**Continuous Learning –** Demonstrates desire and ability to broaden experience, develop new skills, and grow professionally.
**Initiative –** Willing to do more than is required or expected.
**Adaptability –** Ability to redirect personal efforts in response to changing circumstances.
**Results Orientation –** Executes effectively and in line with plans, focused on results, taking responsibility for outcomes.
**Values Orientation –** Upholds and models Chubb values and always does what is right for the Company, colleagues, and customers.
Required Level
3
2
2
3
1
3

Melchor Ocampo 125-97, Centro, 64000 Monterrey, N.L., Mexico

Indeed
Asesor telefónico vía chat | llamadas (Callcenter)
*¡Ven y conoce nuestra vacante para* ***cierre de ventas*** *(vía* ***chat*** *o* ***llamadas****).
El puesto consiste en el **cierre de ventas** con clientes previamente interesados en **paquetes de Internet, telefonía y TV**.
La atención se realiza mediante **chat en redes sociales y llamadas telefónicas**, enfocándose en concretar la venta, **resolver dudas** y **ofrecer el paquete que mejor se adapte a las necesidades del cliente**.
***Actividades principales:***
* Atención a clientes interesados
* Seguimiento y cierre de ventas
* Asesoría sobre paquetes de Internet, telefonía y TV
* Comunicación por chat y llamadas telefónicas
***Horarios:***
* 3 p.m. a 9 p.m.
* Lunes a Domingo y 1 descanso rotativo entre L a D
***Contamos con un horario de 5 días y 2 descansos***
* 2 p.m. a 9 p.m. lunes a domingo y descansas 2 días seguidos de martes / jueves
**¡También contamos con tiempo completo!**
***Beneficios:***
* Sueldo **base** \+ **comisiones** semanales.
* Capacitación **pagada**.
* Prestaciones y **convenios**
* Becas **escolares**, descuentos, etc.
*Si te interesa formar parte de nuestro equipo, ¡postúlate ahora! Envíanos mensaje con tu CV* ***81 2194 9684\.***
* **Estamos ubicados en Francisco Zarco \#569, Centro Monterrey (Frente plaza la Purísima).**
Tipo de puesto: Tiempo completo, Medio tiempo
Sueldo: $8,400\.00 \- $10,500\.00 al mes
Beneficios:
* Descuento de empleados
* Descuento de gimnasio
* Horarios flexibles
* Programa de referidos
* Servicio de comedor con descuento
Lugar de trabajo: Empleo presencial

Francisco Zarco 915, Centro, 64000 Monterrey, N.L., Mexico
$MXN 8,400/month

Indeed
Call Center Supervisor Bi-lingual
**Opening:** Supervisors are required to adhere to the following expectations. Each criterion plays a key role to the success of the project. The supervisor is expected to excel in a variety of roles and responsibilities, including managing and coaching agents, handling challenging situations, shifting priorities, preparing reports for clients and program managers, and ensuring service levels and quality objectives are achieved. Failure to do so may result in coaching, counseling, disciplinary action, and/or termination, at the discretion of the program manager.
Working Schedule: Monday–Friday, 8:00 AM – 6:00 PM CST
### **Responsibilities:**
* **Performance:** Review team attendance regularly and set goals for those not aligned with the Contact Center Representative Attendance Policy.
* Ensure all project goals are met; goals may change as client expectations change.
* Review reports (efficiency, performance, call reports) to identify concerns; implement goals or Performance Improvement Plans as needed.
* Identify agents who do not consistently contribute to project and team performance.
* If supervisors do not meet performance goals, evaluations and Process Improvement Plans will be implemented. Verbal or written warnings may also occur. Lack of improvement may lead to removal or reassignment, or termination if no suitable project is available.
* **Attendance:** Supervisors must be present for scheduled shifts and support overtime requirements.
* Notify Program Manager, team members, and co\-supervisors if absent.
* Properly leverage virtual tools to communicate availability.
* **Team Building and Motivation:** Motivate employees through praise, recognition, and rewards (e.g., campfire sessions, mini team building, Yammer).
* Support agents via coaching and recognizing excellence in achieving goals.
* Collaborate with peers and mentor Team Leads for professional development.
* **Leadership:** Lead by example, setting standards in work quality, demeanor, attendance, flexibility, and accountability.
* Reinforce teaching through actions, follow policies, and support peers.
* **Build credibility:** be honest, approachable, respectful, and ethical.
* Problem\-solve and focus on solutions in difficult situations.
* **Quality Standards:** Monitor and coach employees according to client expectations.
* Review QA reports; implement Quality Improvement Plans as needed.
* Provide additional training or one\-on\-one sessions for agents below project goals.
* **Time Management:** Organize and prioritize responsibilities effectively.
* Balance urgent and important tasks to support agent success.
* **Communication:** Communicate effectively and respectfully with agents, peers, and clients (verbal and written).
* Set clear expectations, provide feedback, and encourage team development.
* Share relevant information and encourage idea exchange.
* Respond to requests timely; client communication is high priority.
* Maintain confidentiality of employee information.
### **Qualifications:**
* C1 English level
* 2 to 3 years of experience as a supervisor in a Contact Center
**About 1840 \& Company**
1840 \& Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world\-class freelance professionals and delivering top\-tier outsourcing services, across over 150 countries worldwide.
Our mission is to empower growth for forward\-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work\-life balance, working remotely from any location, while maximizing their professional growth and earning potential.
We are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines, India, Ukraine, South Africa and Argentina. We invite you to explore the opportunities we offer and consider joining our exclusive network of global freelance talent. Visit www.1840andco.com to learn more about us. To explore a wealth of career opportunities and find a role that suits your unique skills and aspirations, please visit our dedicated jobs portal at jobs.1840andco.com.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Melchor Ocampo 125-97, Centro, 64000 Monterrey, N.L., Mexico
Indeed
Call Center Operator
We are seeking a **Call Center Operator** for the ***Monterrey, NL Center.***
**We offer:**
* Starting salary of **$6,000 monthly net pay**
* **Additional bonuses**
* Statutory benefits
**Schedule:**
* *Monday to Saturday from 5:00 PM to 9:00 AM*
**Responsibilities:**
* Contacting prospects by phone
* Providing customer service
**Requirements:**
* High school diploma (in progress or completed)
Job type: Full-time
Salary: Starting at $6,000.00 per month
Benefits:
* Flexible schedules
Work location: On-site employment

C. Juan Méndez Sur 134, Centro, 64000 Monterrey, N.L., Mexico
$MXN 6,000/month

Indeed
Customer Service
Description
**HEIGHT SOLUTIONS**
Company dedicated to the manufacturing of personal protective equipment seeks: **CUSTOMER SERVICE**
* Customer service via email, chats and phone calls (NO CALL CENTER)
* Placing special orders on backorder
* Timely follow-up with sales representatives regarding their orders, inventory levels, and delivery times.
* Collaboration with involved departments to achieve objectives
* Providing technical product information
* Internal logistics tracking and lost items monitoring until product delivery.
REQUIREMENTS:
* Customer service experience (industrial sector preferred)
* Intermediate English (Desirable)
* Tools (Office Package and Aspel SAE)
* 2 years of experience in similar positions (customer service and order entry into system)
WE OFFER
* Profit sharing
* Accident insurance
* Subsidized cafeteria
* Competitive salary
* Development plan
* Grocery vouchers
* Weekly payment
Monday to Friday (Two Saturdays per month), On-site modality. Apodaca area.
"Thank you for being part of a team committed to excellence.
Develop your talent with us and let’s build a better future together!"
Job type: Full-time
Salary: $12,000.00 \- $15,000.00 per month
Benefits:
* Discounted cafeteria service
* Company phone
* Grocery vouchers
Workplace: On-site employment

C Lomas de Venezuela 201, Loma de la Paz, 66647 Loma la Paz, N.L., Mexico
$MXN 12,000-15,000/year

Indeed
Commercial Assistant – Prospecting
**Commercial Assistant – Prospecting**
**Position Objective:**
Generate **new business opportunities** through active prospecting and initial follow-up with prospects.
**Key Responsibilities:**
* Active prospecting of potential customers (cold calling, email, and initial contact).
* Follow-up on prospects generated from campaigns and commercial activities.
* Initial lead qualification and opportunity identification.
* Scheduling meetings for the consultative sales team.
* Logging and tracking activities in the CRM.
* Support for events, networking, and marketing activities.
* Daily and monthly reporting on prospecting progress.
**Candidate Profile:**
* Experience in **prospecting, inside sales, call center, or business development**.
* Interest in telephone outreach and opportunity generation.
* Strong verbal communication skills and consistent follow-up ability.
* Organizational skills and goal orientation.
* Basic CRM or digital tools proficiency (preferred).
**Compensation Structure**
* **Base Salary:** $20,000 monthly **gross**.
* **Commissions:** **1% to 10%**, depending on the project.
* Expected average income: **$35,000 to $40,000 monthly** upon meeting targets.
* **Performance Bonuses:**
* Additional bonus of **$10,000 or $20,000** for exceeding commercial objectives.
**Working Hours:** Monday to Friday, 8:00 am to 6:00 pm \- 1-hour lunch break
**Location:**
Carr. Miguel Alemán KM 14\.5, intersection with Av. Isidoro Sepúlveda Martínez,
Monterrey Business Park, 66633 Cd. Apodaca, N.L.
**Benefits and Perks**
* Statutory benefits.
* **Savings Fund** (integrated into salary).
* **Grocery Vouchers:** $1,000 monthly.
* Job stability.
* Commercial training and mentoring.
* Professional, results-oriented work environment.
Employment Type: Full-time
Salary: $20,000\.00 \- $30,000\.00 per month
Education:
* Completed Bachelor’s Degree (Preferred)
Experience:
* Inside Sales: 2 years (Preferred)
Work Location: On-site

Av. Miguel Alemán 250-A, Sin Nombre de Col 34, 66600 Cdad. Apodaca, N.L., Mexico
$MXN 20,000-30,000/year

Indeed
Internal Sales Executive Call Center
We are Mateco; we specialize in renting aerial work platforms, telehandlers, forklifts, generators, and backhoe loaders from the top brands in the market.
We offer a dynamic and collaborative work environment, with opportunities for professional growth and personal development.
Location: The position is located in Santa Catarina, Monterrey, N.L.
**Position Requirements**
* Completed high school education or technical degree
* Minimum 1–2 years of experience in call centers, telesales, or customer service—preferably in machinery rental companies
**Responsibilities:**
* Telephone prospecting and follow-up on rental opportunities.
* Handling inbound calls regarding equipment availability, pricing, and specifications.
* Managing and updating the client and prospect database.
* Requesting, receiving, and reviewing documents required to onboard new clients into the system.
* Validating information and coordinating internal authorizations.
* Liaising with Credit, Operations, and Sales departments to ensure a seamless process.
* Continuously updating CRM information: calls, activities, opportunities, and status.
* Preparing basic tracking and portfolio reports.
**Additional Benefits and Perks**
* Competitive salary
* Statutory benefits from day one
* Commissions for achieving targets
* Savings fund: 13%
* Meal vouchers
* 30-day year-end bonus
* 50% vacation premium
* Life insurance
* Subsidized cafeteria
* Training and professional development opportunities
* Safe and respectful work environment
* Opportunities for internal advancement
Job Type: Full-time
Benefits:
* Salary increases
* Company parking
* Option for an indefinite-term contract
* Medical expense insurance
* Life insurance
* Cafeteria service
* Company-provided phone
* Additional vacation days or paid leave
* Meal vouchers
Workplace: On-site employment
If you possess the experience and knowledge required to assume this role, apply directly through this channel, attaching your CV, and join our team.

Cto las Acequias 117, Vista a la Sierra, 66375 Cdad. Santa Catarina, N.L., Mexico

Indeed
SALES EXECUTIVE
Do you consider yourself a skilled **salesperson** over the phone and do you excel at **customer service** via email and WhatsApp? This is your opportunity! Fully on-site office work.
**Who Are We?**
RXND is a leading company in the distribution of conveyor components, with a presence in the beverage, food, health and hygiene, and automotive industries.
**What Will You Do?**
* Emails and WhatsApp messages
* Phone calls to customers
* Management of an active customer portfolio
* Administrative sales processes
* Prospecting for new customers
* Generating activity reports
* Working toward results and monthly targets.
**What Is the Profile?**
A candidate with at least 2 years of proven sales experience, highly motivated, and with a genuine interest in customer service (not call center). We are looking for someone who enjoys selling and prospecting from scratch, with an excellent attitude, self-confidence, strong communication skills, and a results-oriented mindset.
The candidate must demonstrate enthusiasm for continuous learning, professional development, and growth within the industrial sector. Commitment, proactivity, and customer orientation are fundamental aspects of this profile.
Age: 28 to 40 years old
Education: Completed high school diploma
**What Do We Offer?**
* Paid training for professional development
* Statutory benefits
* Base salary + sales commissions
Workdays and schedule: Monday to Friday, 8:00 am to 5:30 pm
Work location: Torre Aeropuerto, Av. Miguel Alemán 248–5th Floor, Centro, 66600 Cdad. Apodaca, N.L.
Position type: Full-time
Salary: $15,000.00 – $18,000.00 per month
Work location: On-site employment

Blvd. Carlos Salinas De Gortari 1537, Sin Nombre de Col 26, 66600 Cdad. Apodaca, N.L., Mexico
$MXN 15,000/year
Indeed
Call Center Executive
CALL CENTER EXECUTIVES (NO SALES, NO COLLECTIONS)
Functions: Data entry and tow service calls, 100% telephone customer service, quoting and generating service orders
We offer: **No experience required, paid training provided**, Weekly salary, Statutory benefits, Job stability, Direct employment contract with the company, Savings fund
Afternoon shift: 2 PM to 10 PM
Requirements: \*Completed high school or technical education
\*PC proficiency, service-oriented attitude, proactive
Work location: Cerro Largo 5503, Col. Villa Mitras, near Ecovía Villa Mitras station, west side of Monterrey
Position type: Full-time
Salary: Starting at $2,500.00 per week
Benefits:
* Savings fund
Work location: On-site employment

Cerro Largo 5503, Villa Mitras, 64170 Monterrey, N.L., Mexico
$MXN 2,500/month

Indeed
Commercial Trainer (Call Center)
At Pro Consultores, we are looking for a COMMERCIAL TRAINER with experience in commercial training, talent development, and consultative sales techniques. You will be responsible for training, evaluating, and strengthening the commercial team’s skills to ensure goal achievement, process standardization, and increased productivity.
Key Responsibilities:
* Design, plan, and deliver commercial training programs for new hires and active staff.
* Conduct courses on sales techniques, customer service, prospecting, handling objections, and closing sales.
* Develop instructional materials, manuals, guides, and performance evaluations.
* Measure the effectiveness of training programs.
* Identify training needs through evaluations, KPIs, and communication with commercial leaders.
* Implement role-plays, workshops, and hands-on sessions.
* Keep the team updated on new products, policies, and internal processes.
* Coordinate the training schedule and report progress to commercial management.
Requirements:
* Bachelor’s degree in Business Administration, Marketing, Communications, Organizational Psychology, or related field (or incomplete degree)
* Minimum 1 year of experience in commercial training, sales, or sales force development.
* Solid knowledge of: Sales techniques, Customer service, Negotiation skills
* In-person and/or virtual training experience
* Proficiency with training platforms (Zoom, Teams).
* Excellent communication, public speaking, leadership, and dynamism.
We Offer:
Biweekly salary
Opportunity to earn commissions
Annual vacation days
15-day Christmas bonus
Excellent work environment
Location: Emilio Carranza #732, corner of Padre Mier, Centro, 64010 Monterrey, N.L.
Chapa Building, 12th floor
Position Type: Full-time
Salary: $9,000.00 – $12,000.00 per month
Benefits:
* Option for an indefinite-term contract
* Company-provided mobile phone
* Free uniforms
Workplace: On-site employment

Emilio Carranza 732, Centro, 64000 Monterrey, N.L., Mexico
$MXN 9,000-12,000/year
Indeed
Appointment Scheduler (Call Center)
Generate income with uncapped commissions by scheduling phone appointments!
At Pro Consultores, we are looking for Telephone Advisors who want stable employment with excellent income and real growth.
We offer:
-Competitive base salary
-Uncapped commissions
-100% paid training
-Biweekly payments
-15-day Christmas bonus
-Annual vacation
-Fixed shift:
9:00 AM to 6:00 PM, Monday to Friday
Fixed weekend rest
-Short- and long-term growth opportunities
-Job stability
Requirements:
-Interest in commissions
-Availability to work on-site
-Minimum experience in sales, call center, or customer service
-Good communication skills and interest in telephone customer service
Job type: Full-time, indefinite term
Salary: $6,170.98 - $8,000.00 per month
Work location: On-site employment

Emilio Carranza 732, Centro, 64000 Monterrey, N.L., Mexico
$MXN 6,170-8,000/month
Indeed
Call Center Agent
*At CALLCOM, we are seeking telephone agents to provide customer service for a telecommunications company.*
**WE OFFER:**
* Base salary
* Weekly bonuses
* Two days off per week
* Paid training
* Statutory benefits
* Growth opportunities
**REQUIREMENTS:**
* No prior experience required
* Basic computer skills
* Availability to work in the La Purísima area, downtown Monterrey
**SCHEDULES:**
* Morning shift — 9:00 AM to 4:00 PM (two days off per week)
* Afternoon shift — 2:00 PM to 9:00 PM (two days off per week)
**LOCATION:**
* Francisco Zarco 569, Col. Centro, Monterrey. Across from Plaza de la Purísima.
*Interested candidates, please apply through this channel; one of our recruiters will contact you to provide further information.*
Job type: Part-time
Salary: $8,000.00 – $10,000.00 per month
Workplace: On-site

C. Juan Méndez Sur 134, Centro, 64000 Monterrey, N.L., Mexico
$MXN 8,000/month
Indeed
Atención al cliente telefónica: $2,350 semanales
Empleo que te permite tiempo libre
**Actividades:**
Servicio y resolución de dudas de los clientes mediante llamadas telefónicas
**Ofrecemos:**
* Salario base semanal
* Bonos semanales por calidad
* Todos los beneficios sociales
* 2 días de descanso por semana
**Requisitos:**
* Bachillerato concluido o en curso
* Conocimientos básicos de Office
* Actitud orientada al servicio
**Postúlate: nos pondremos en contacto contigo por teléfono o por WhatsApp para programar una entrevista**
Tipo de puesto: Tiempo completo
Salario: $2,150.00 \- $2,355.00 a la semana
Beneficios:
* Descuentos para empleados
* Programa de referidos
Lugar de trabajo: Presencial

C. Juan Méndez Sur 134, Centro, 64000 Monterrey, N.L., Mexico
$MXN 2,150-2,355/month

Indeed
Telephone Sales Advisor (Technical Sales)
JOIN OUR TEAM IN MONTERREY!
A leading company in the metal-mechanical sector is looking for your talent as:
**TELEPHONE ADVISOR (Sales and Customer Service)**
**Location:** Col. Del Prado, Monterrey, N.L.
Are you passionate about sales and customer interaction? This is your opportunity to grow within a stable company offering excellent income and bonuses.
**Responsibilities:**
* Telephone sales and customer service
* Taking, recording, and following up on orders
* Guiding the customer through to sale closure
**We offer:**
* **Monthly gross salary of $12,000**
* **Commission guarantee of $3,000 gross for the first 3 months**
* **Statutory benefits from day one**
* **Vacation time as stipulated by law**
* **25% vacation bonus**
**Upon becoming a permanent employee:**
* **Savings fund: 9%**
* **Food vouchers**
* **Attractive commissions**
* **Bimonthly awards**
* **Quarterly bonus**
**Requirements:**
* Experience in telephone sales
* Excellent service attitude
* Strong verbal communication skills and results-oriented mindset
* SAP or other ERP system experience preferred
Apply today and become part of our team
Job type: Full-time
Salary: Starting at $12,000.00 per month
Benefits:
* Savings fund
* Food vouchers
Work location: On-site employment

Melchor Ocampo 125-97, Centro, 64000 Monterrey, N.L., Mexico
$MXN 12,000/year

Indeed
Bilingual Telephone Agent
We are looking for a person with excellent communication skills to join our Reservations team; if you speak English fluently, this is your opportunity!
***NO EXPERIENCE REQUIRED — WE TRAIN YOU HERE!***
Address: Valle Oriente, San Pedro Garza García, N.L.
***Work Schedule: Monday to Sunday, 10:00 am to 06:00 pm, with 1 day off per week.***
**Responsibilities:**
* Answer customer calls professionally and courteously in both Spanish and English.
* Manage and process reservations.
* Provide customers with information about hotel services.
**Requirements:**
* **Conversational English.**
* Effective communication skills.
* Completed high school education.
**We Offer:**
* Monthly salary of $13,100 \+ performance bonus $1,400\+ commissions.
* Weekly payment.
* Statutory and above-statutory benefits.
* Medical services, gym, entertainment lounge, massage room, etc.
* Transportation service.
* Savings fund.
* Grocery vouchers.
* Subsidized cafeteria.
* Uniforms.

Juan González 11, Casco Urbano, 66200 San Pedro Garza García, N.L., Mexico
$MXN 13,100/year

Indeed
Customer Service and Technical Support Manager
Available position: Customer Service and Support Agent.
IN-PERSON MODALITY!
- Weekly salary of $2,029.65 net.
- Punctuality and attendance bonus: $250 weekly.
- Adherence bonus: $475 weekly.
*After training
- AHT bonus: $100 weekly.
- CALL HANDLING bonus: $100 weekly.
- CALL TRANSFER bonus: $200 weekly.
- CALL QUALITY bonus: $200 weekly.
- CNMG bonus: $100 weekly.
Total weekly: $3,454.65 net tax-free INCLUDING BONUSES.
Total monthly: $14,805.65 net tax-free INCLUDING BONUSES.
Schedule:
- Monday to Sunday.
- 2:00 p.m. to 10:00 p.m.
You choose your DAY OFF (you may select your day off if you are among the top performers in metrics).
What do we offer?
- Weekly net salary paid via payroll card.
- Statutory benefits from day one.
- Enhanced benefits starting from the first month.
- Payroll advances.
- Payroll-based loans.
- Three additional paid days off beyond your vacation days for special occasions.
- Life insurance coverage of $110,000 MXN.
- Health plan.
- Support for birth and bereavement.
- Monthly awards and recognition.
What are the requirements?
- Minimum 6 months’ experience in customer service within a call center.
- Knowledge of technology and smart devices.
- Strong verbal communication skills.
- Flexible availability to work assigned shifts.
We are located at:
Alfonso Reyes 1805, Col. Obrerista, Monterrey; we are situated across from Cervecería Cuauhtémoc.
Job type: Full-time
Salary: $2,754.65 – $3,454.65 per week
Benefits:
* Free beverages
* Discounts and preferential pricing
* Company parking
* Free parking
* Employee referral program
* Life insurance
* Cafeteria service
* Additional vacation days or paid leave
Workplace: On-site employment

Av Alfonso Reyes 1847, Obrerista, 64470 Monterrey, N.L., Mexico
$MXN 2,754-3,454/month

Indeed
Soporte técnico y ATC (HO) - copia - copia
**Horario:** Lunes a viernes de 9:00 a. m. a 6:00 p. m., sábados de 9:00 a. m. a 1:00 p. m.
**Modalidad:** 100 % remota
**Responsabilidades principales:** Brindar asistencia técnica de primer nivel a clientes mediante teléfono, chat o correo electrónico, resolviendo dudas o problemas relacionados con productos o servicios tecnológicos. Escalar los casos complejos o no resueltos al siguiente nivel de soporte, asegurando una transición clara y completa. Registrar con precisión cada interacción en el sistema de atención, documentando detalles técnicos, soluciones aplicadas y seguimiento, si es necesario. Diagnosticar y solucionar fallas técnicas básicas, como problemas de conectividad, configuración de dispositivos, acceso a plataformas, funcionamiento de software, etc. Escuchar activamente a los clientes, comprendiendo sus necesidades, preocupaciones y emociones antes de ofrecer una solución. Brindar un trato amable, paciente y profesional, generando confianza y asegurando que el cliente se sienta valorado en todo momento.
Descripción
Más de 30 años de experiencia nos respaldan como un aliado estratégico en TI, brindando soluciones que impulsan el crecimiento de nuestros clientes. ¿Te apasiona la tecnología y brindar soporte a usuarios? ¡Únete a nuestro equipo!
Soporte técnico y ATC (HO)
Requisitos
Experiencia previa en atención a clientes (centro de llamadas) o soporte técnico (mínimo 6 meses, deseable). Capacidad para diagnosticar y resolver problemas. Escucha activa, paciencia y empatía al tratar con clientes. Resolución de problemas con enfoque centrado en el cliente. Capacidad para trabajar bajo presión y gestionar múltiples casos simultáneamente. Actitud positiva, disposición para aprender y mejora continua.
Beneficios
**Ofrecemos:**
Aguinaldo.
Seguro de vida.
Vales de despensa.
Cursos y capacitaciones gratuitas.
Descuentos y tarifas promocionales.
En OpenService cuidamos la protección de tus datos personales. La información proporcionada será utilizada únicamente para fines de reclutamiento y selección. Para más información, consulta nuestro Aviso de Privacidad disponible en la página oficial de OpenService, dentro de la sección “Aviso de Privacidad”.

Blvd. Carlos Salinas De Gortari 1537, Sin Nombre de Col 26, 66600 Cdad. Apodaca, N.L., Mexico

Indeed
Voucher Case Specialist (TEMPORARY – 2-Month Contract)
**Location:** Remote
**Job Type:** Temporary, Full\-Time (2\-Month Contract)
**Position Summary –** ***Temporary Role (2 Months)***
**Overview**
The Voucher Case Specialist I is responsible for managing and coordinating a high\-volume caseload (up to 125 concurrent cases) while ensuring compliance with state regulations and confidentiality standards. This role involves working closely with injured workers, training institutions, and claims stakeholders to facilitate approved retraining options. Sensitivity to confidential information and strict adherence to HIPAA and document security regulations are required.
**Key Responsibilities**
* Manage, maintain, and coordinate up to 125 active cases concurrently
* Apply state regulations to identify approved retraining options for injured workers
* Work directly with injured workers to select retraining programs
* Communicate with accredited schools and training centers regarding enrollment requirements
* Coordinate communication between injured workers and schools throughout the enrollment process
* Contact claims adjusters and applicant attorneys as needed
* Submit invoices to claims administrators for payment
* Plan and manage daily client interactions via phone and email
* Identify issues as they arise and develop appropriate resolutions
* Follow standardized processes to ensure accuracy and consistency
* Maintain strict confidentiality and protect sensitive information in compliance with HIPAA
* Collaborate with team members across all levels of the organization
* Promote professional and positive communication across departments
* Complete projects by setting objectives, timelines, and organizing information
* Comply with federal, state, and local legal requirements
* Maintain up\-to\-date job knowledge through ongoing learning and professional development
**Qualifications \& Requirements**
* High School Diploma or equivalent (required)
* 1–2 years of experience in a call center, collections, sales, or social work (preferred)
* Bilingual (Spanish and/or other languages) preferred
* Workers’ compensation experience preferred but not required
* Excellent written and verbal communication skills
* Strong time management and process adherence skills
* Ability to work independently and collaboratively within a team
* High ethical standards and attention to confidentiality
* Proficiency with computers, business phones, office software, and video conferencing tools
* Experience using Google Workspace (Docs, Sheets, Calendar, Gmail, etc.)
**Important Note – Temporary Assignment**
This is a **short\-term, 2\-month contract role** with **no guarantee of extension**. Candidates should apply **only if they are fully available for the entire contract period**.
Tipo de puesto: Tiempo completo, Por temporada
Duración del contrato: 2 meses
Sueldo: $25,000\.00 \- $27,000\.00 al mes
Lugar de trabajo: remoto híbrido en 64710, Balcones del Carmen, N. L.

Loma Chica 202, Loma Larga, 64710 Monterrey, N.L., Mexico
$MXN 25,000-27,000/year

Indeed
Administrative Assistant
***\*\* READ THE JOB INFORMATION CAREFULLY AND APPLY ONLY IF IT INTERESTS YOU\*\****
Important Contact Center is seeking: **A**dministrative Assistant to support tasks in the Payroll Department
***ACTIVITIES:***
* Keep documents and records up to date, ensuring all files are current.
* Assist with daily Finance Department operations, including filing, report generation, budget review, etc.
* Support payroll pre-processing.
* Address inquiries from active employees.
***MANDATORY REQUIREMENTS:***
* Attention to detail, organization, and discipline for record maintenance.
* Organized with ability to prioritize pending tasks to avoid workload accumulation.
* Experience using Excel, PowerPoint; Contpaqi preferred.
* Experience calculating payroll.
* Must be of legal age with complete documentation.
* One year of experience as Administrative Assistant.
* Accounting Technician, Business Administration Degree, or incomplete/complete Public Accountant degree.
***BASE SALARY:***
* Monthly base salary dependent on experience, ranging from $12,000 to $13,000 (determined during the second screening). Salary is split into two payments per month.
***WORK SCHEDULE:***
* Monday to Friday, 9:00 am \- 6:00 pm; **weekends** are 9:00 am \- 1:00 pm.
* Fixed rest days on **Sundays and Holidays**.
***WE OFFER:***
* Statutory benefits and employment contract **IMMEDIATELY** (starting Day 1).
* Accessible location.
* **Career growth** within this department and across all call center departments.
* Paid training with base salary.
* Academic **Scholarship** agreements and corporate **Discounts**.
* Excellent work environment.
***LOCATION:***
We are located at Francisco Zarco 569, Col. Centro, Monterrey. Directly across from La Purísima Plaza.
Job Type: Full-time, Indefinite-term position
Salary: $12,000.00 \- $13,000.00 per month
Benefits:
* Study support
* Option for indefinite-term contract
* Employee referral program
Application Question(s):
* Do you have experience as a Community Manager? For how long?
* Do you have knowledge of regulations governing paid social media advertising?
Workplace: On-site employment

Melchor Ocampo 125-97, Centro, 64000 Monterrey, N.L., Mexico
$MXN 12,000-13,000/year
Indeed
CUSTOMER SERVICE EXECUTIVES - CALL CENTER
**FUNCTIONS:**
\*Customer Service
\*Report Cancellation
\*Training Sessions
**REQUIREMENTS:**
\*Preferably not students
\*Gender: Indifferent
\*Flexible Schedule Availability
\*Proficiency in Office Software
Job Type: Full-time
Salary: $10,000.00 \- $12,500.00 per month
Benefits:
* Free Uniforms
Education:
* Completed High School (Desirable)
Work Location: On-site Employment

Virgilio Garza 680, Chepevera, 64030 Monterrey, N.L., Mexico
$MXN 10,000/month

Indeed
Junior Accountant for Call Center
Callcom contact center is seeking a general accountant
***FUNCTIONS:***
* Experience in tax filings and the Tax Inbox. Update the company’s financial records by analyzing balance sheets and general ledgers.
* Perform bank statement reconciliations by comparing transactions with the general ledger.
* Assist with daily Finance Department operations, including report preparation and generation, budget review, etc.
* Maintain accounting documents and records, ensuring all files are up to date.
***REQUIREMENTS:***
* Attention to detail, organization, and discipline
* Experience using Excel, PowerPoint, Contpaq, SUA IMSS, SAT **(Preferred)**
* Minimum 1 year of experience calculating payroll, accounts payable, and accounts receivable.
* Ability to complete tasks while maintaining all confidentiality requirements.
* Education: Accounting Technician, Intern Accountant, Incomplete or Completed Degree in Accounting.
* Must be of legal age and possess complete documentation (Valid Tax Status Certificate)
***COMPENSATION:***
\- Base monthly salary DEPENDING ON EXPERIENCE $22,000 $24,000; salary is split into two payments **BIWEEKLY**
***WORK SCHEDULE:***
\- 9:00 am \- 6:00 pm, Monday through Friday
\- 9:00 am \- 1:00 pm on Saturday
Rest on **SUNDAYS and holidays**
***LOCATION:***
*Av. Simón Bolívar #1420, Col. Mitras Center, Monterrey, N.L. Across from Hospital Metro Station*
Position type: Full-time
Salary: $22,000.00 \- $24,000.00 per month
Benefits:
* Discounts and preferential pricing
* Option for indefinite-term contract
* Referral program
* Restaurant vouchers
Application question(s):
* Do you have 1 year of experience as a Junior Accountant?
Workplace: On-site employment

Av. Simón Bolívar 1424, Mitras Centro, 64460 Monterrey, N.L., Mexico
$MXN 22,000-24,000/year

Indeed
Bilingual Call Center Agent
**We’re Hiring! –** **Customer Service Representative**
(Advanced English Required)
**Location:** Monterrey, Nuevo León (On\-site)
Do you enjoy helping others and speak fluent English? This could be the perfect opportunity for you!
At **Centris**, we’re a U.S.\-based customer contact center that specializes in bilingual (English \& Spanish) customer service and support. With offices in Monterrey, Aguascalientes, we’re growing fast — and we want you to grow with us!
*What You’ll Do:*
As a **Customer Service Representative**, you'll be the first point of contact for our clients. You’ll provide friendly, helpful support and ensure each customer has a great experience with us.
*What You’ll Need:*
* Previous experience in customer service (preferred call center or in\-person )
* English (B2–C2 level) – you’ll use it every day!
* Strong computer and typing skills
* Attention to detail and a positive attitude
*What We Offer:*
* **Competitive salary**
* **Weekly payments**
* **Law\-compliant benefits**
* **Performance bonuses**
* **2 days off**
* **Morning and afternoon shifts**
* **Opportunities for growth and development**
*Extra Perks:*
* Discounts with local schools and restaurants
* Free on\-site parking
* On\-site cafeteria
* Employee referral program (get rewarded for bringing great people!)
* Exclusive employee discounts
* Digital Medical Service (Nutritionist, Psychologist)
* Discounts with opticians
* Discounts and preferential prices on dental treatments and cleanings.
* And more...
*Work Schedule:*
* Full\-time (40 or 48 hours/week)
**Ready to Join Us?**
Become part of a growing company where your work matters.
At Centris, we value people, teamwork, and great service. We can’t wait to meet you!
Job Type: Full\-time
Pay: $15,000\.00 \- $18,000\.00 per month
Work Location: In person

MJG8+GR Monterrey, Nuevo Leon, Mexico
$MXN 15,000-18,000/year
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