Description
Job Summary:
Ensure timely and high-quality delivery of housing units by coordinating repair activities and warranty-related services to achieve customer satisfaction.
Key Highlights:
1. Excellent work environment
2. Professional development and growth
3. Training programs
**At Ruba, we don’t just build homes—we also build a better workplace for our employees, certified by GPTW as one of the 100 Best Companies to Work For in Mexico.**
**We invite you to join our team in Monterrey.**
**TECHNICAL SERVICE COORDINATOR**
Ensure housing units are delivered to customers on time, with quality and zero defects; supervise and coordinate actions between Construction and Customer Service (SC) departments to execute repair and warranty-related processes timely and properly, thereby achieving customer satisfaction.
**Requirements:**
* Architecture or Civil Engineering degree
* 4 years of experience in a similar position
* Experience supervising mass-housing construction
* Experience in customer service, after-sales support, and warranties
* Team leadership skills
* Proficiency in Microsoft Office and Enkontrol
* Customer-oriented attitude
* Problem-solving ability
* Results-driven mindset
* Strong communication and negotiation skills
**We Offer:**
* Competitive salary
* Benefits exceeding statutory requirements
* Excellent work environment
* Professional development and growth
* Training programs