Description
We are hiring! \| On-Site IT Technical Support Technician (Level 1 and Level 2)
Monterrey, Nuevo León.
* Immediate hiring
Are you passionate about technology, technical support, and user assistance?
Join a solid IT-sector company and advance your professional career by participating in on-site support projects, incident resolution, and computing infrastructure maintenance.
We are looking for talent with experience in:
✅ On-site technical support (Level 1 and Level 2)
✅ Diagnosis and repair of computer equipment
✅ Preventive and corrective maintenance
✅ Ticket handling and follow-up
✅ Support for Office suite and corporate software
✅ Warranty management and user assistance
Requirements:
✔ Technical degree, Technological High School Diploma, or TSU in Systems, Informatics, Computing, or related field
✔ Minimum 2 years of hands-on technical support experience
✔ Proficiency with tools such as ServiceNow, Remedy, or Service Desk
✔ Availability to travel within the area
✔ Excellent service attitude and customer focus
What we offer:
✨ Statutory benefits from day one
✨ Life insurance
✨ Travel and transportation allowances
✨ Additional days off
✨ Continuous training and HP certification
✨ Professional growth opportunities
✨ Excellent work environment
✨ Exclusive discount card
If you seek stability, growth, and continued development in the IT support field, this opportunity is for you.
Apply now and join our team!