If you are someone who genuinely enjoys helping others and feels comfortable being the trusted point of contact everyone turns to when something goes wrong, this position is for you. We are looking for a person who can solve problems thoughtfully and quickly, communicate clearly with both technical and non-technical stakeholders, and already uses artificial intelligence as a natural part of their workflow. **What you will do** * Handle support tickets and provide technical assistance to internal users (devices, access, accounts, licenses) * Manage users, permissions, and email accounts in Microsoft 365 / Azure AD * Administer devices via Intune and configure VPN and access settings * Create and maintain automations in Power Automate and n8n * Apply AI tools to make work faster and more efficient * Support infrastructure projects and deployments as needed **Requirements** * Currently enrolled in a Bachelor’s program in Systems Engineering, IT, Computer Science, or related field * Basic knowledge of Microsoft 365, Azure AD / Entra ID, and networking * 0–2 years of technical support experience (or strong eagerness to learn) * Preferred: n8n, Power Automate, basic scripting (Python/PowerShell), AI tools At Yuhu, we promote a discrimination-free hiring process. All individuals are welcome to apply. Employment type: Part-time Benefits: * Major medical expense insurance Application questions: * Have you used any artificial intelligence tools in your work or studies? If so, which ones and for what purpose? * Why are you interested in a technical support role where you’ll be in constant contact with internal users? * Have you created any automation, even if basic? * Please state your salary expectation * Can you attend the office located in San Pedro Garza García at least four days per week? Work location: On-site
Juan García
Indeed · HR
Juan García
Indeed · HR
