A leading company in technological platforms is seeking personnel for user support on government platforms, with experience in customer service. Work Location: León Area We are seeking a Kiosk Facilitator (Customer Support for Government Procedures). SKILLS: 1. Customer service and service-oriented mindset. (Minimum 6 months of verifiable and recent experience) – MANDATORY; letters of recommendation required. 2. Assertive and empathetic communication. 3. Proficient computer operation. (MANDATORY) 4. Completed high school education or incomplete university degree. 5. Availability to work rotating shifts (7:30 AM–2:00 PM and 1:45 PM–8:00 PM), Monday through Sunday, with one weekday off. 6. Employment stability. RESPONSIBILITIES: 1. Provide customer service and advisory support to users of the electronic government services kiosk for inquiries, procedures, payments, and services. 2. Identify and report major incidents or failures. 3. Maintain an incident logbook. 4. Keep the work area clean and organized. Base biweekly salary: $3,800 MXN Biweekly attendance bonus: $380 MXN Biweekly food vouchers: $678 MXN Monthly performance bonus: $900 MXN Statutory benefits Immediate hiring Please submit your CV. Job type: Full-time Salary: $9,500.00 – $10,926.00 MXN per month Benefits: * Free uniforms * Food vouchers Work location: On-site employment