Senior Windows Server Technical Support - Temporary

Description

Job Summary: We are seeking a Senior Support Engineer specialized in Windows Server for critical production environments, resolving complex, high-impact incidents. Key Highlights: 1. Advanced Windows Server and Active Directory administration. 2. Advanced high-impact troubleshooting. 3. L3/L4 support in cloud (Azure) and critical environments. We seek a **Senior Support Engineer** specialized in **Windows Server**, with experience in critical production environments and resolution of complex, high-impact incidents. **Important:** This position is for **L3/L4** level. It is not a help desk or basic support role. Job Focus * Advanced Windows Server administration * Active Directory (including hybrid environments with Azure) * Advanced troubleshooting (outages, critical errors, performance issues) * Management and support in cloud environments (Azure) Key Requirements * Proven experience in L3/L4 support * Participation in critical environments or large enterprises * Diagnosis and resolution of complex incidents * Solid knowledge of Microsoft infrastructure Plus / Certifications * AZ\-104 (Azure Administrator) * AZ\-800 / AZ\-801 (Windows Server Hybrid) * AZ\-305 (Solutions Architect) Desired Profile A senior professional with an analytical mindset, technical autonomy, and the ability to handle critical escalations. If you have real-world experience in advanced support and resolution of complex problems, apply through this channel. Salary: $40,000\.06 \- $50,000\.06 per month Application Question(s): * Which of the following certifications do you hold? Microsoft (AZ\-104, AZ\-800/801, AZ\-305\). Work Location: Remote/hybrid in Puebla, Pue.