Field Technical Support - Telecommunications

Description

Job Summary: Compusof México is seeking a Field Technical Support professional to diagnose failures, perform maintenance, and address customer incidents on-site. Key Highlights: 1. Experience in telecommunications, systems, or technical support 2. Ongoing training as a Field Engineer 3. 100% field work with on-site support at remote locations Compusof México We are looking for your talent as Field Technical Support in CDMX. Requirements: Technical degree in computer science, systems, or equivalent in a related field Experience as a field technical engineer in telecommunications, systems, technical support, or related areas (at least 6 months of experience) Knowledge: Maintenance and repair of computer equipment Laser printers Telephony and networking (basic) Structured cabling (desirable) Configuration of routers, switches, and network hubs Responsibilities: Diagnose faults reported by customers Replace components, track incidents, provide support, and close reports 100% FIELD Job Responsibilities: Timely resolution of incidents and/or technical fault requests from users, within the timeframes agreed upon with the customer. We Offer: Training as a Field Engineer Ongoing training Statutory benefits Per diems Meal voucher card Work Schedule: 100% on-site field work Support at remote locations outside the city of residence. -Requirements- Minimum Education: Upper secondary education – Technological High School 1 year of experience Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist, field, territory