Technical Support - MacStore Atlixco

Description

Job Summary: We are seeking Technical Support staff to provide personalized assistance and service follow-up for Apple products, while promoting additional offers in a professional growth environment. Key Highlights: 1. First- and second-level technical support for Apple users 2. Personalized customer service 3. Professional growth and continuous training Position: Technical Support - MacStore!! · At MacStore, we want you to join our outstanding team and launch your professional career! · Interviews are about to begin. You could start your professional journey with us on that day. Join our sales force at MacStore branches!! MacStore Moraleda MacStore. We are a leading company in the distribution of Apple products and services (APR. APPLE PREMIUM RESELLER), with over 30 years in the market and 76 branches across the entire Mexican Republic. The position is Technical Support, and responsibilities include: Providing first- and second-level technical support to Apple users. Delivering personalized customer service. Following up on completed services. Recommending additional services and promotions. Meeting performance metrics and indicators. We Offer: Gross monthly salary: $9,900.00 (salary increases and service commissions). Monthly food vouchers: $350.00 Punctuality bonus: $900.00 Statutory and above-statutory benefits: 100% IMSS contributions. Apple Certified Macintosh Technician certification. Direct employment contract with the company. 17-day Christmas bonus, increasing based on seniority. 12 vacation days. Vacation premium. Profit-sharing of up to 3 months. Life insurance and funeral expense assistance. Uniforms. Professional growth. Continuous training. Additional Benefits after 3 Months (Permanent Staff): Savings fund. Discounts from prestigious brands. Christmas bonus. Requirements: Education: Completed high school. Passion for technology and Apple products. Customer service orientation. Willingness to travel. Interest in sales. Strong verbal communication skills. Availability of time. Work schedule: Monday through Sunday, rotating shifts from 11:00 a.m. to 8:00 p.m. or 12:00 p.m. to 9:00 p.m. (rotating weekly rest days).-Requirements- Minimum education: Upper secondary education - General High School years of experience Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist