




Position Summary: Responsible for promptly entering product inbound and outbound movements into the WMS system and maintaining communication with customers to schedule and notify them of incidents. Key Highlights: 1. Document management and WMS system experience 2. Proactive communication with customers for operations and tracking 3. Collaboration in training and mentoring colleagues FRIALSA, a 100% Mexican company with 42 years in the market, specializes in warehousing and distribution logistics and is recognized across the industry for ensuring efficient operations. We invite you to join our outstanding team as: CUSTOMER SERVICE EXECUTIVE Objective: Promptly enter all inbound and outbound product movements occurring in the warehouse into the WMS system. Responsibilities: * Document and record in the WMS system all warehouse merchandise receipts, shipments, and relocations. * Prepare and print necessary reports for warehouse operations. * Maintain communication with customers to schedule cargo loading and unloading, as well as to notify them of any incidents or anomalies arising during operations related to their products. * Identify and report to the immediate supervisor or management any non-compliance with FRIALSA’s operational procedures and standards. * Identify and report to the immediate supervisor or management any deviations from proper inventory control practices. * Collaborate in training and mentoring fellow employees. Requirements: * Technical degree in industrial relations, business administration, logistics and transportation, or related field. * Minimum 1 year of experience performing duties of this position. * Minimum 6 months of experience using inventory management systems and delivering customer service. SCHEDULE: Rotating 8-hour shifts every 15 days 7:00 AM to 3:00 PM 3:00 PM to 10:30 PM 10:30 PM to 7:00 AM Required Knowledge: * Microsoft Office Suite * WMS System Additional Benefits and Perks: * Benefits exceeding statutory requirements * Savings fund * 9% savings fund contribution * Life insurance * Monthly vouchers * Profit-sharing * 26-day Christmas bonus - Punctuality and attendance bonuses - Employee transportation (established route) Work Location: Querétaro Parks, adjacent to Piq road en route to La Estacada If you are interested, please apply through this channel. JOIN OUR TEAM — WE LOOK FORWARD TO WELCOMING YOU!


