CUSTOMER SUPPORT ASSISTANT

Description

Position Summary: We are seeking a Technical Customer Support Assistant with a passion for sales to resolve inquiries, serve VIP clients, and manage orders and quotations. Key Highlights: 1. VIP corporate client service and follow-up 2. Order management, logistics, and incident resolution 3. Social media platform and digital marketing management IMPORTANT: The company is seeking a Technical Customer Support Assistant. Professional appearance and positive attitude. Resolving inquiries and clarifications via phone or email. Knowledge of marketplaces. Passion for sales. * Proficiency in social media platforms: Mercado Libre, TikTok Shop. * Digital marketing. * **VIP corporate client service and follow-up** * Simultaneous management of multiple users, requests, and transactions * **Purchase order tracking with warehouse, logistics, and procurement teams** * **Order monitoring and delivery status tracking** * After-sales service and incident resolution * **Quotation tracking and preparation** * **ERP system operation: registration and control of transactions** * Achievement of service metrics (KPIs) Ages 18–30 Residence near Iztacalco Reference point: near GNP. We offer: Statutory benefits Net salary: $11,000 Monday to Saturday, 9 AM–6 PM SEND YOUR CV TO 5539738197 TO BE CONSIDERED Employment type: Full-time Salary: Up to $13,501.05 per month Work location: On-site employment