Technical Service Supervisor

Description

Job Summary: Supervise the delivery of housing units with quality and zero defects, coordinating repairs and warranty services to ensure customer satisfaction. Key Highlights: 1. Excellent work environment 2. Professional development and growth 3. Training programs At Ruba, we don’t just build homes—we also build a better workplace for our employees, certified by GPTW as one of the 100 Best Companies to Work For in Mexico. We invite you to join our team in Monterrey. TECHNICAL SERVICE SUPERVISOR Ensure that housing units are delivered to customers on time, with quality and zero defects; supervise and coordinate actions between Construction and Customer Service (SC) departments to execute repair and warranty service processes promptly and effectively, achieving customer satisfaction. Requirements: Architecture or Civil Engineering degree 4 years of experience in a similar position Experience supervising mass-housing construction projects Experience in customer service, after-sales support, and warranty management Proficiency in Microsoft Office and Enkontrol Customer-oriented attitude Professional appearance Results-driven Strong communication skills Proactive We Offer: Competitive salary Benefits exceeding statutory requirements Excellent work environment Professional development and growth Training programs. -Requirements- Minimum education: Higher education – Bachelor's degree 2 years of experience Knowledge areas: Leadership, Quality, Customer Service Keywords: resident, supervisor, manager, assistant manager, responsible person, coordinator, manager, captain, care