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Founded in 2015, we’ve become the world’s largest D2C sleep brand, available in over 35 countries with more than 25 stores across Europe. Recommended by leading consumer associations in EMEA, APAC, and the Americas, we develop the best sleep comfort products that empower our customers to awaken their best every day.\nAt Emma, we are a community of smart, driven people, united by a strong culture of collaboration, teamwork, and knowledge sharing. We think big, take ownership, and are empowered to drive meaningful impact. Through hands\\-on experience, mentorship, and continuous learning, we drive our own growth and learning. With Emmies from over 60 nationalities and offices across multiple regions, our diverse perspectives enrich our workplace culture. **Ready to shape the future of sleep with us? Let’s make it happen!**\n### **What you'll do:**\n\n* Create and maintain the full employee journey for Mexico employees, ensuring smooth, compliant processes for contracts, onboarding, changes to employment, leave management, and offboarding.\n* Support People Operations for Americas, ensuring legal accuracy, documentation consistency, and strong governance.\n* Prepare and validate payroll inputs (schedules, changes, overtime, allowances, absences, sick leave, holidays, food vouchers, medical insurance), ensuring accuracy and alignment with country\\-specific laws and internal controls.\n* Partner with managers and HRBPs to support day\\-to\\-day People Operations topics such as documentation, scheduling rules, employee relations basics, and labor\\-law compliance.\n* Manage guidelines and administration of benefits programs, including mobility benefits, travel rules, and per\\-diems, ensuring clear eligibility criteria, documentation standards, and cost control.\n* Maintain HRIS accuracy (Personio) by managing employee records, workflows, permissions, and ensuring correct system integrations with Payroll and IT.\n* Use JIRA to manage operational workflows, ticketing, process requests, and continuous\\-improvement tracking.\n* Create, update, and scale SOPs, workflows, and operational documentation to ensure consistent high\\-quality delivery across all markets.\n* Manage global mobility topics such as visas, travel expenses, medical insurance, etc.\n\n### **Who we're looking for:**\n\n* You have a degree in human resources, business administration, psychology, or a similar field.\n* You bring around 3 years of experience in People Operations or HR administration, ideally in an international or fast\\-growing company.\n* You understand the full employee lifecycle and feel comfortable handling contracts, onboarding, changes, leave management, and offboarding.\n* You have experience preparing payroll inputs and working closely with payroll or finance teams.\n* You are familiar with HRIS systems (preferably Personio) and enjoy keeping employee data organized and accurate.\n* You work in a structured, detail\\-oriented way and make sure processes are consistent and compliant.\n* You like improving workflows, creating clear documentation, and helping teams work more efficiently.\n* You are comfortable using tools like JIRA or other ticketing systems to manage daily requests.\n* You communicate clearly, act proactively, and enjoy collaborating with managers, HRBPs, and colleagues across markets.\n* You have strong English skills and enjoy working in a supportive, team\\-oriented environment.\n\n### **What we offer:**\n\n* A combination of personal and company growth to accelerate your career and help you reach your goals.\n* The chance to work on exciting and challenging projects either independently or as part of a dedicated, international team.\n* Wellbeing activities\n* Hybrid home office policy\n* Flexible schedules\n* Pet\\-friendly office\n* Monthly salary \\+ pantry \\& restaurant vouchers\n* Benefits higher than the law\n\n**Become an Emmie** \n\nEmma is transforming the world of sleep \\- **and we want the highest\\-performing people to help us pull it off.** We want you. But only if you're willing to go all in. Only if you're willing to question, disrupt, innovate, and create from the ground up. \n\n \n\nWe proudly celebrate diversity. We are an equal\\-opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age. \n\nOur aim is to get back to you in a couple of days, however, we are currently receiving a large number of applications and this might lead to a delay in the process. 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We are passionate about empowering every employee to reach their full potential and contribute their unique perspectives to our collaborative environment. We are an equal opportunity employer and firmly believe that a diverse and inclusive workforce drives innovation and leads to better solutions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other personal characteristics that make them who they are.\n\n\nJellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. 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If you want to join our collaborative team, we invite you to apply today with your resume in English.***\n\n **Additional Information**\n\n\nJoin Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.\n\n\nSavings fund: You'll save 5% of your monthly income and Jellyfish will contribute the same amount you save to your savings fund.\n\n\nGrowth, Your Way: You'll have access to Jellyfish Learn.\n\n\nHealth Insurance: We provide a private health insurance policy that includes visual and dental plan coverage.\n\n*Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. 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P.º de la Reforma 36, Juárez, Cuauhtémoc, 06600 Juárez, CDMX, Mexico","infoId":"6499664598489812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Auxiliary Driver","content":"We are looking for an **Auxiliary Driver**\n\n**Requirements:**\n\n* Valid driver's license.\n* Minimum driving experience (preferred).\n* Responsible, punctual, and **proactive** person.\n* Positive attitude towards teamwork.\n\n**We offer:**\n\n* Monthly salary of **$9,500.00**.\n* Statutory benefits.\n* Job stability.\n\n**Working hours:**\n\n* Monday to Friday, from **9:00 a.m. to 6:00 p.m.**\n* Saturday, from **9:00 a.m. to 2:00 p.m.**\n\n**You can contact us at 5521829720 for more information** \n\nJob type: Full-time, Indefinite term\n\nSalary: $9,000.00 \\- $10,000.00 per month\n\nBenefits:\n\n* Option for an indefinite-term contract\n* Additional vacation days or paid leave\n\nWorkplace: On-site employment","price":"$MXN 9,500/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767786296755","seoName":"assistant-driver","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-san-mateo-atenco/cate-couriers-drivers-postal/assistant-driver-6499664598489812/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"d3ce6f0a-89ab-4a81-93bb-eaef141bdcb3","sid":"ca2a2f30-1fa9-4f93-a69b-de408c45d1f9"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Juárez,Ciudad de México","unit":null}]},"addDate":1767786296755,"categoryName":"Couriers · Drivers & Postal Services","postCode":null,"secondCateCode":"mfg-transport-logistics","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1282,1381","location":"Polanco, Polanco, Polanco V Secc, Miguel Hidalgo, 11560 Ciudad de México, CDMX, Mexico","infoId":"6499664543347412","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Director - Rooms - B","content":"**Additional Information** \n\n**Job Number**26206993 \n\n**Job Category**Rooms \\& Guest Services Operations \n\n**Location**W Mexico City, Campos Eliseos 252, Mexico City, Edomex, Mexico, 11560 \n\n**Schedule**Full Time \n\n**Located Remotely?**N \n\n**Position Type** Management \n\n**JOB SUMMARY**\n\n \n\n\n\nFunctions as the strategic business leader of the property's Rooms department. Responsible for planning, developing, implementing and evaluating the quality of property’s rooms. Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property\\-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment to the owner and company.\n\n \n\n\n\n**CANDIDATE PROFILE**\n\n \n\n\n\n**Education and Experience**\n\n\n* 2\\-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.\n\n\nOR\n\n\n* 4\\-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.\n\n \n\n\n\n**CORE WORK ACTIVITIES**\n\n \n\n\n\n**Leading Rooms Team**\n\n\n* Champions the brand’s service vision for product and service delivery.\n\n\n* Communicates a clear and consistent message regarding departmental goals to produce desired results.\n\n\n* Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.\n\n\n* Monitors and promotes room rates, specials, and promotions at the residence.\n\n \n\n\n\n**Managing Profitability**\n\n\n* Analyzes service issues and identifies trends.\n\n\n* Works with Rooms team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.\n\n\n* Reviews and audits expenses.\n\n \n\n\n\n**Managing Revenue Goals**\n\n\n* Monitors Rooms operations sales performance against budget.\n\n\n* Reviews reports and financial statements to determine Rooms operations performance against budget.\n\n\n* Coaches and supports operations team to effectively manage occupancy and rate, wages and controllable expenses.\n\n\n* Compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.\n\n \n\n\n\n**Ensuring and Providing Exceptional Customer Service**\n\n\n* Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.\n\n\n* Delivers excellent customer service throughout the customer experience and encourages the same from other employees.\n\n\n* Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.\n\n\n* Coordinates and communicates event details both verbally and in writing to the customer and property operations.\n\n\n* Creates an atmosphere in all Rooms areas that meets or exceeds guest expectations.\n\n\n* Responds to and handles guest problems and complaints.\n\n\n* Uses personal judgment and expertise to enhance the customer experience.\n\n\n* Stays available to solve problems and/or suggest alternatives to previous arrangements.\n\n\n* Interacts with guests to obtain feedback on product quality and service levels.\n\n\n* Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.\n\n\n* Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.\n\n\n* Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.\n\n\n* Ensures that employees understand expectations and parameters for Room duties.\n\n\n* Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.\n\n \n\n\n\n**Managing and Conducting Human Resources Activities**\n\n\n* Interviews and hires employees.\n\n\n* Ensures employees are treated fairly and equitably.\n\n\n* Ensures that regular, ongoing communication is happening in Rooms (e.g., pre\\-shift briefings, staff meetings).\n\n\n* Fosters employee commitment to providing excellent service, participates in daily stand\\-up meetings and models desired service behaviors in all interactions with guests and employees.\n\n\n* Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.\n\n\n* Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.\n\n\n* Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.\n\n\n* Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.\n\n\n* Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.\n\n\n* Champions change, ensures brand and regional business initiatives are implemented and communicates follow\\-up actions to team as necessary.\n\n\n* Identifies talents of direct reports and their teams, and assists with their growth and development plans.\n \n\n*At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.*\n\n\nW Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned\\-in, up\\-for\\-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767786292448","seoName":"director-rooms-b","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-san-mateo-atenco/cate-couriers-drivers-postal/director-rooms-b-6499664543347412/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"d3258ce1-042c-4168-bedc-4e037b6c196c","sid":"ca2a2f30-1fa9-4f93-a69b-de408c45d1f9"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1767786292448,"categoryName":"Couriers · Drivers & Postal Services","postCode":null,"secondCateCode":"mfg-transport-logistics","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1282,1381","location":"Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico","infoId":"6499664541657812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior Specialist, Customer Response","content":"At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive\n\n\n\nCustomer Response is a specialized, centralized, and cross\\-functional team that collaborates with Product, Engineering, Safety \\+ Customer Cares (SCC), and Operations to eliminate customer pain through the identification, investigation, and escalation of bugs and flawed user experiences. As a Customer Response Analyst, you own the comprehensive Product \\+ Engineering Incident Response when Lyft customers are impacted. The ideal candidate is comfortable operating in an ambiguous environment where high impact decisions are made independently and rapidly. You describe yourself as highly technically minded, customer\\-centric, exceptionally driven, and action oriented. If you're highly analytical, resourceful, can communicate complex ideas with ease, a creative solution finder, and adept in making high impact decisions independently, then we'd like to talk to you.\n\n\n**Responsibilities:**\n---------------------\n\n\n* Manage the end\\-to\\-end Product and Engineering business response to large scale flawed user experiences\n* Create and maintain real\\-time monitoring on internal and external incidents\n* Analyze data from internal and external incidents\n* On call for business response and monitoring after business hours\n* Create, present and own the outcomes from incident response postmortems\n* Partner and develop strong relationships with cross\\-functional teams across Product, Engineering, SCC and Operations\n* Develop strong hypotheses, independently solve problems, and uncover customer pain points\n* Own the continual development and maintenance of all playbooks relating to the identification of and business response to all incidents\n* Investigate, validate and escalate bugs using your deep technical knowledge\n* Contribute your ideas on how we can continuously improve our systems and processes\n* Create an exceptional, personalized service experience for Lyft users on a large scale\n* Provide friendly and timely support to Lyft drivers and passengers impacted by incidents\n\n**Experience:**\n---------------\n\n\n* Commitment to excellence \\& strong focus on customer experience\n* 2\\+ years experience in iOS and Android technical support\n* 2\\+ years experience in internal and external customer support\n* Intermediate knowledge of SQL is a plus\n* 2\\+ years Experience with JIRA, support ticketing systems, and agile development processes\n* Exude a high\\-level of discernment and discretion in an ambiguous and fast\\-paced environment\n* Prioritization of bugs with cross\\-functional business teams\n* Genuinely excited and enthusiastic about learning and pushing technical limits / finding new solutions to old problems\n* Ability to influence\n* Self\\-motivated and driven with a knack for problem\\-solving\n* Strong analytical skills and technology experience strongly preferred\n* Aptitude for acquiring skills in technical knowledge and eagerness to learn\n* Strong familiarity with iOS and Android operating systems; comprehensive understanding of how mobile applications function\n* Strong cross\\-functional skills with good interpersonal effectiveness and ability to get things done through both formal and informal means\n* Strong oral and written communication skills; extremely attentive to detail\n* Ability to thrive in a fast\\-paced environment and comfortable with change, uncertainty and charting new territory\n\n\nLyft highly values having employees working in\\-office to foster a collaborative work environment and company culture. This role will be in\\-office on a hybrid schedule following the establishment of a Lyft office in Mexico City — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. \\#Hybrid \n\n \n\nPlease submit your resume in English.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767786292316","seoName":"senior-specialist-customer-response","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-san-mateo-atenco/cate-couriers-drivers-postal/senior-specialist-customer-response-6499664541657812/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"9c16b3fc-e07b-4147-b6f1-d99583017f23","sid":"ca2a2f30-1fa9-4f93-a69b-de408c45d1f9"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1767786292316,"categoryName":"Couriers · Drivers & Postal Services","postCode":null,"secondCateCode":"mfg-transport-logistics","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1282,1381","location":"Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico","infoId":"6499664540096112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Tickets and Tolls Processing Coordinator","content":"*This is a remote position*\n\n\n\nDriveWhip is a mobility provider in the Washington, DC area, with offices in multiple cities, including Atlanta, that Leases/Rents vehicles to Uber, Lyft and other On\\-Demand or Rideshare drivers. As a ground floor member of an exciting new company all associates will be tasked with a variety of responsibilities. An appreciation for the pros and cons of start up culture is a must.\n\n\n\nOur goal is to deliver superior customer service, respect, expertise and responsiveness to our customers. As stewards of our company, you will be responsible for awarding every customer with a positive rental experience.\n\n\n### **About the Role**\n\n\n\nThis role is generally responsible for processing and collecting on invoices related to tolls, parking citations, and traffic violations using the tools \\& systems we have available. The person in this role should be familiar with Whip policies and procedures as it relates to these invoices and should have excellent communication skills, both with customers and with other members of the Whip team. Attention to detail and organizational skills will be crucial for success in this position, as it is a brand new role.\n\n\n### **Key Responsibilities**\n\n\n* Toll invoice generation\n* Toll invoice collection\n* Toll dispute processing\n* EZ Pass issue escalations\n* Violation invoice generation\n* Violation invoice collection\n* Manual outreach to customers to recover invoice payments by means of sms and calling\n* Excessive Violation Policy enforcement, which includes sending manual warnings to customers at risk of membership termination\n* Weekly Check In's with Katie\n* Direct communication with the Title and Billing departments about tag risks\n* Escalating issues with any of these tools in a timely manner\n\n### **Qualifications**\n\n\n* Strong communication skills, with confidence conducting recorded statements.\n* Ability to analyze basic claim facts and make clear liability determinations on straightforward losses.\n* Highly organized and able to manage multiple tasks in a fast\\-moving environment.\n* Strong attention to detail, with excellent documentation skills.\n* Comfortable working remotely and independently with accountability.\n\nReliable internet connection and a quiet workspace suitable for recorded calls. \n* \n\n### **What We're Looking For**\n\n\n* Someone who is fast, accurate, and dependable with documentation.\n* Someone who can follow established workflows and knows when to escalate.\n* A team player who thrives in a high\\-volume support role.\n \n\n\n**Salary:** $10 \\- 13 USD per hour; depending on experience.\n\n\n### **Why Join Us**\n\n\n* 100% remote opportunity in MEX.\n* Opportunity to grow into more advanced claims roles.\n* Supportive training and clear workflows.\n* Competitive compensation aligned with local market rates.\n* Work that plays a crucial part in customer experience and operational success.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767786292195","seoName":"Tickets+and+Tolls+Processing+Coordinator","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-san-mateo-atenco/cate-couriers-drivers-postal/tickets%2Band%2Btolls%2Bprocessing%2Bcoordinator-6499664540096112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"f0f0df35-b09d-4ba6-902a-d5724e24ef7a","sid":"ca2a2f30-1fa9-4f93-a69b-de408c45d1f9"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1767786292195,"categoryName":"Couriers · Drivers & Postal Services","postCode":null,"secondCateCode":"mfg-transport-logistics","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1282,1381","location":"Río Pánuco 121, Cuauhtémoc, 06500 Ciudad de México, CDMX, Mexico","infoId":"6499664538432212","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"AML - KYC Risk Ops Supervisor","content":"Company Overview:\n\nDiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app\\-based services across markets including Asia\\-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra\\-city freight, and financial services. \n\nDiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. \n\nFor more information, please visit: www.didiglobal.com/news\n\\#LI\\-Hybrid\nTeam Overview:\n\nThe AML\\-KYC Compliance Operations Supervisor is a key leader responsible for overseeing the team leaders and ensuring operational excellence across the entire department. This role focuses on managing team performance, optimizing workflows, handling complex escalations, and collaborating with other departments to mitigate risk. The ideal candidate is a proven leader with a strategic mindset and a strong grasp of compliance operations.\n\n \n\n\nRole Responsibilities:\n* Management \\& Leadership: Directly supervise, coach, and guide KYC Team Leaders to ensure their teams meet performance and quality objectives.\n* Operational Management: Closely monitor key performance indicators (KPIs) and quality metrics for all teams. Lead scheduling and resource allocation to guarantee complete and efficient operational coverage.\n* Handling Escalations: Serve as the point of escalation for high\\-risk cases that cannot be resolved at the Team Leader level, ensuring timely and policy\\-compliant resolutions.\n* Interdepartmental Collaboration: Act as the primary liaison with teams such as Compliance, Risk Policy, Legal, and Quality Assurance to align processes, resolve complex issues, and maintain operational consistency.\n* Process Improvement: Analyze performance data to identify inefficiencies and lead continuous improvement initiatives, optimizing workflows and tools.\n* Talent Development: Participate in performance reviews, professional development, and talent management for Team Leaders, ensuring strong leadership within the operation.\n\n \n\n\nRole Qualifications:\n* Bachelor's degree in Criminology, Finance, Economics, Mathematics, or a similar field.\n* 5\\+ years of experience in a leadership role within a KYC, AML, or compliance operation, with at least 2 years of direct experience managing other leaders or supervisors.\n* Strong knowledge of Mexican regulations (SOFIPO) and practical experience managing compliance teams.\n* Excellent communication, negotiation, and conflict resolution skills.\n* Demonstrated ability to analyze data, make strategic decisions, and manage multiple priorities in a high\\-pressure environment.\n* Ability to inspire and motivate other leaders, fostering a high\\-performance environment.\n\n \n\n\nEEO Statement: \n\n* We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.\n* We are data\\-driven – We are strong believers in making informed decisions, that’s why we are data\\-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.\n* We believe in Win\\-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.\n* We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.\n* We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.\n* We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.\n\n**We are committed to building inclusive and diverse teams.** \n\nAt DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer. \n\nEmployment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. 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Couriers · Drivers & Postal Services in San Mateo Atenco
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Couriers · Drivers & Postal Services
San Mateo Atenco
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Unit
Location:San Mateo Atenco
Category:Couriers · Drivers & Postal Services
Delivery Assistant64895617028738120
Grupo Textil 2000
Delivery Assistant
Full job description Immediate hiring as a "Delivery Assistant" Requirements: Education: Secondary school Availability for full-time schedule from Monday to Friday and half-day on Saturday No prior experience required Ages 18 to 45 We offer: Job stability Salary Punctuality bonus Grocery vouchers Statutory benefits (from day one) Uniforms Training Responsibilities: Loading, unloading, and arranging merchandise Delivering merchandise Work location: San Bartolo Tenayuca neighborhood, 5 minutes from MB Tenayuca. Position type: Full-time Salary: $8,364.00 - $10,494.00 per month Benefits: Free uniforms Grocery vouchers Education: Completed secondary school (Mandatory) Work location: On-site employment
Tlalnepantla de Baz
$MXN 8,000-11,000/month
DRIVER64863427235585121
Sigma Alimentos
DRIVER
Full job description TRANSPORTES LOCK S.A. DE C.V., A MEXICAN COMPANY LEADING IN CASH-IN-TRANSIT SERVICES, IS SEEKING: DRIVER (FLEXIBLE SCHEDULE REQUIRED) DUE TO EXPANSION. What do you need to work with us? Completed secondary education (CERTIFICATE required). Valid and original documentation. Military service discharge card. Experience driving vehicles of 3.5 tons (employment verification documents required). State-issued “E” class driver’s license. (NO FORMER POLICE OFFICERS AND/OR FORMER CASH-IN-TRANSIT DRIVERS). FORMER MILITARY PERSONNEL ONLY WITH VOLUNTARY DISCHARGE. Upon joining us, you will receive: Base salary of 10,000 MONTHLY GROSS + TRAINING BONUS + BONUS FOR DELIVERIES AT DESIGNATED LOCATIONS. Statutory benefits (effective from Day 1). Life insurance. PAID TRAINING. FREE UNIFORMS. Short-term career advancement opportunities. Responsibilities: Operator of armored vehicle; delivery and collection of valuables. Direct interaction with clients. ATM replenishment. Basic computer skills. Work location: 10 minutes from Coyuya Metro Station (Line 8).
Iztacalco
$MXN 10,000/month
Foreign Van Operator64850761290497122
GrupoViso
Foreign Van Operator
Full Job Description The opportunity you've been looking for! We are seeking your talent, passion for driving, and willingness to grow with us. Requirements: Completed secondary education Knowledge of nationwide highway driving (MANDATORY); a driving test will be administered Age: 25 years or older Federal Class B Driver's License (MANDATORY) Letters of employment recommendation (MANDATORY) Verifiable employment stability Flexible schedule availability Responsibilities: Route tracking (nationwide) Pickups Handling of transport manifests Nationwide transportation of products Delivery of our products by volume We offer: Weekly mileage-based pay Statutory benefits (IMSS, profit-sharing, vacation bonus, year-end bonus) 100% IMSS registration from the first day of employment Funeral expense assistance Employee discounts on company products Uniforms Discounts at commercial chains (cinemas, supermarkets, gyms, etc.) Interested candidates should visit our facilities between 9:00 AM and 2:00 PM.
Gustavo A. Madero
$MXN 11,000-18,000/month
Medicine Delivery Drivers64849779747202123
Grupo Nichos
Medicine Delivery Drivers
Full job description PHARMACEUTICAL CHAIN IS SEEKING MEDICINE DELIVERY DRIVERS ON MOTORCYCLES. JOIN OUR CHAIN AND START THIS NEW PROJECT. Delivery of medicines or perfumery, confectionery, health, and beauty products to customers’ homes. Motorcycle and helmet provided by the company. 100% of tips retained by the driver. Flexible working hours: choose either 9 a.m. to 3 p.m. or 3 p.m. to 9 p.m., Monday through Sunday; rotating weekly rest days. Biweekly salary payment via payroll. Statutory benefits effective from day one. 100% social security contributions. Preferred work zones: Tlalnepantla, Azcapotzalco, Cuautitlan, Tultitlan, Miguel Hidalgo, and Naucalpan.
Miguel Hidalgo
$MXN 8,000-9,000/month
Executive Driver64842386568195124
Grupo Nichos
Executive Driver
Full job description Grupo Nichos, a provider of specialized services to the pharmaceutical industry, is seeking: Executive Driver Job Requirements Minimum education: High school diploma. Prior experience as an executive driver. Valid driver's license. Own motorcycle and/or automobile. Certificate of no criminal record. Advanced defensive driving knowledge. Advanced offensive driving knowledge. Advanced knowledge of Mexico City and its metropolitan area. Willingness and availability to travel. Job Responsibilities Safely and efficiently transport executives. Maintain the vehicle in optimal condition regarding cleanliness and functionality. Coordinate routes and schedules according to the Director’s needs. Provide high-quality service and personalized attention to passengers. Comply with traffic regulations and road safety standards at all times. Willingness and availability to travel. Additional Benefits and Perks Monday to Friday – Flexible working hours. Occasional weekend travel assignments. Food vouchers: $500.00 MXN. Life insurance.
Álvaro Obregón
$MXN 10,000-14,000/month
Delivery Driver64842140999939125
BACHER ZOPPI
Delivery Driver
A prestigious laboratory is seeking a Delivery Driver Responsibilities - Delivery of goods - Safe loading and unloading of products - Recording deliveries and reporting any incidents - Maintaining the vehicle in optimal condition Requirements - Local routes - Use of GPS - Ability to drive vehicles weighing 1.5 to 5.5 tons Willingness to travel Valid driver’s license required We offer - Base salary + statutory benefits Desired education level: Basic Desired experience level: Intermediate
Tlalpan
Motorcycle Courier64995952754177126
Indeed
Motorcycle Courier
**Tiba IT is looking for a Motorcycle Courier in Atlamaya - Álvaro Obregón, Mexico City** ---------------------------------------------------------------------------------------- We are seeking a Delivery Rider with experience riding motorcycles, whose mission is to deliver documentation along a predetermined route. Requirements: * Completed high school education * Valid driver's license * Experience riding motorcycles We offer: Salary: $8,400 MXN net per month + statutory benefits from day one (IMSS, vacation days, vacation bonus) Career growth opportunities Motorcycle provided by the company Work location: Blvd. Adolfo López Mateos 2349, Atlamaya, Álvaro Obregón, 01760 Mexico City, CDMX Working hours: Monday to Friday, 9:00 AM to 6:00 PM; Saturdays, 10:00 AM to 1:00 PM **Desired education level:** Higher education – degree holder **Desired experience level:** Mid-level **Departmental function:** Logistics / Transportation **Industry:** Recruitment and Personnel Selection **Skills:** * courier * Motorcycle riding *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=695d958d3400003100821e08&source=indeed*
Anillo Perif. Blvd. Adolfo López Mateos 2349, Atlamaya, Álvaro Obregón, 01760 Ciudad de México, CDMX, Mexico
$MXN 8,400/month
DELIVERY RIDER WITH OWN MOTORCYCLE64996648020097127
Indeed
DELIVERY RIDER WITH OWN MOTORCYCLE
**ELE Solutions, a leading company in its field.** **We are seeking: Motorcycle delivery rider (with own motorcycle) for spare parts delivery in the following areas:** * **Calz. de Tlalpan, La Joya.** **We offer:** * Weekly salary * Welcome bonus * Retention bonus * Work schedule: Monday to Saturday. * Statutory benefits. **Requirements:** **Copies of the following documents:** * Birth certificate * CURP * RFC (CIG, salary and wages regime) * NSS * Proof of address * Academic transcript (minimum secondary education) * Bank account number and CLABE interbank code * Valid driver’s license * Vehicle registration card * Standard motorcycle (125–250 cc) If you are interested in this position and meet the requirements, please apply via WhatsApp **5513789198 with Attorney Ada López** Job type: Full-time, indefinite term Salary: $3,700.00 per week Benefits: * Life insurance * Free uniforms Workplace: On-site employment
Magisterio Nacional 161, Tlalpan Centro II, Tlalpan, 14000 Ciudad de México, CDMX, Mexico
$MXN 3,700/month
Advanced Software Engr64996647855489128
Indeed
Advanced Software Engr
You will be joining one of our most strategic initiatives to build a cloud\-based software\-as\-a\-service unified security solution supporting access control, video, and monitoring capabilities. As a core member of the engineering team, you will focus on the design and delivery of high\-performance video streaming components within a continuous delivery environment. The Advanced Software Engineer will drive the implementation of complex video features, participate in architectural design sessions, and ensure the scalability and reliability of the overall system solution. This position produces significant results through technical leadership, code quality ownership, and the building of strong coaching/mentoring peer relationships. The ideal candidate will demonstrate strong functional programming skills and a deep understanding of modern web and video technologies. \#LI\-Hybrid * Develop robust multi\-tenant architectures for seamless video monitoring and playback * Integrate and optimize HLS and WebRTC video streams into React\-based user interfaces * Work within a full stack cross\-functional delivery team to deliver incremental customer\-facing video features * Optimize application performance and client\-side video rendering for low\-latency user experiences * Leverage persona\-based development to ensure our monitoring products meet customers’ needs * Participate in peer review to both share and receive feedback * Designing, developing, testing, and demoing as needed within a delivery team **QUALIFICATIONS:** * A minimum of five (5\) years of experience developing modern web applications and/or cloud services * Advanced knowledge of the JavaScript language and functional programming * Modern JavaScript frameworks and tools such as Nodejs, React, and Webpack * Extensive experience building on RESTful web services * Ability to organize large\-scale codebases using common JavaScript patterns * Excellent troubleshooting and problem\-solving skills * Desire to learn new programming languages and technologies as requirements evolve **DESIRED QUALIFICATIONS:** * Experience with web video player libraries or using HLS or WebRTC video streaming * Knowledge of video transmission protocols and media container formats * A strong portfolio or GitHub profile showcasing web development or video engineering experience * Experience with cloud platforms (Azure, AWS, GCP) and serverless architecture * Familiarity with continuous integration practices, unit testing, and automated integration testing * Knowledge of distributed systems, network security, automation tools, and system analysis * Experience building scalable solutions with zero\-downtime deployment **EDUCATIONAL REQUIREMENTS:** * Bachelor’s degree in Computer Science, Software Engineering, Computer Engineering or a related major; significant technical experience can be substituted. * Master’s degree is a plus \#LI\-Hybrid Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
Antigua Calz. de Guadalupe 73, San Marcos, Azcapotzalco, 02020 Ciudad de México, CDMX, Mexico
Prin Spec-ZFPS64996647791875129
Indeed
Prin Spec-ZFPS
**Become our next FutureStarter** --------------------------------- Are you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you’ll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary! **Prin Spec\-ZFPS** =================== Country/Region: MX Location: Toluca, Mexico State, MX, 50030 Req ID 84027 \| Toluca, Mexico, ZF Chassis Technology S.A. de C.V. **At ZF you are part of something greater! You contribute to a more efficient and greener tomorrow. You will be part of a dynamic, international organization and will produce high quality products in a safe, clean and flexible work environment.** **Job Description** ------------------- **About the team:** ZF is a global leader in driveline and chassis technology. Whether it is a passenger car or commercial vehicle – the chassis plays a central role in safety, comfort and dynamics. ZF not only develops the essential components such as steering, braking or damping systems, the group also links all systems on board which are involved in longitudinal, lateral or vertical acceleration. This ensures a pleasantly relaxed driving experience without rough strokes – no matter whether occupants drive for themselves or are being driven autonomously. We are looking to hire a **Continuous Improovement Leader** to join our team at Toluca. **What you can look forward as Continuous Improovement Leader:** Responsibilities: * Primarily responsible for planning, training and implementing Lean Manufacturing principles, techniques, \& methodologies for the most efficient utilization of labor, material, \& capital of the site. * Directly support assembly \& manufacturing operations to increase safety \& efficiency \& target higher profitability through the development \& application of a Lean Roadmap /Ensure through harmonized training methods that consistent standards for assembly \& manufacturing processes are practiced. * Coordinate, schedule, \& execute Lean methodologies \& Kaizen activities within the site to identify \& reduce waste, utilizing such methods as 5S, TPM, Line Balancing, Standardized Work, SMED, \& other lean manufacturing principles * Train all production related employees \& management in the basic principles of the companies Production Systems; ensure that production related management participate in at least one workshop annually. * Develop Value Streams \& perform Lean assessments for business unit including domain functions; document \& analyze current processes including deduction of optimization approaches. * Create site\-related goals to assist in achieving business targets; analyze gaps \& formulate opportunities to improve processes /Supervise staff. Develop a pool of subject matter experts through training \& application of workshops/ Understand and comply with TS 16949, ISO 14000 \& ISO 45001 requirements. * Responsible of Saving´s KPI´´s, follow up and execution * Responsible Six sigma and training proyects **Your profile as Continuous Improovement Leader:** * Engineering degree * Green belt necesary (Certificate of Training is acceptable) * Nice to have black belt * 3 years experience minimum in the same position (coordination level) in automotive business * Lean methodology fully application and knowledge of VSL, TPM, 5S, kaizen * Experience leading audits * Proficient conversational English * Power BI nice to have * Nice to have SAP **¿Why to choose ZF at Toluca?:** * Benefits above the law Be part of our ZF team as Prin Spec\-ZFPS and apply now! Contact Monica Chavez Sanchez **What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?** -------------------------------------------------------------------------- At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility. Find out how we work at ZF: **Job Segment:** Six Sigma Black Belt, Lean Six Sigma, Six Sigma, Technical Support, Management, Automotive, Technology
Fray Buenaventura Merlin 207, Barrio de San Bernardino, 50080 Toluca de Lerdo, Méx., Mexico
Technologist, Quality Assurance649966476956191210
Indeed
Technologist, Quality Assurance
*When applicable, Bombardier promotes flexible and hybrid work policies.* #### **Why join us?** At Bombardier, we design, build and maintain the world’s peak\-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together. Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise. #### **Our Benefits** With our employees’ well\-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following: * Insurance plans *(Medical, life insurance, and more)* * Employee Assistance Program * Competitive base salary ### **What are your contributions to the team?** * Ensure that all manufacturing processes are respected. * Ensure the correct flow and management of non\-conforming material. * Support new improvement projects within your area of control. * Participate in Lean activities. (e.g. Kaizen) * Ensure the conformity of the product and processes, in accordance with our established standards and regulations. * Support problem solving activities to eliminate non\-conformances reported by our customers. ### **How to thrive in this role? Skills, knowledge \& experience:** * You have 3 years experience in Manufacturing (Aviation, Automotive or related) * You have an intermediate English level (reading, writing and speaking) * You have problem solving skills, continuous improvement tools, as well as quality core tools. * You have knowledge and management of measuring equipment and instruments (length, weight, torque, roughness), as well as interpretation of drawings and GD\&T. * You have knowledge and management of Quality Control Systems * You have experience in planning and executing new projects in a multi\-functional group. **Now that you can see yourself in this role, apply and join the Bombardier Team!** Please note: You don’t need *all* the skills, knowledge, and experience listed to apply for this position! We’re not looking for the perfect candidate, we’re looking for great talent and passionate individuals. Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability, or other applicable legally protected characteristics to apply. **Job** Technologist, Quality Assurance **Primary Location** Aerospace Mexico (B.A.M) **Organization** Aerospace Mexico (B.A.M) **Shift** Any Shift **Employee Status** Regular **Requisition** 8798 Technologist, Quality Assurance
State of Mexico, Mexico
Truck Driver649966476156171211
Indeed
Truck Driver
Important leading company in the distribution of medical supplies requires: **TRUCK DRIVER** *ESSENTIAL REQUIREMENTS:* * Age 20 to 50 years * Completed high school diploma and certificate (mandatory) * Minimum 6 months’ experience in similar positions * Must reside near the area * Federal driver’s license *RESPONSIBILITIES:* * Deliver goods at the specified location and time, efficiently and in perfect condition. * Review required documentation before departing on delivery or pickup routes. * Timely submission of expense documentation, where applicable, for deliveries. * Validation of supplies prior to pickup WE OFFER: * Direct employment by the company. * Fixed salary * Statutory benefits from day one * Growth opportunities Benefits: * Free uniforms Inquiries and applications via this platform or WhatsApp 7771678311 Job type: Indefinite-term position Workplace: On-site employment Job type: Full-time, indefinite-term Salary: $12,000.00 per month Benefits: * Option for indefinite-term contract * Free uniforms Workplace: On-site employment
52000, Manzana 006, Centro, 52000 Lerma de Villada, Méx., Mexico
$MXN 12,000/year
Maintenance Technician649966475996191212
Indeed
Maintenance Technician
**Maintenance Technician** We are looking for a **Maintenance Technician** to join our team. **Requirements:** * Knowledge of basic maintenance activities (electrical, plumbing, painting, etc.). * **Desirable / Plus:** knowledge of air conditioning maintenance. * Responsible, punctual, and with a good work attitude. **Schedule:** * Monday to Friday * **48 hours per week** **We offer:** * Job stability * Good working environment * Benefits in accordance with the law Job Types: Full\-time, Permanent Pay: From $10,000\.00 per month Work Location: In person
Guanajuato 54, Roma Nte., Cuauhtémoc, 06700 Ciudad de México, CDMX, Mexico
$MXN 10,000/month
People Operations Specialist649966475352331213
Indeed
People Operations Specialist
**Ready to lead, disrupt and reinvent the sleep industry?** We are **Emma – The Sleep Company**. Founded in 2015, we’ve become the world’s largest D2C sleep brand, available in over 35 countries with more than 25 stores across Europe. Recommended by leading consumer associations in EMEA, APAC, and the Americas, we develop the best sleep comfort products that empower our customers to awaken their best every day. At Emma, we are a community of smart, driven people, united by a strong culture of collaboration, teamwork, and knowledge sharing. We think big, take ownership, and are empowered to drive meaningful impact. Through hands\-on experience, mentorship, and continuous learning, we drive our own growth and learning. With Emmies from over 60 nationalities and offices across multiple regions, our diverse perspectives enrich our workplace culture. **Ready to shape the future of sleep with us? Let’s make it happen!** ### **What you'll do:** * Create and maintain the full employee journey for Mexico employees, ensuring smooth, compliant processes for contracts, onboarding, changes to employment, leave management, and offboarding. * Support People Operations for Americas, ensuring legal accuracy, documentation consistency, and strong governance. * Prepare and validate payroll inputs (schedules, changes, overtime, allowances, absences, sick leave, holidays, food vouchers, medical insurance), ensuring accuracy and alignment with country\-specific laws and internal controls. * Partner with managers and HRBPs to support day\-to\-day People Operations topics such as documentation, scheduling rules, employee relations basics, and labor\-law compliance. * Manage guidelines and administration of benefits programs, including mobility benefits, travel rules, and per\-diems, ensuring clear eligibility criteria, documentation standards, and cost control. * Maintain HRIS accuracy (Personio) by managing employee records, workflows, permissions, and ensuring correct system integrations with Payroll and IT. * Use JIRA to manage operational workflows, ticketing, process requests, and continuous\-improvement tracking. * Create, update, and scale SOPs, workflows, and operational documentation to ensure consistent high\-quality delivery across all markets. * Manage global mobility topics such as visas, travel expenses, medical insurance, etc. ### **Who we're looking for:** * You have a degree in human resources, business administration, psychology, or a similar field. * You bring around 3 years of experience in People Operations or HR administration, ideally in an international or fast\-growing company. * You understand the full employee lifecycle and feel comfortable handling contracts, onboarding, changes, leave management, and offboarding. * You have experience preparing payroll inputs and working closely with payroll or finance teams. * You are familiar with HRIS systems (preferably Personio) and enjoy keeping employee data organized and accurate. * You work in a structured, detail\-oriented way and make sure processes are consistent and compliant. * You like improving workflows, creating clear documentation, and helping teams work more efficiently. * You are comfortable using tools like JIRA or other ticketing systems to manage daily requests. * You communicate clearly, act proactively, and enjoy collaborating with managers, HRBPs, and colleagues across markets. * You have strong English skills and enjoy working in a supportive, team\-oriented environment. ### **What we offer:** * A combination of personal and company growth to accelerate your career and help you reach your goals. * The chance to work on exciting and challenging projects either independently or as part of a dedicated, international team. * Wellbeing activities * Hybrid home office policy * Flexible schedules * Pet\-friendly office * Monthly salary \+ pantry \& restaurant vouchers * Benefits higher than the law **Become an Emmie** Emma is transforming the world of sleep \- **and we want the highest\-performing people to help us pull it off.** We want you. But only if you're willing to go all in. Only if you're willing to question, disrupt, innovate, and create from the ground up. We proudly celebrate diversity. We are an equal\-opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Our aim is to get back to you in a couple of days, however, we are currently receiving a large number of applications and this might lead to a delay in the process. We will get back to you as soon as possible!
Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico
Business Operations Specialist649966474677791214
Indeed
Business Operations Specialist
At Jellyfish we believe that our individual differences are our greatest assets. We are passionate about empowering every employee to reach their full potential and contribute their unique perspectives to our collaborative environment. We are an equal opportunity employer and firmly believe that a diverse and inclusive workforce drives innovation and leads to better solutions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other personal characteristics that make them who they are. Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand. **Job Description:** You will be responsible for the execution and operational control of cross\-functional tasks, ensuring the successful implementation of business initiatives in collaboration with Product, Growth, Operations, Support, Marketing, and Finance teams. The role involves end\-to\-end tracking, documentation, vendor negotiation, and the identification of opportunities for continuous improvement. **Key Responsibilities** * Monitor and track business initiatives in coordination with Product and Growth teams. * Develop clear and comprehensive documentation for all business initiatives. * Support vendor negotiations and relationship management. * Manage production incidents and coordinate action plans across Operations, Support, and Product teams. * Identify opportunities for continuous process improvement. * Validate communication plans, budgets, and distribution channels with Marketing, Finance, and CRM teams. **Qualifications** * 4\+ years of experience coordinating cross\-functional tasks and proficiency in tools such as Jira and Confluence * Strong technical writing skills and familiarity with Agile methodologies (Scrum/Kanban). * Excellent time management and prioritisation abilities. * Solid understanding of operational processes and problem\-solving frameworks. * Basic understanding of budgeting, cost analysis, and communication strategies. * Experience managing vendors and commercial agreements * Ability to convey information clearly across all levels. * Strong problem\-solving skills and attention to detail. * A team\-player mindset with a focus on cross\-departmental synergy. * Ability to remain flexible in the face of changing priorities. * Intermediate English proficiency. ***Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.*** **Additional Information** Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs. Savings fund: You'll save 5% of your monthly income and Jellyfish will contribute the same amount you save to your savings fund. Growth, Your Way: You'll have access to Jellyfish Learn. Health Insurance: We provide a private health insurance policy that includes visual and dental plan coverage. *Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to* *talentacquisition@jellyfish.com**.*
Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico
Commercial Director for Events, Entertainment and Festivals with experience in BTL Agencies649966474359051215
Indeed
Commercial Director for Events, Entertainment and Festivals with experience in BTL Agencies
**Commercial Director for Events, Entertainment and Festivals** **Location:** Benito Juárez **Reports to:** General Management We are seeking a strategic-minded individual with commercial leadership skills and a passion for delivering results. The Commercial Director will be responsible for designing and implementing commercial strategies that drive the company’s sustainable growth, strengthen its market share in **training and events**, and ensure operational profitability. **Key Responsibilities:** * Design and implement consultative sales strategies to achieve growth and profitability targets. * Lead and develop sales teams, promoting hands-on, results-oriented leadership focused on customer service. * Coordinate commercial plans with Marketing and Operations departments to ensure proper execution of campaigns and events. * Establish strategic partnerships with companies, educational institutions, and allied brands. * Negotiate high-value contracts with corporate clients and sponsors. * Monitor key performance indicators (sales, margin, retention, and satisfaction). * Drive the use of CRM tools and consultative selling methodologies to optimize commercial management. * Analyze market and competitive behavior to adjust strategies and maintain competitiveness. **Profile Requirements:** * Bachelor’s degree in Business Administration, Marketing, Business, Communications or related fields. * Master’s degree in Commercial Management, MBA or specialization in Business Development is desirable. * **More than 8 years of experience** in commercial or business development areas, including at least 3 years in managerial positions. * Proven experience in **B2B service sales**, preferably within training, education or events sectors. * Proficiency in CRM tools and commercial analysis. * Intermediate English * Outstanding negotiation, strategic planning and leadership skills * Statutory Benefits + Variable Compensation Job Type: Full\-time Pay: $100,000\.00 \- $120,000\.00 per month Work Location: In person
Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico
$MXN 100,000-120,000/year
Senior Post Producer649966474204181216
Indeed
Senior Post Producer
At Jellyfish we believe that our individual differences are our greatest assets. We are passionate about empowering every employee to reach their full potential and contribute their unique perspectives to our collaborative environment. We are an equal opportunity employer and firmly believe that a diverse and inclusive workforce drives innovation and leads to better solutions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other personal characteristics that make them who they are. Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand. **Job Description** Reporting to the Senior Production Director, as a Senior Post Producer, you will take a leadership role in managing complex post\-production projects, optimizing workflows, and ensuring seamless collaboration between internal and external stakeholders. **Your primary responsibilities will be:** * Lead post\-production efforts across multiple workstreams, ensuring efficiency and quality. * Develop and optimize workflows for creative/social and localization projects. * Manage relationships with vendors, freelancers, and internal stakeholders. * Conduct final quality checks and oversee (localization) accuracy. * Train and mentor junior post producers to build a strong team. * Book and allocate editing resource. * Embed a commercially minded culture and support the team to maximise all commercial opportunities. * Develop client relationships and support retention and development. **Qualifications:** * English proficiency. * Post\-production experience across multiple platforms * 5\+ years of experience with post production workflows. * Advanced knowledge of video editing, motion graphics, and localization workflows. * Experience across many projects, managing time and resources according to each production's requirements. * Knowledge of Adobe Suite – Premiere / Photoshop/ After Effects, etc * Knowledge of TV formats, codecs and audio standards. * Ability to identify and implement process improvements. * Leadership and team management abilities. * Excellent attention to detail and quality assurance. *Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.* **Additional Information** Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs. Savings fund: You'll save 5% of your monthly income and Jellyfish will contribute the same amount you save to your savings fund. Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours. Growth, Your Way: Accumulate one paid day each month (2 hours per week) for self\-development and access to Jellyfish Learn. Health Insurance: We provide a private health insurance policy that includes visual and dental plan coverage. *Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to* *talentacquisition@jellyfish.com**.*
Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico
Designer649859696039701217
Indeed
Designer
Sheva Print, a company specialized in **printed labels and printed packaging**, is seeking a: **DESIGNER** **What we are looking for in you:** **Experience:** Minimum **3 years as a graphic designer, preferably with experience in the packaging or graphic arts industry** **Knowledge:** * Adobe Suite (Photoshop, Illustrator, InDesign, Premiere, etc.) * Proficiency in **Google Suite** (Gmail, Google Drive, Google Docs, Sheets, and Calendar). **Competitive base salary ($12,000 MXN to $14,000 MXN) + performance bonuses.** **Job stability and permanent contract.** **Statutory benefits.** **Ongoing training** to enhance your skills and support your professional growth. **Work location: COL. EL PERIODISTA, MIGUEL HIDALGO, CDMX** Job type: Indefinite term Salary: $14,000.00 per month Benefits: * Company phone * Free uniforms * Additional vacation days or paid leave Education: * Completed bachelor’s degree (preferred) Experience: * Graphic arts, packaging, boxes: 3 years (mandatory) Workplace: On-site employment
Monte Casino 100, Molino del Rey, Miguel Hidalgo, 11100 Ciudad de México, CDMX, Mexico
$MXN 12,000-14,000/year
Telephone Operator / ATC / Palacio de Hierro649966473404171218
Indeed
Telephone Operator / ATC / Palacio de Hierro
**WE ARE HIRING TELEPHONE ADVISORS FOR PALACIO DE HIERRO – CUSTOMER SERVICE (ORDER TRACKING OR ELECTRONIC CURRENCY ADVICE)** **✅ Requirements:** 3 months of customer service experience in a call center * We offer: Base salary: $9,453 + $1,100 BONUS * STATUTORY BENEFITS * FREE TRANSPORTATION * CAFETERIA WE HAVE 2 SHIFTS **Shift:** Monday to Sunday 1 PM to 9 PM | 1:30 PM to 9:30 PM with rotating weekly breaks **Shift:** Monday to Sunday 10 AM to 6 PM | 2 PM to 10 PM | 4 PM to 12 PM (BONUS OF $1600) | with rotating weekly breaks * Training start date: JANUARY 9 Work location: Konecta México – Añil Avenue 611, Granjas México, Iztacalco, CDMX
Eje Vial 4 Ote. (Avenida Río Churubusco) 2029, El Rodeo, Iztacalco, 08510 Ciudad de México, CDMX, Mexico
$MXN 9,453/month
JOB OPENING FOR TELEPHONE OPERATOR649966472277781219
Indeed
JOB OPENING FOR TELEPHONE OPERATOR
JOB OPENINGS! Join our team. We are looking for Telephone Operators or Customer Service Representatives. IMMEDIATE HIRING! ✅ We are looking for: * Men and women aged 18 and older. * Availability for a part-time schedule (Monday to Friday, 9:00 am to 4:00 pm). * No formal education required. * Responsible individuals. ✅ We offer: * Excellent work environment. * Salary plus commissions. * Flexible working hours. * Career growth opportunities. * Training. * Immediate hiring. OUR OFFICE IS LOCATED ON AV. REFORMA, NEAR REVOLUCIÓN METRO STATION, HIDALGO, CUAUHTÉMOC. Interested candidates may contact: 5616171026 with Jessica Flores Job type: Part-time Salary: $7,030.82 - $15,294.55 per month Benefits: * Transportation assistance or service. * Free beverages. Work location: On-site employment
Bucareli 21, Juárez, Cuauhtémoc, 06600 Ciudad de México, CDMX, Mexico
$MXN 7,030/month
TRAFFIC AND LOGISTICS ASSISTANT.649966470707221220
Indeed
TRAFFIC AND LOGISTICS ASSISTANT.
**JOB OBJECTIVE**: Support the traffic and logistics coordinator in managing the resources under their responsibility—such as vehicles and personnel—to ensure timely delivery of services and scheduled appointments. **FUNCTIONS:** * Provide personalized customer service regarding the service performed, sharing trip status, incidents, and anomalies. * Document administration and control. * Preparation of travel documents (e.g., loading orders, CCP stamping, etc.). * Monitoring of loading and unloading appointments and ensuring compliance. * Support the driver before, during, and after the trip, ensuring effective and courteous communication. * Assist in resolving issues arising with customers. * Support in resolving incidents such as delays, loss, or damage to cargo. * Reporting to the customer and coordinating the return of rejected shipments, jointly with the coordinator. * Ensuring reverse logistics (return of units carrying foreign cargo). * Compliance with ISO 9001:2015 standard. **KNOWLEDGE:** * Traffic, logistics, and distribution. * National and local routes. * Route planning and transport fleet management. * Complementary Carta Porte documentation. * Transit times. * Customer and driver service. * Geographic knowledge (Mexican Republic). * Proficiency in Microsoft Office tools (Excel, Access). * Transportation regulations and road safety standards. **REQUIREMENTS:** * Education: Completed or incomplete technical or university studies in Logistics, Industrial Engineering, Business Administration, International Business, or related fields. * Minimum 2 years’ experience in a similar position. Interested candidates should apply through this channel and/or send a WhatsApp message to 722 649 7891. Job type: Full-time Salary: $10,000.00 - $12,000.00 per month Work location: On-site employment
Tenango 10, Delegación Santiago Miltepec, 50020 Santiago Miltepec, Méx., Mexico
$MXN 10,000/month
DELIVERY OPERATOR649966467786271221
Indeed
DELIVERY OPERATOR
Activities to be performed Drive the vehicle with the merchandise to the designated delivery location, following pre-established routes. \- The driver must ensure that the merchandise is properly secured to prevent any damage during transit. \- Work as a team with Assistants to ensure packages are delivered correctly. Salary: $12,000 net per month \- Bi-weekly payments on the 5th and 20th of each month. \- Work schedule: Monday through Sunday, with one rotating weekday off. Position type: Full-time, Indefinite-term Salary: $6,676\.52 \- $14,616\.17 per month Benefits: * Option for an indefinite-term contract Workplace: On-site employment
C. la Marina 30B, Observatorio, Miguel Hidalgo, 11860 Ciudad de México, CDMX, Mexico
$MXN 6,676-14,616/year
Motorcycle Delivery Driver Miguel Ángel de Quevedo649966463412491222
Indeed
Motorcycle Delivery Driver Miguel Ángel de Quevedo
**Join our team as a Motorcycle Delivery Driver!** At our company, we value responsibility, punctuality, and dedication, and we seek committed individuals who want to contribute to the efficient and safe delivery of our products to our customers. Work location: MIGUEL ANGEL DE QUEVEDO #593, COL. CUADRANTE DE SAN FRANCISCO, ALCALDÍA COYOACÁN, C.P. 04320. **Responsibilities:** * Attend to, serve, and guide customers, creating an excellent shopping experience to increase the average transaction value. * Verify proper operation, order, and cleanliness of the assigned motorcycle. * Assist in preparing wholesale and bulk orders for delivery to customers’ homes. * Deliver orders to customers’ homes, providing appropriate customer service and collecting payments. * Assist with cleaning and restocking the sales floor, ensuring it remains in optimal condition and order. * Assist with opening and/or closing operations. **Requirements:** * Education: Completed secondary school. * Experience: 1–3 years of motorcycle driving experience. * Experience in delivery, cash collection, and customer service (retail). * Familiarity with the area and use of GPS applications (desirable). * Valid Class A2 driver’s license (mandatory). * Residence no more than one hour away from the workplace. **We Offer:** * Gross weekly salary: $2,096.41 * Net weekly salary: $1,887.75 + food vouchers $360 = $2,247.75 * On-site work modality * Indefinite-term contract * Full-time working hours * Social Security * INFONAVIT * FONACOT enrollment * Vacation days * Vacation bonus payment (7 days) * Year-end bonus (aguinaldo) * Direct hiring by the company **Additional Benefits:** * Weekly payroll deposit via BBVA * Food vouchers * Free uniforms * Opportunity to complete studies * Funeral expense support (immediate family) * Advisory and guidance services for timely IMSS pension planning and strategies * Growth opportunities * Loyalty award * Punctuality award * Attendance award * Goal-based bonus * Sales excellence bonus If you are interested in joining our team, do not hesitate to apply. You can do so by submitting your CV through this posting. **We look forward to your application so we can continue growing together!**
Av. Escuinapa 383, Pedregal de Santo Domingo, Coyoacán, 04369 Ciudad de México, CDMX, Mexico
$MXN 2,096/month
Messenger649859640572181223
Indeed
Messenger
**Much Talent is looking for a Messenger in Lomas de Chapultepec – Miguel Hidalgo, Mexico City** --------------------------------------------------------------------------------------------- We are looking for: Administrative Messenger and General Services with availability to travel to different locations in Mexico City and the State of Mexico using public transportation. Requirements: * Completed high school education * 2 to 3 years of experience in a similar position * Knowledge of review, collections, deposits, correspondence, and general messenger services * Valid driver’s license and ability to drive standard transmission vehicles * Availability to support all office activities. Knowledge: * Basic Office software skills (Word / Excel / Outlook) * Ability to track and manage supplies as well as documents * Support for other related departments We offer: * Gross salary of 11,000 + statutory benefits + 30-day bonus + transportation assistance. * Work schedule: Monday to Friday, 09:00 to 18:00 hrs (full-time, on-site). * Work location: Montes Urales and Reforma. **Desired education level:** Upper Secondary **Desired experience level:** Mid-level **Departmental function:** Commercial / Sales **Industry:** Financial Services **Skills:** * messenger *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=695c1e1d340000400048f25f&source=indeed*
Av. Montes Pirineos 770, Lomas de Chapultepec, Miguel Hidalgo, 11000 Ciudad de México, CDMX, Mexico
$MXN 11,000/month
Warehouse Worker649966460001291224
Indeed
Warehouse Worker
Driver/Warehouse Worker for a Noble Cause in CDMX Are you looking to turn your logistical skills into real help? **MINISTERIOS DE AMOR A.C.** (a Civil Association rescuing vulnerable children) is seeking a **WAREHOUSE ASSISTANT** to ensure support for our mission. Your Impact Mission (50% Operational / 50% Administrative): Your work will keep the flow of donations and resources organized, ensuring supplies reach our children. * **Operational:** Loading, unloading, pallet jack handling, and cleaning. * **Administrative:** Inventory control (FIFO), reports in **Intermediate Excel**, and supplier coordination. * **Mobility:** Occasional trips to branches within CDMX. **Essential Requirements:** * **Experience:** Minimum 1 year in warehouse operations. * **Valid Driver’s License Type C or A (Key Requirement!).** * Intermediate Excel proficiency. **Employment Conditions:** * **Base Salary:** $9,582.00 monthly + Statutory Benefits. * **Schedule:** Monday to Friday, 8:30 am to 5:30 pm, and **Two Saturdays per month (half-day)**. * **Location:** Mexico City. **If your organization and commitment align with social work...** **Are you interested?** Call or schedule an appointment at: **56 4171 6609** Job Type: Full-time, Indefinite Term Salary: $9,580.00 per month Benefits: * Option for indefinite-term contract Workplace: On-site employment
Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico
$MXN 9,580/month
Auxiliary Driver649966459848981225
Indeed
Auxiliary Driver
We are looking for an **Auxiliary Driver** **Requirements:** * Valid driver's license. * Minimum driving experience (preferred). * Responsible, punctual, and **proactive** person. * Positive attitude towards teamwork. **We offer:** * Monthly salary of **$9,500.00**. * Statutory benefits. * Job stability. **Working hours:** * Monday to Friday, from **9:00 a.m. to 6:00 p.m.** * Saturday, from **9:00 a.m. to 2:00 p.m.** **You can contact us at 5521829720 for more information** Job type: Full-time, Indefinite term Salary: $9,000.00 \- $10,000.00 per month Benefits: * Option for an indefinite-term contract * Additional vacation days or paid leave Workplace: On-site employment
Av. P.º de la Reforma 36, Juárez, Cuauhtémoc, 06600 Juárez, CDMX, Mexico
$MXN 9,500/month
Director - Rooms - B649966454334741226
Indeed
Director - Rooms - B
**Additional Information** **Job Number**26206993 **Job Category**Rooms \& Guest Services Operations **Location**W Mexico City, Campos Eliseos 252, Mexico City, Edomex, Mexico, 11560 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Functions as the strategic business leader of the property's Rooms department. Responsible for planning, developing, implementing and evaluating the quality of property’s rooms. Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property\-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment to the owner and company. **CANDIDATE PROFILE** **Education and Experience** * 2\-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR * 4\-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. **CORE WORK ACTIVITIES** **Leading Rooms Team** * Champions the brand’s service vision for product and service delivery. * Communicates a clear and consistent message regarding departmental goals to produce desired results. * Makes and executes the necessary decisions to keep property moving forward toward achievement of goals. * Monitors and promotes room rates, specials, and promotions at the residence. **Managing Profitability** * Analyzes service issues and identifies trends. * Works with Rooms team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution. * Reviews and audits expenses. **Managing Revenue Goals** * Monitors Rooms operations sales performance against budget. * Reviews reports and financial statements to determine Rooms operations performance against budget. * Coaches and supports operations team to effectively manage occupancy and rate, wages and controllable expenses. * Compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results. **Ensuring and Providing Exceptional Customer Service** * Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer. * Delivers excellent customer service throughout the customer experience and encourages the same from other employees. * Reviews guest feedback with leadership team and ensures appropriate corrective action is taken. * Coordinates and communicates event details both verbally and in writing to the customer and property operations. * Creates an atmosphere in all Rooms areas that meets or exceeds guest expectations. * Responds to and handles guest problems and complaints. * Uses personal judgment and expertise to enhance the customer experience. * Stays available to solve problems and/or suggest alternatives to previous arrangements. * Interacts with guests to obtain feedback on product quality and service levels. * Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. * Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. * Ensures that employees understand expectations and parameters for Room duties. * Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results. **Managing and Conducting Human Resources Activities** * Interviews and hires employees. * Ensures employees are treated fairly and equitably. * Ensures that regular, ongoing communication is happening in Rooms (e.g., pre\-shift briefings, staff meetings). * Fosters employee commitment to providing excellent service, participates in daily stand\-up meetings and models desired service behaviors in all interactions with guests and employees. * Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results. * Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. * Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns. * Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. * Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. * Champions change, ensures brand and regional business initiatives are implemented and communicates follow\-up actions to team as necessary. * Identifies talents of direct reports and their teams, and assists with their growth and development plans. *At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.* W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned\-in, up\-for\-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Polanco, Polanco, Polanco V Secc, Miguel Hidalgo, 11560 Ciudad de México, CDMX, Mexico
Senior Specialist, Customer Response649966454165781227
Indeed
Senior Specialist, Customer Response
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive Customer Response is a specialized, centralized, and cross\-functional team that collaborates with Product, Engineering, Safety \+ Customer Cares (SCC), and Operations to eliminate customer pain through the identification, investigation, and escalation of bugs and flawed user experiences. As a Customer Response Analyst, you own the comprehensive Product \+ Engineering Incident Response when Lyft customers are impacted. The ideal candidate is comfortable operating in an ambiguous environment where high impact decisions are made independently and rapidly. You describe yourself as highly technically minded, customer\-centric, exceptionally driven, and action oriented. If you're highly analytical, resourceful, can communicate complex ideas with ease, a creative solution finder, and adept in making high impact decisions independently, then we'd like to talk to you. **Responsibilities:** --------------------- * Manage the end\-to\-end Product and Engineering business response to large scale flawed user experiences * Create and maintain real\-time monitoring on internal and external incidents * Analyze data from internal and external incidents * On call for business response and monitoring after business hours * Create, present and own the outcomes from incident response postmortems * Partner and develop strong relationships with cross\-functional teams across Product, Engineering, SCC and Operations * Develop strong hypotheses, independently solve problems, and uncover customer pain points * Own the continual development and maintenance of all playbooks relating to the identification of and business response to all incidents * Investigate, validate and escalate bugs using your deep technical knowledge * Contribute your ideas on how we can continuously improve our systems and processes * Create an exceptional, personalized service experience for Lyft users on a large scale * Provide friendly and timely support to Lyft drivers and passengers impacted by incidents **Experience:** --------------- * Commitment to excellence \& strong focus on customer experience * 2\+ years experience in iOS and Android technical support * 2\+ years experience in internal and external customer support * Intermediate knowledge of SQL is a plus * 2\+ years Experience with JIRA, support ticketing systems, and agile development processes * Exude a high\-level of discernment and discretion in an ambiguous and fast\-paced environment * Prioritization of bugs with cross\-functional business teams * Genuinely excited and enthusiastic about learning and pushing technical limits / finding new solutions to old problems * Ability to influence * Self\-motivated and driven with a knack for problem\-solving * Strong analytical skills and technology experience strongly preferred * Aptitude for acquiring skills in technical knowledge and eagerness to learn * Strong familiarity with iOS and Android operating systems; comprehensive understanding of how mobile applications function * Strong cross\-functional skills with good interpersonal effectiveness and ability to get things done through both formal and informal means * Strong oral and written communication skills; extremely attentive to detail * Ability to thrive in a fast\-paced environment and comfortable with change, uncertainty and charting new territory Lyft highly values having employees working in\-office to foster a collaborative work environment and company culture. This role will be in\-office on a hybrid schedule following the establishment of a Lyft office in Mexico City — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. \#Hybrid Please submit your resume in English.
Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico
Tickets and Tolls Processing Coordinator649966454009611228
Indeed
Tickets and Tolls Processing Coordinator
*This is a remote position* DriveWhip is a mobility provider in the Washington, DC area, with offices in multiple cities, including Atlanta, that Leases/Rents vehicles to Uber, Lyft and other On\-Demand or Rideshare drivers. As a ground floor member of an exciting new company all associates will be tasked with a variety of responsibilities. An appreciation for the pros and cons of start up culture is a must. Our goal is to deliver superior customer service, respect, expertise and responsiveness to our customers. As stewards of our company, you will be responsible for awarding every customer with a positive rental experience. ### **About the Role** This role is generally responsible for processing and collecting on invoices related to tolls, parking citations, and traffic violations using the tools \& systems we have available. The person in this role should be familiar with Whip policies and procedures as it relates to these invoices and should have excellent communication skills, both with customers and with other members of the Whip team. Attention to detail and organizational skills will be crucial for success in this position, as it is a brand new role. ### **Key Responsibilities** * Toll invoice generation * Toll invoice collection * Toll dispute processing * EZ Pass issue escalations * Violation invoice generation * Violation invoice collection * Manual outreach to customers to recover invoice payments by means of sms and calling * Excessive Violation Policy enforcement, which includes sending manual warnings to customers at risk of membership termination * Weekly Check In's with Katie * Direct communication with the Title and Billing departments about tag risks * Escalating issues with any of these tools in a timely manner ### **Qualifications** * Strong communication skills, with confidence conducting recorded statements. * Ability to analyze basic claim facts and make clear liability determinations on straightforward losses. * Highly organized and able to manage multiple tasks in a fast\-moving environment. * Strong attention to detail, with excellent documentation skills. * Comfortable working remotely and independently with accountability. Reliable internet connection and a quiet workspace suitable for recorded calls. * ### **What We're Looking For** * Someone who is fast, accurate, and dependable with documentation. * Someone who can follow established workflows and knows when to escalate. * A team player who thrives in a high\-volume support role. **Salary:** $10 \- 13 USD per hour; depending on experience. ### **Why Join Us** * 100% remote opportunity in MEX. * Opportunity to grow into more advanced claims roles. * Supportive training and clear workflows. * Competitive compensation aligned with local market rates. * Work that plays a crucial part in customer experience and operational success.
Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico
AML - KYC Risk Ops Supervisor649966453843221229
Indeed
AML - KYC Risk Ops Supervisor
Company Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app\-based services across markets including Asia\-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra\-city freight, and financial services. DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. For more information, please visit: www.didiglobal.com/news \#LI\-Hybrid Team Overview: The AML\-KYC Compliance Operations Supervisor is a key leader responsible for overseeing the team leaders and ensuring operational excellence across the entire department. This role focuses on managing team performance, optimizing workflows, handling complex escalations, and collaborating with other departments to mitigate risk. The ideal candidate is a proven leader with a strategic mindset and a strong grasp of compliance operations. Role Responsibilities: * Management \& Leadership: Directly supervise, coach, and guide KYC Team Leaders to ensure their teams meet performance and quality objectives. * Operational Management: Closely monitor key performance indicators (KPIs) and quality metrics for all teams. Lead scheduling and resource allocation to guarantee complete and efficient operational coverage. * Handling Escalations: Serve as the point of escalation for high\-risk cases that cannot be resolved at the Team Leader level, ensuring timely and policy\-compliant resolutions. * Interdepartmental Collaboration: Act as the primary liaison with teams such as Compliance, Risk Policy, Legal, and Quality Assurance to align processes, resolve complex issues, and maintain operational consistency. * Process Improvement: Analyze performance data to identify inefficiencies and lead continuous improvement initiatives, optimizing workflows and tools. * Talent Development: Participate in performance reviews, professional development, and talent management for Team Leaders, ensuring strong leadership within the operation. Role Qualifications: * Bachelor's degree in Criminology, Finance, Economics, Mathematics, or a similar field. * 5\+ years of experience in a leadership role within a KYC, AML, or compliance operation, with at least 2 years of direct experience managing other leaders or supervisors. * Strong knowledge of Mexican regulations (SOFIPO) and practical experience managing compliance teams. * Excellent communication, negotiation, and conflict resolution skills. * Demonstrated ability to analyze data, make strategic decisions, and manage multiple priorities in a high\-pressure environment. * Ability to inspire and motivate other leaders, fostering a high\-performance environment. EEO Statement: * We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient. * We are data\-driven – We are strong believers in making informed decisions, that’s why we are data\-driven. We can better navigate the business landscape strategically by analyzing valuable metrics. * We believe in Win\-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do. * We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other. * We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow. * We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all. **We are committed to building inclusive and diverse teams.** At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer. Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate. We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of. ***I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on*** ***https://careers.didiglobal.com/terms***
Río Pánuco 121, Cuauhtémoc, 06500 Ciudad de México, CDMX, Mexico
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