**Computer Systems Engineer, Bachelor of Computer Science, Computer Engineering, Information and Communication Technologies Engineer.** Full-time. Minimum 1 year of experience in technical support or IT maintenance. * Intermediate-to-advanced knowledge of office productivity software * Knowledge of and ability to maintain computer equipment and networks * Basic knowledge of web development * Basic knowledge of database management Responsibilities: * Address network service requests (cabling) * Prepare reports using spreadsheets * Prioritize and manage multiple open issues simultaneously * Diagnose and resolve technical issues, including account configuration and network setup * Research and identify solutions to software and hardware problems * Track computer system issues to resolution * Appropriately escalate unresolved issues to the relevant internal teams * Follow up with customers to ensure their IT systems are fully functional after troubleshooting * Prepare accurate and timely reports * Assist with online platforms Job type: Full-time Salary: $11,000.00 - $11,500.00 per month Benefits: * Grocery vouchers Work location: On-site employment