Technical Support - MacStore Nápoles

Description

Job Summary: MacStore is seeking a Technical Support specialist to join its team, providing first- and second-level technical support to Apple users and personalized customer service. Key Highlights: 1. Opportunity to launch a professional career at an Apple-leading company. 2. Join MacStore's sales force. 3. Continuous training and career growth. Vacancy: Technical Support - MacStore!! · At MacStore, we want you to become part of this great team and launch your professional career! · Interviews are about to begin. You could start your professional journey with us that day. Join our sales force at MacStore branches!! MacStore Nápoles MacStore. We are a leading distributor of Apple products and services (APR. APPLE PREMIUM RESELLER), with over 30 years in the market and 76 branches across the Mexican Republic. The position is for Technical Support, and responsibilities include: Providing first- and second-level technical support to Apple users. Delivering personalized customer service. Tracking completed services. Recommending additional services and promotions. Meeting performance metrics and indicators. We Offer: Gross monthly salary: $9,900.00 (salary increases and service commissions). Monthly food vouchers: $350.00 Punctuality bonus: $900.00 (for permanent staff) Statutory and above-statutory benefits: 100% IMSS contributions. Apple Certified Macintosh Technician certification. Direct employment contract with the company. 17-day Christmas bonus, increasing based on seniority. 12 vacation days. Vacation premium. Profit-sharing of up to 3 months. Life insurance and funeral expense assistance. Uniforms. Career growth. Continuous training. Additional Benefits after 3 Months (Permanent Staff): Savings fund. Discounts from prestigious brands. Christmas bonus. Requirements: Education: Completed high school. Passion for technology and Apple products. Customer service orientation. Willingness to travel. Interest in sales. Strong verbal communication skills. Flexible availability. Work schedule: Monday through Sunday, rotating shifts from 11:00 a.m. to 8:00 p.m. or 12:00 p.m. to 9:00 p.m. (rotating weekday rest).-Requirements- Minimum education: Upper secondary education - General High School years of experience Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist