**Werner Enterprises** is a leading logistics and international transportation company. With over 60 years of experience, Werner ranks among the top five largest companies in the U.S. industry and has expanded into Mexico with offices in Mexico City, Monterrey, Guadalajara, and Querétaro. Recognizing human capital as one of the pillars for corporate development, Werner fosters the personal and professional growth of its associates by providing them with the tools and resources necessary to reach their full potential. We invite you to contribute your skills and build your career with this outstanding team! **What are we looking for?** We are seeking an **Operator Support Specialist** to provide assistance to Werner drivers during trips in case of breakdowns or malfunctions—offering repair instructions or, when necessary, directing them to workshops or mechanical service centers. **What are the main responsibilities of this position?** * Handle operator- or customer-reported breakdowns via telephone and enter such information into the system. * Review and approve operator purchases, repairs, and invoices. * Track repair warranties while maintaining constant communication with the Operations Department. * Communicate with workshops to monitor progress on ongoing repairs. **What qualifications are required?** * Bachelor’s degree in International Trade, International Business, International Relations, or a related field. * Technical experience or knowledge in tractor-trailer mechanics. **MANDATORY REQUIREMENTS** * Minimum of 1 year of experience in a breakdown or safety-related role within a logistics or ground transportation company. * Advanced English language proficiency (interview will be conducted in English; candidates who do not meet this requirement are kindly requested not to apply, as English will be used daily). * Full availability to work the specified schedule. **Work Schedule** Sunday to Thursday, 1:00 PM – 11:00 PM **Work Location** Blvd. Gustavo Díaz Ordaz, Monterrey, Nuevo León **What do we offer?** * Monthly gross salary ranging from $25,500 to $27,500 (based on skills and experience) * Benefits exceeding statutory requirements after the training period. * Job stability. **If you are interested in growing with an industry-leading transportation company and fully meet the profile described above, please send us your updated CV, indicating the job title in the subject line.** Employment type: Full-time Salary: $25,500.00 – $27,500.00 per month Benefits: * Food vouchers Language: * Advanced English (Mandatory) Workplace: Hybrid remote work in 66217, Plan de Ayala, N.L.