Quality Analyst

Description

Job Summary: We are seeking a Quality Analyst in HR to evaluate, monitor, and improve recruitment processes, employee support activities, and administrative management, ensuring quality standards. Key Highlights: 1. Evaluate and improve Human Resources processes. 2. Analyze interactions and procedures of HR teams. 3. Propose and implement continuous improvement actions. We are looking for a **Human Resources Quality Analyst** responsible for evaluating, monitoring, and improving HR department processes. The purpose of this position is to ensure that activities related to recruitment, employee support, and administrative management comply with the organization's established quality standards. Responsibilities * Evaluate the quality of Human Resources department processes. * Analyze interactions and procedures of the recruitment and employee support team. * Prepare performance reports and quality metrics. * Identify areas for improvement in internal processes. * Propose and implement corrective actions and continuous improvement initiatives. * Monitor quality indicators and process compliance. * Collaborate with other departments to optimize the employee experience. Requirements * Bachelor’s degree in Psychology, Business Administration, Human Resources, or related fields. * Prior experience in **quality control or quality analysis**, preferably in Human Resources or customer service. * Knowledge of quality metrics and performance indicators. * Ability to analyze data and prepare reports. * Strong communication and organizational skills. We Offer \* Employment Type: Indefinite-term position Salary: $9,546\.36 \- $16,636\.46 per month Benefits: * Medical expense insurance * Company-provided mobile phone Work Location: On-site employment