Description
Objective Activity Key Performance Indicator
**1 Ensure timely development of SAP solutions:**
Meet established timelines for technical requirement development.
Analyze functional requirements.
Develop ABAP objects (reports, interfaces, enhancements).
Conduct unit testing and adjustments.
Manage transports across environments." "
% of developments delivered on time (target ≥ 95%)
Average development time vs. estimate
Number of reworks due to initial errors"
**2 Optimize SAP system performance**
Improve system efficiency through optimized code." "Analyze program response times.
Optimize queries (SELECT, joins, indexes).
Debug existing code.
Implement performance best practices." "Reduction in execution time (%)
Number of optimized programs
Decrease in tickets related to system slowness"
**3 Provide efficient user and operational support**
Objective:
Address incidents and requests while ensuring operational continuity." "Diagnose errors in SAP developments.
Handle support tickets.
Coordinate with users and functional teams.
Implement corrective solutions." "Average ticket resolution time (SLA)
% of incidents resolved at first contact
Internal user satisfaction level"
**4 Contribute to continuous improvement and technological evolution**
Objective:
Drive improvements and innovations within the SAP environment." "
Propose process and development improvements.
Participate in implementation or migration projects (e.g., S/4HANA).
Research new SAP tools or technologies.
Engage in continuous technical training." "
Number of implemented improvements
Participation in strategic projects
(%) Technical training hours per year
Impact of improvements (time, cost, or efficiency)"
Salary: $25,000.00 - $35,000.00 per month
Workplace: On-site employment