Anáhuac Querétaro University is seeking your talent as a **Technical Support Assistant**. We are a leading institution in the education sector, committed to academic excellence and professional development. **JOB MISSION** To provide service and support to customers seeking solutions, information, clarification of doubts, and resolution of technical issues, thereby ensuring timely and appropriate access to digital information. **JOB REQUIREMENTS:** * **Education**: Bachelor’s degree in related fields (Information Technologies, Computer Systems, etc.) * 1–3 years of experience in technical support, either on-site or remotely * **Preferred**: Experience in computer equipment maintenance and operating systems: Windows and macOS * Proficiency in Microsoft Office suite **MAIN RESPONSIBILITIES** * Provide service and support to university community users, either on-site or remotely, to meet their needs. * Operate and maintain assigned equipment in optimal condition through preventive and corrective maintenance to deliver the services requested by clients. * Prepare technical and administrative reports for the department. **BENEFITS** * Grocery vouchers * Savings fund * Life insurance * Major medical expense insurance * Year-end bonus exceeding statutory requirements Employment type: Full-time, probationary period Contract duration: 3 months Salary: $20,000.00 per month Benefits: * Educational support * Option for an indefinite-term contract * Major medical expense insurance * Life insurance * Gym membership * Grocery vouchers Work location: On-site employment