We are a proudly Mexican company, leader in the industrial machinery sector, and we are currently looking for our new team member to join our successful team, offering job stability, excellent work environment, and professional development opportunities. Do you have this profile? We want to meet you! TECHNICAL SUPPORT ENGINEER **Provide efficient and professional technical support to our customers, ensuring correct installation, maintenance, and operation of equipment, both remotely and on-site.** Essential Requirements * Degree in Mechatronics, Automation, Maintenance, or related field. * Minimum of 2 years of experience in a similar position. * Valid type A driver's license. Standard car available for travel to nearby cities. * Ability to drive standard vehicles. * Valid passport. * Full availability to travel domestically and internationally. * Basic to intermediate English (ability to read manuals and technical documentation). Main Responsibilities **\*\*Field work, travel and on-site customer plant support.\*\* National and Central America** * Perform on-site installations of new equipment. * Provide remote and on-site technical support to national and international customers. * Diagnose and resolve equipment failures. * Carry out preventive and corrective maintenance. * Prepare detailed technical reports of services performed. * Manage assigned per diem expenses per service. * Train customers on equipment usage and maintenance. * Support engineering and manufacturing departments in general tasks when required. Required Technical Skills * Use of multimeter and basic electrical testing. * Intermediate knowledge of PLCs (Allen Bradley). * Intermediate-level industrial electricity, electronics, and mechanics. * Work with low-voltage electrical panels (120V and 220V). * Interpretation of electrical, mechanical, and electronic diagrams. * Basic knowledge of mechanisms and their operation. * Industrial safety and good fieldwork practices. We offer PL+21,500K+Working hours from Monday to Friday. Job type: Full-time, Indefinite term Salary: $21,500.00 per month Application Questions: * Do you have a valid driver's license and passport? * Are you aware that this role requires working at customer plants, which involves frequent travel? * Do you have at least 2 years of experience as a Support Engineer, including failure diagnosis and troubleshooting? Work Location: On-site position