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One customer, one family, one community at a time.\n\n**ABOUT THIS ROLE**\n\n **CALL CENTER REPRESENTATIVE\\- ON SITE POSITION \\- QUERÉTARO** \n\nRia Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top\\-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life. \n\nWe believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time. \n\n**ABOUT THIS ROLE** \n\n \n\nRia’s mission is to be the most progressive money transfer company in the world by offering service excellence and the most competitive and reliable remittance payment services to our customers. \n\nWe are looking for an enthusiastic Call Center Representative to join our friendly team at Queretaro, Mexico in Ria Headquarters. In this role, you will provide information to our customers about their transactions and resolve general queries they may have. \n\n \n\n**ROLES \\& RESPONSIBILITIES** \n\n* Deliver exceptional customer service through phone interactions, ensuring a positive experience in every call.\n* Utilize active listening and professional telephone etiquette to effectively address customer needs and inquiries.\n* Process money transfers, bill payments, and mobile top\\-ups accurately, providing clear and complete information as needed.\n* Apply efficient strategies to manage and resolve telephone\\-based tasks and challenges.\n* Maintain a professional demeanor and understand the importance of a positive attitude when handling customer interactions.\n* Manage job\\-related stress effectively while addressing and resolving situations with upset or distressed customers.\n\n \n\n \n\n**POSITION REQUIREMENTS*** Excellent language skills in both Spanish/ English\n* Excellent Communication Skills\n* Basic computer research skills\n* Practice managing difficult calls in some situations with upset customers\n\n \n\n**PERKS \\& BENEFITS** \n\nBenefits: Our package includes Competitive annual salary of 150,000 to 192,000 MXN gross for a medium level of English. 5% food vouchers. 30 days bonus. 15 days of initial vacation. life insurance. Free access to our Gym. Dynamic and collaborative work environment. Cutting\\-edge tools and technology to make work easier. Free English and French classes Work\\-life Balance. \n\nRia values diversity and is proud to be an equal\\-opportunity employer. We provide equal opportunities to all employees and applicants, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws \n\nRia Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. \n\nCheck out our website to learn more about the company at: http://www.riamoneytransfer.com/ \n\nThe position responsibilities outlined above are intended to define the general contents and requirements to perform this job. 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One customer, one family, one community at a time.\n\n**ABOUT THIS ROLE**\n\n* Assisting agents or final customers (senders or beneficiaries of money transfers) via telephone and email to resolve their questions and complaints;\n* Reviewing and correcting data of incorrectly processed transactions;\n* Maintaining constant communication with the correspondent (paying agent in the country of sending destination) via telephone or email so as to resolve customer complaints;\n* Collaborating with accounting department to reconcile and balance the refunds of cancelled transactions.\n\n**POSITION REQUIREMENTS**\n\n* We will require you to have a minimum education of completed high school or college. 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Monitoring Engineers are also responsible for providing technical support in response to inquiries from our customers regarding operational issues.\n\n\n**How You’ll Make an Impact**\n\n\n* Monitoring of power plant operating data to detect operational and hardware issues to provide correction action to minimize impact\n* Documenting and reporting observations to customers, providing recommendations to address detected findings\n* Support customers for on\\-demand operational issues\n* Proposing diagnostics rules for the improvement of the automatic abnormal operations alerts\n* Support the development of new monitoring software tools\n* Close collaboration with our service and engineering organizations for scheduled and forced outages\n\n\n**What You Bring**\n\n\n* BS/BA in Mechanical or Electrical Engineering, or related advanced degree, where required, or equivalent combination of education and experience (Advanced degree may be substituted for experience, where applicable)\n* 8\\+ years of successful experience in power plant operations and successful demonstration of responsibilities and knowledge as presented above\n* Proficient knowledge and experience with operations of Gas Turbines, Steam Turbines, and Generators in power generation applications\n* Understanding of software/hardware engineering on Siemens Energy T3000 platforms, Emerson Ovation/WDPF, or equivalent DCS\\-based control systems\n* Excellent analytic and troubleshooting capabilities and hands\\-on experience in problem\\-solving\n* Strong written and verbal communication skills are required as frequent communication with external customers is expected\n\n\n**Gas Services**\n\nOur Gas Services division offers Low\\-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.\n\n\n**Who is Siemens Energy?**\n\n\n\nAt Siemens Energy, we are more than just an energy technology company. With \\~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.\n\n\n\nOur global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150\\-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.\n\n\n\nFind out how you can make a difference at Siemens Energy: https://www.siemens\\-energy.com/employeevideo\n\n\n**Our Commitment to Diversity**\n\n\n\nLucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.\n\n\n**Rewards/Benefits**\n\n\n* Career growth and development opportunities\n* Supportive work culture\n* Company paid Health and wellness benefits\n* Paid Time Off and paid holidays\n* Savings Fund\n* Parental leave and family building benefits\n\n\nhttps://jobs.siemens\\-energy.com/jobs","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764107814000","seoName":"operations-and-monitoring-engineer","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-san-jose-iturbide/cate-cust-service-facing/operations-and-monitoring-engineer-6452580025677112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"951970ca-09b8-499a-b0d6-efa2c2c3cf11","sid":"275d62de-989a-4594-ba2d-9e7684aa4eb1"},"attrParams":{"summary":null,"highLight":["Monitor power plant operations","Provide technical support to customers","Support development of monitoring tools"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Santiago de Querétaro,Querétaro","unit":null}]},"addDate":1764107814506,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1559","location":"Bernardo Quintana 3146 348, Sierra Colorada, 76116 Santiago de Querétaro, Qro., Mexico","infoId":"6452579964377912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Collection and Collections Manager","content":"***Do you live near the following areas of Santiago de Querétaro?***\n\n* Juriquilla\n* Tlacote el Bajo\n* Jurica\n* La Loma\n* Loma Bonita\n* Pasos de San Miguel\n* Valle de Santiago\n* Paseos de San Miguel\n\n***Do you have field work experience on a motorcycle?***\n\nPlease read the following job opening carefully:\n\n**Position Name:**\n\n*Collection and Research Officers*\n\n**Work Location:**\n\nSantiago de Querétaro / central office at Paseo Querétaro 2001\\.\n\n**Type of Employment:**\n\nDirect hire by the company\n\n**Working Hours:**\n\nMonday to Sunday, 8:30 am to 6:30 pm, with 2 hours for lunch.\n\n**Responsibilities**\n\n* Verification of customer information provided to qualify for a loan.\n* Conducting home visits for collections due to credit payment delays.\n\n**Compensation:**\n\n* Weekly gross base salary: $3,100\n* Weekly commissions\n\n**Benefits & Support:**\n\n* Weekly gasoline vouchers\n* Free motorcycle and full equipment\n* Job stability and statutory benefits\n* Paid training\n* Timely payments\n* Internal growth opportunities\n* Life insurance\n* Motorcycle accident insurance\n\n**Requirements**\n\n**Skills:**\n\n* Motorcycle riding (riding test required)\n* Customer communication and service\n\n**Experience:**\n\n* Customer service\n* Familiarity with the work area\n* Fieldwork experience\n\nWe do not request any payment. The process is free and non-discriminatory.\n\nSend us a message with the word\n\n“**MOTO” \\+ YOUR RESUME OR JOB APPLICATION** \n\n**to 55\\-13\\-05\\-81\\-47**\n\nOur Human Capital team will provide all information about the vacancy.\n\n**Remember that...**\n\n*We are a talent placement agency with multiple active job openings.*\n\n*Send us your resume to consider your profile for other opportunities, or visit our social networks to learn more about our talent programs.*\n\n*All our processes are completely free.*\n\n*Hiring is done directly with the requesting company; we never request payments at any stage of the process*.\n\nJob type: Full-time\n\nSalary: $18,000\\.00 per month\n\nBenefits:\n\n* Educational assistance\n* Discounts and preferential pricing\n* Life insurance\n* Free uniforms\n\nWorkplace: On-site","price":"MXN 18,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764107809000","seoName":"portfolio-manager-and-collection-agent","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-san-jose-iturbide/cate-other25/portfolio-manager-and-collection-agent-6452579964377912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"fbb53530-9015-40dc-81ff-08b178ece2ff","sid":"275d62de-989a-4594-ba2d-9e7684aa4eb1"},"attrParams":{"summary":null,"highLight":["Home collection management","Motorcycle handling required","Fixed salary and commissions"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Santiago de Querétaro,Querétaro","unit":null}]},"addDate":1764107809716,"categoryName":"Other","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1559","location":"Av Sombrerete, Punta Esmeralda 1114, 76125 Santiago de Querétaro, Qro., Mexico","infoId":"6452579923648112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Automotive Mechanic","content":"Cimbras Leon LR \nDue to expansion, we are hiring\n\n**Automotive Mechanic.**\n\n**Main Responsibilities:**\n\n* Diagnose and repair utility vehicles.\n* Perform preventive and corrective maintenance.\n* Inspect and test automotive systems (engine, brakes, suspension, electrical, etc.).\n* Use specialized workshop tools and equipment.\n* Comply with quality and safety standards.\n* Coordinate and work as part of a team with other technicians.\n* Complete basic technical documentation of work performed.\n\n**Requirements:**\n\n* Minimum 1 year of experience as a mechanical technician, preferably in established companies.\n* Completed high school; technical studies or related degree will be an advantage.\n* Age between 22 and 40 years.\n* Knowledge of automotive systems, electricity, and fault diagnosis.\n* Proficient in using workshop tools and equipment.\n* Ability to work under pressure and meet operational goals.\n* Must reside in Querétaro or nearby areas.\n\n**Working Hours:**\n\n* Monday to Friday from 7:00 am to 5:00 pm (1 hour for lunch).\n* Saturdays and Sundays off.\n\n**We Offer:**\n\n* Weekly pay.\n* Performance and goal achievement bonuses.\n* Statutory benefits (IMSS, Infonavit, Christmas bonus, vacations, etc.).\n* Excellent working environment.\n* Ongoing training and paid certifications.\n* Work tools and equipment (uniforms, specialized tools, etc.).\n\n**IMPORTANT:**\n\n**Immediate hiring!**\n\nThe vehicles we handle are private cars, 3 1/2 ton trucks, and Torton trucks.\n\nJob type: Full-time\n\nSalary: $10,000.00 - $12,000.00 per month\n\nBenefits:\n\n* Salary increases\n* Savings fund\n* Option for indefinite contract\n* Company phone\n* Free uniforms\n\nWorkplace: On-site","price":"MXN 10,000-12,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764107806000","seoName":"automotive-mechanic","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-san-jose-iturbide/cate-other25/automotive-mechanic-6452579923648112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"cabbaac2-9cf1-4e2e-94f2-fe8d19d9a1b7","sid":"275d62de-989a-4594-ba2d-9e7684aa4eb1"},"attrParams":{"summary":null,"highLight":["Immediate hiring","Competitive salary and bonuses","Comprehensive benefits package"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Santiago de Querétaro,Querétaro","unit":null}]},"addDate":1764107806535,"categoryName":"Other","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1385","location":"C. 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Damián Carmona 10, Centro, 76020 Santiago de Querétaro, Qro., Mexico","infoId":"6452531109389012","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Executive Sales Representative","content":"*This job posting comes from the Talenteca.com job board*\n\n### **Job Opening at Grupo Sim in Queretaro - Querétaro, Querétaro**\n\n\nA **company in the banking sector** is looking for a **Financial Executive** to join our team in **Querétaro, Qro.**\n\n **Join our team and build your career in the financial sector as a Financial Sales Executive**\n\n **Requirements:**\n\n \n\n* Experience selling **tangible or intangible products** (insurance, credit cards, loans, number portability, AFORE).\n* **Completed high school diploma.**\n* Experience in sales via **telemarketing** and customer prospecting.\n* Excellent **customer service.**\n\n **What we offer?**\n\n \n\n* Monthly base salary.\n* **Attractive uncapped commission scheme.**\n* Statutory benefits: Christmas bonus, vacation bonus, social security, vacation days.\n* **Life insurance.**\n\n **Responsibilities:**\n\n \n\n* Promote and sell financial products from the bank's portfolio.\n* Close sales and place intangible products (cards, insurance, etc.).\n* Conduct phone prospecting to generate new opportunities.\n\n **Important:**\n\n **We are not a Call Center.**\n\n **Desired education level:** \n\nUpper Secondary\n\n\n**Desired experience level:** \n\nIntermediate Level\n\n\n**Departmental function:** \n\nCommercial / Sales\n\n\n**Industry:** \n\nBanking\n\n \n\n \n\n*This job posting comes from the Talenteca.com job board:* \n\n*https://www.talenteca.com/anuncio?j_id=6920c1cf330000260022e8cc&source=indeed*","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764103992000","seoName":"executive-salesman","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-san-jose-iturbide/cate-sales-inbound/executive-salesman-6452531109389012/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"679a6900-8863-41b2-8ebc-563a7a639cdb","sid":"275d62de-989a-4594-ba2d-9e7684aa4eb1"},"attrParams":{"summary":null,"highLight":["Sales executive role in banking","Excellent customer service skills","Attractive commission structure"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Santiago de Querétaro,Querétaro","unit":null}]},"addDate":1764103992921,"categoryName":"Sales - Inbound","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1384","location":"C. Damián Carmona 10, Centro, 76020 Santiago de Querétaro, Qro., Mexico","infoId":"6452480529062612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Digital Advisor","content":"**Grupo Panamotors Querétaro**, a leading company in the automotive sector with over 15 years of market experience, is looking for a **Digital Advisor** with a commercial focus and customer service orientation to join our dynamic and innovative team.\n\nAre you passionate about **cars, trucks, and tractors**? Are you looking for an opportunity to take your income to the next level? This is your chance!\n\nThe main objective of this position is to provide personalized advice to potential customers through digital channels, being proactive and results-oriented, with outstanding communication and negotiation skills, driving vehicle sales and strengthening the brand's digital presence.\n\n**Responsibilities:**\n\n* Attend and attract potential customers through digital platforms (WhatsApp, social media, website, CRM).\n* Provide information about vehicles, financing plans, and current promotions.\n* Capture and follow up on leads generated through digital channels.\n* Respond to messages on social media.\n* Keep updated contact with the customer portfolio.\n* Collaborate with the sales team to improve digital conversion.\n\n**Requirements:**\n\n* Excellent appearance, verbal and written communication.\n* Knowledge of social media, messaging platforms, CRM, and Google Drive.\n* Basic knowledge of Microsoft Office.\n* Proactive, organized attitude focused on results.\n* Age: 18 \\- 30 years.\n\n**We Offer:**\n\n* Competitive base salary \\+ attractive benefits.\n* Continuous training.\n* Digital tools for prospect management.\n* Opportunities for internal growth.\n* Excellent work environment.\n\n**Working Hours:**\n\n* Monday to Friday from 09:00 A.M. to 07:00 P.M. or 11:00 A.M. to 09:00 P.M.\n* Shifts: Saturdays or Sundays from 09:00 A.M. to 04:00 P.M.\n\n**Education:**\n\n* Bachelor's degree in Business Administration, Commercial Management, Business, Marketing, Sales, or related field. Completed or in progress.\n\n**Experience:**\n\n* Minimum 6 months (desirable) in digital sales, customer service, or similar roles, preferably in the automotive sector.\n\n**Apply now and become part of Panamotors' digital growth.**\n\nJob type: Full-time\n\nSalary: $10,000.00 \\- $12,000.00 per month\n\nBenefits:\n\n* Salary increases\n* Transportation assistance or service\n* Cafeteria service\n* Gym access\n* Company phone\n* Free uniforms\n* Grocery vouchers\n\nWork Location: On-site","price":"MXN 10,000-12,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764100041000","seoName":"digital-consultant","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-san-jose-iturbide/cate-customer-service-call-center/digital-consultant-6452480529062612/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"31201c2b-6b15-4d62-9ba1-13e7e39eb1fa","sid":"275d62de-989a-4594-ba2d-9e7684aa4eb1"},"attrParams":{"summary":null,"highLight":["Digital Sales Advisor","Customer service through digital platforms","Continuous training and growth opportunities"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Santiago de Querétaro,Querétaro","unit":null}]},"addDate":1764100041332,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1385","location":"C. Damián Carmona 10, Centro, 76020 Santiago de Querétaro, Qro., Mexico","infoId":"6452479916365112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Sr Compliance Analyst FIU","content":"**Description** \n\n\n\n \n\n \n\n \n\nRia Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top\\-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life. \n\n \n\nWe believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time. \n\n \n\n**ABOUT THIS ROLE** \n\n \n\nWe are currently looking for a **full\\-time Agent FIU Sr. Analyst.** This position provides support to the Americas Compliance Department within the Agent Financial Intelligence Unit (FIU). The Compliance Sr Analyst is responsible for due diligence reviews of Agents; the Sr. 9Analyst will take proactive measures to assist in minimizing risks associated with regulatory and reputational risk. Support, and lead efforts to achieve department/business unit goals, up to and including recommendations to changes in procedures resulting from review findings and quality assurance review of analyst case work. Conduct agent, country, corridor, and correspondent investigations as well as preparing unusual activity reports. \n\n \n\n**ROLES \\& RESPONSIBILITIES** \n\n* Support, and lead efforts to achieve department/business unit goals, up to and including recommendations to changes in procedures resulting from review findings and quality assurance review of analyst case work\n* Act as mentor to new hires, helping them to acclimate and introducing them to the group's culture.\n* Perform investigations of possible suspicious activity which include analyzing sets of transaction data, interviewing individuals involved in the activity, and concluding the investigation with documentation to support your results.\n* Research and analyze transaction data to evaluate required KYC/AML information clients.\n* Validate Agent’s transaction purpose and legitimacy and analyze any transactions that appear unusual based on the Agent/Corridor Activity.\n* Communicate clear and appropriate action to Management regarding action to be taken on an Agent or customer based off of the results of the Financial Investigation.\n* Perform investigations of possible suspicious activity at country level, creating a country profile and a presentation, providing recommendations to mitigate the risk.\n* Perform investigations of possible suspicious activity at correspondent level, providing recommendations to mitigate the risk.\n* Perform analysis for strategic accounts.\n* Provide detailed documentation in the form of a narrative outlining the due diligence performed and suspicious activity detected.\n* Escalate issues to Supervisors as appropriate and provided recommendations for remediation and next steps regarding cases worked.\n* Frequently interact with customers and agents to obtain required information associated with an investigation. This interaction may include the review of transactions placed in real\\-time as a part of an ongoing Financial Investigation.\n* Responsible for maintaining organization of all records associated with investigations, ready for review by auditors and regulators.\n* Provide overall support as needed to Management and direct Supervisors.\n* Perform other duties as assigned or requested.\n\n \n\n \n\n**POSITION REQUIREMENTS** \n\n* University Degree preferred or High School Diploma; or equivalent, with minimum of three years in AML compliance related activities.\n* Knowledgeable of anti\\-money laundering compliance requirements for money service businesses.\n* Reasoning and Analysis Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; and deal with problems involving several concrete variables in standardized situations.\n* Ability to recognize patterns, trends and inconsistencies in transactional and customer data to detect, prevent, mitigate and report suspicious activity.\n* Excellent customer service, communication and written skills in English and Spanish.\n* Advance in Microsoft Excel. Must be familiar with macros, formulas, charts and Pivot Tables\n* Able to plan \\& work independently on required deliveries and deadlines.\n* Excellent organizational skills.\n* High level of analytical skills and problem\\-solving.\n* Strong attention to detail.\n\n \n\n \n\nRia Money Transfer is an **Equal Employment Opportunity employer. All qualified applicants will be considered for employment regardless of age, national origin, race, color, disability, religion, sexual orientation, gender identity or expression, or any other characteristic protected under applicable law.** We celebrate diversity and are committed to creating an inclusive environment for all employees. We are committed to providing reasonable accommodations to qualified individuals with disabilities. If you need assistance or an accommodation due to a disability, you may contact us at hrusa@riamoneytransfer.com. \n\n \n\nCheck out our website to learn more about the company at: http://www.riamoneytransfer.com/ \n\n The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764099993000","seoName":"sr-compliance-analyst-fiu","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-san-jose-iturbide/cate-cust-service-facing/sr-compliance-analyst-fiu-6452479916365112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"07952562-04a8-45d2-8815-b0180792e52a","sid":"275d62de-989a-4594-ba2d-9e7684aa4eb1"},"attrParams":{"summary":null,"highLight":["Lead compliance investigations","Mentor new hires","Analyze suspicious transactions"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Santiago de Querétaro,Querétaro","unit":null}]},"addDate":1764099993465,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1385","location":"C. Damián Carmona 10, Centro, 76020 Santiago de Querétaro, Qro., Mexico","infoId":"6452479906752112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Materials Application Engineer Intern","content":"**Job Description Summary**\n===========================\n\n\nMaterials Application Engineer (MAE) intern will support the analysis of hardware by performing different activities related to aviation engines engineering projects, addressing the solution to different material requests, and guiding internal customers on different processes used on aviation industry for manufacturing and field support by collaborating with MAE´s staff. At the same time, the intern may conduct torque tension laboratory activities for specific hardware responsibility by collaborating with MAE´s staff, as needed.**Job Description**\n===================\n\n**Roles and Responsibilities**\n\n* Execute with guidance, the analysis, test and/or integration related to assigned projects on materials discipline that meet business standards, practices, and procedures, and as well meeting the product/program requirements.\n* Under guidance, support manufacturing and field questions from design function and elaborate technical responses to internal customer inquiries, being responsible for specific assigned hardware.\n* Work within the guidelines of applicable GE Policies and Procedures, Engineering Standards, Design Customer Operating Procedures, Specifications, Government and Commercial Standards, and special security requirements.\n* Develop with guidance, technical capabilities concurrent with the execution of the position’s responsibilities as pertaining to materials related projects.\n* Under guidance, support Document technical data generated to substantiate the assigned components, assemblies and / or systems consistent with engineering policies and procedures.\n* Develop skills to Monitor and communicate project status internally (MAEs staff), issues and significant developments as pertaining to assigned projects.\n* Propose solution to identified problems and execute with guidance.\n* Under guidance apply engineering skills to the solution of assigned projects and demonstrate understanding of technical challenges in materials related field.\n* Understand and communicate effectively with internal customers and team.\n* Learn and develop technical capabilities to Operate diverse laboratory equipment but are not limited to EDM, 3D Scanning (Blue Light), Digital/Optical Microscopy, Tomography, Micro\\-Vickers Hardness, and others as determined by the work scope of the project.\n\n**Required Qualifications**\n\n* Student in last semesters of a Bachelor’s Degree in Materials, Metallurgy, Chemical Engineering or associated experience with materials science and laboratory activities if from another career.\n* Effective written and oral communication skills in English and Spanish.\n* English Skills: Must be able to maintain a normal day\\-to\\-day fluid conversation on any topic with few mistakes (mistakes that will not affect getting the message through). 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Call Center & Customer Service in San Jose Iturbide