**Join Namuh's IT team!** We are looking for a **Technical Support Analyst**, with the opportunity to join a dynamic, challenging team with great learning potential. If you enjoy solving technical problems, have a service-oriented attitude, and are passionate about technology, we are looking for you! **What will you do in this role?** ✅ Provide internal user support for Windows and macOS devices ✅ LAN/WAN network configuration and support, VPN and Wi\-Fi ✅ Basic server and Active Directory administration ✅ Support for Microsoft 365 (Outlook, Teams, OneDrive, etc.) ✅ Installation and support of surveillance cameras (Hikvision) ✅ Software installation, peripheral setup, and incident resolution ✅ Data backup and basic information management ✅ Assistance with basic cybersecurity (Fortinet) **What are we looking for in you?** ✔ Technical degree or Bachelor's in Computer Science, Systems, Computing, or related field ✔ 1 to 2 years of experience in technical support or helpdesk ✔ Knowledge in: * Windows and macOS * LAN/WAN networks, VPN and Wi\-Fi * Servers and Active Directory * POP/Exchange email * Diagnostic and monitoring tools * Excellent service skills, communication, and problem-solving abilities **What do we offer?** ✨ Weekly pay ✨ Statutory benefits from day one ✨ Schedule: Monday to Friday, 8:00 am to 6:00 pm ✨ Positive work environment with continuous learning Job type: Full-time Salary: $10,000\.00 \- $15,000\.00 per month Benefits: * Employee discounts * Gym membership discount * Discounted cafeteria service * Company phone Work location: On-site position