San Jose del Cabo Customer Service - Call Center Job Listings

Claims Customer Service and Roadside Assistance64602117299585120

Indeed

Claims Customer Service and Roadside Assistance

*This job posting comes from the Talenteca.com job board* ### **Job opening for HR CONNECT S.A DE C.V in Los Cabos, Baja California Sur** **Requirements:** * High school diploma or Bachelor's degree * Experience in CUSTOMER SERVICE * Experience in COLD SALES * Sales-oriented profile * Call center experience * Interest in sales **Responsibilities:** Quotation and issuance of policies. Promotion, sales, and commercial support. Data entry. Collection follow-up. **Immediate issuance** (within 24 hours). **Vehicle inspections.** **Accounts receivable management and follow-up.** **Management and follow-up of renewals.** Claims handling. Roadside assistance. **Reserve cleanup.** **We offer:** Monthly salary: $8,364 Commissions up to $15,000 per month Benefits exceeding legal requirements 30 days year-end bonus Major medical expense insurance Life insurance Funeral expense assistance 2 car insurance policies with discount as employee benefit (after 3 months of employment) Savings fund (after 3 months of employment) $6,500 formal clothing allowance Agreements with gyms, school scholarships, internal university, among others) Psychological support for employees Career development plan **Desired education level:** Upper Secondary **Desired experience level:** Entry Level **Departmental function:** Commercial / Sales **Industry:** Insurance / Insurance Company *This job posting comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=692daa5b5e00003500401578&source=indeed*

Av. Leona Vicario 13, Downtown, Juárez, 23469 Cabo San Lucas, B.C.S., Mexico

MXN 8,364/month

Mechanical Diesel Technician64524075505026121

Indeed

Mechanical Diesel Technician

**Mechanical Technician - Tijuana, B.C.** **Requirements:** * Technical degree in Diesel Mechanics or related field. * Basic knowledge of components, systems, and maintenance of mechanical diesel engines. * Intermediate knowledge in diagnosis, repair, and maintenance of mechanical systems. * Proficient in using workshop tools and measuring equipment. * Understanding of engines, brakes, suspension, transmission, and basic electrical systems. **Main Responsibilities:** * Perform preventive maintenance (oil changes, filter replacements, basic adjustments). * Carry out intermediate repairs on engines, brakes, suspension, steering, and transmission. * Assist in diagnosing simple mechanical and electrical faults. * Repair mechanical and pneumatic suspensions (no diagnostic work). * Disassemble and reassemble ABS brake systems (without diagnosing these systems). * Perform maintenance on brake systems. **Skills and Attitudes:** * Proactive, with a sense of order and cleanliness. * Ability to work with minimal supervision and meet deadlines. * Manual dexterity and physical fitness for handling tools. * Detail-oriented and focused on problem-solving. **Benefits:** * Savings fund * Base salary + commission plan * Company parking * Option for indefinite contract * Free uniforms * Statutory benefits * Paid birthday off **Working Hours:** Day shift, from 8:00 am to 6:00 pm with one and a half hours for meals. Saturdays from 8:00 am to 1:30 pm. **Work Location:** Fray Junípero Serra 17504, between Blvd. Bellas Artes and Calle Eusebio Kino, Garita de Otay, 22509 Tijuana, B.C. **Salary:** BASE + bonuses and commissions. Type of position: Full-time Salary: $1.00 per month Benefits: * Savings fund * Company parking * Option for indefinite contract * Free uniforms * Additional vacation days or paid leave Work location: Onsite job

38H6+GX San José del Cabo, BCS, Mexico

MXN 1/hour

Event Management - Audiovisual64149947397889122

Indeed

Event Management - Audiovisual

We are looking for an Event Manager to lead unforgettable experiences! What will your mission be? * Ensure that each event meets the highest quality standards. * Maintain strategic relationships with the venue, clients, and key internal departments. * Implement actions based on KPIs. * Supervise monthly financial analysis to ensure budget compliance. * Keep audiovisual equipment in optimal condition. * Participate in recruitment processes and training follow-up. What we are looking for in you: * Experience managing live events and leading teams. * Administrative and financial skills. * Conversational English. * Ability to coordinate multiple tasks and solve problems in real time. * Skill in building agreements and strengthening public relations. We offer: * Competitive salary. * Benefits above legal requirements. * Relocation assistance. * A dynamic environment with strategic challenges. * Growth opportunities in the events industry. * Work with a passionate and committed team. Job type: Full-time Salary: $1.00 per month Benefits: * Salary increases * Savings fund * Option for indefinite contract * Employee referral program * Life insurance * Company phone * Free uniforms Experience: * Audiovisual Equipment: 5 years (Desirable) * Live Events: 5 years (Desirable) Language: * Conversational English (Mandatory) Work location: On-site

Coronado 412, Centro, 23400 San José del Cabo, B.C.S., Mexico

MXN 1/hour

Indeed

Color Matcher

The person in this position is responsible for achieving sales goals by applying the 4x3 customer service protocol with each client, as well as participating in manual and computerized decorative paint color matching according to the company's internal policies. Objective * Achieve assigned sales targets. * Timely application of the 4x3 Customer Service Protocol. * Perform manual or computerized decorative paint color matching. * Move sales stock in optimal quantities. * Provide excellent customer service with a courteous and friendly attitude. Fulfill assigned job responsibilities. Activities and Responsibilities * Arrive on time at the branch, properly dressed in uniform. * Clean and organize branch products. * Manually match vinyl paint, enamels, automotive lacquer, and acrylic enamel according to customer requests. * Manage the color matching logbook and the split materials logbook. * Report any materials in poor condition due to use for paint matching. * Keep Color Center equipment clean and in good condition. * Perform preventive maintenance on Color Center equipment. * Organize, face, and rotate products to prevent expiration. * Load and unload products. * Perform cross-selling. * Operate point-of-sale system for issuing invoices, quotations, sales reports, and inventory management. * Prospect customers through flyers, mailing, and call center activities. * Display current advertising materials appropriately. * Attend the company's internal training courses to fulfill career development plans. All other duties inherent to the responsibilities of the position.

Av. Leona Vicario 13, Downtown, Juárez, 23469 Cabo San Lucas, B.C.S., Mexico

Negotiable Salary

Indeed

Guest Experience Host

**About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world\-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** On the stunning southern coast of Mexico’s Baja peninsula, experience Cabo’s Golden Corridor with Mexican chic and a cool Mediterranean vibe. In the heart of all the action, the coveted community of Cabo Del Sol is home to our modern hacienda\-style village, with sparkling ocean views throughout. Create magical memories as hearts beat to the rhythm of Mexican music, art and culture – embraced by the warmth of our Four Seasons “familia.” Be a part of something truly special! Join the dream team of Four Seasons Cabo San Lucas at Cabo Del Sol as **Guest Experience Host.** This expansive property will include 96 beautifully appointed guestrooms and 61 Residences, centrally located in the "tourist corridor" between Cabo San Lucas and San José del Cabo atop the breathtaking Baja California Sur with amazing views of the sea where the Sea of Cortez meets the Pacific Ocean. Amenities will include three restaurants, three resort pools, an open\-air fitness center, Spa \& Spa Garden, and a Clubhouse event facility. **Target Hire Date – October 1, 2025** **Be You** The **Guest Experience Host** i s a key element for the success of the guest journey whose main objective is to anticipate the guest´s needs throughout their stay while curating memorable moments for them. The Host must be able to accommodate any reasonable guest request either personally or through the pertinent departments utilizing approved communication channels to ensure efficiency within the process. Hosts should get to know the ir guest ´s preferences and activities so they can anticipate their needs without being "intrusive". The Guest Experience Host will act as point of contact for VVIP´s and special attention guests assigned by management team throughout their stay. The individual will handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. **Skills and Abilities:** * At least 2\~3 years of relevant work experience in Luxury Hotel. * Self\-driven and a strategic resourcing professional. * Able to work independently and under pressure in a fast pace working environment. * Good team spirit, cooperative with good communication and interpersonal skills. * Ability to multi\-task in a high\-volume environment, utilizing a variety of computer systems to check in and out, run daily reports, select/assign rooms arriving guests, and restaurant/activity/spa reservation systems. * Reading, writing and oral proficiency in both Spanish and English language * Must be flexible with schedule \- Able to work weekdays, weekends, holidays, evening and overnight shifts. * Attention to detail. * Able to multitask and prioritize workload and projects simultaneously and efficiently. **Master Your Cratf** * Prepares and sets up “Welcome Experience” for every guest arrival in coordination with the rest of the Front Office Team (welcome beverage, cold oshi\-bouri, etc.) * Is able to perform a check in personalizing each interaction. During arrival experience, Host will “talk story” with guests, providing resort´s architectural insights, activities information while highlighting unique features of the property. Host will check in guest in an efficient and friendly manner (either in La Casona or inside guest´s accommodations), will present and confirm stay details / itinerary and will handle any last\-minute requests in accordance with standards. * Prepares and sets up “Farewell Experience” for every guest departure in coordination with the rest of the Front Office Team (farewell gift, personalized card). * Connects with guests assigned on a daily basis, anticipates and coordinates any transportation need, restaurant reservation, etc. * Plans and executes special and meaningful tokens/experiences for guests assigned throughout their stay utilizing approved vendors and budget. * Acts as “personal host” for Villa, Presidential and Rental bookings. Available to perform tasks such as packing / unpacking services, in room dining experiences, etc. * Handles all customer complaints and assists with any questions relating to hotel services, opening hours, key personnel, events, and directions. Provides excellent hospitality and professional support to all guests, fulfilling special requests where possible. Responds promptly and accurately to all guest requests in person, over the phone, through FS Chat or email. Responds promptly and accurately to all guest requests in person, over the phone, through FS Chat or email. * Utilizes a variety of computer systems to communicate with guests, run reports, etc. * Communicates with internal personnel and departments via radio, Hotsos, Teams, and phones. Chat guests via messenger application and utilize Four Seasons guest recognition program. * Assist with all Concierge services including but not limited to Dining Reservations and Transportation and processing guest packages and mail. * Works harmoniously and professionally with co\-workers and supervisors. * Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Guest Services and lobby coverage. * Provides basic trouble\-shooting support for in\-room services such as internet, TV movies, games and Web service. * Works closely with Guest Service staff to ensure smooth handling of guest luggage, guest escorts, deliveries and special requests. * Perform other tasks or projects as assigned by management. * Provide lateral service to Guest Services Team during busy periods by driving vehicles and handling luggage, which includes lifting, loading, and unloading. **What to Expect:** * Be part of a caring team with a family spirit * Have opportunities to build a successful career with global potential * Work in a diverse and challenging environment and engage with the leadership team * Be recognized for your accomplishments **About Four Seasons Hotels \& Resorts:** Four Seasons Hotels and Resorts opened its first hotel in 1961 and its story is a tale of continual innovation, remarkable expansion and a single\-minded dedication to the highest of standards. For over 50 years, Four Seasons has transformed the hospitality industry by combining friendliness and efficiency with the finest traditions of international hotel keeping. **Service Culture** Currently operating 126 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do. **What it is Like to Work for Four Seasons Hotels \& Resorts:** At Four Seasons, we guide all of our actions by the Golden Rule: “Treat others the way you would like to be treated.” Here, you will get to work on a team that is built on mutual respect, collaboration, excellent service and a passion for service. As a luxury brand, your work will be also guided by very strict standards to ensure a high level of quality and service at all times. Expect to work hard but have fun and learn along the way, taking your career, experience and skills to the next level. As an added bonus, working with Four Seasons gives you the opportunity to work for an international company and travel all over the world while staying at incredible properties for free! Learn more by visiting us at: Company Site: www.fourseasons.com Our Careers: Four Seasons Careers (myworkdayjobs.com) LinkedIn: https://www.linkedin.com/company/four\-seasons\-hotels\-and\-resorts Facebook: https://www.facebook.com/FourSeasonsJobs Twitter: https://twitter.com/FourSeasonsJobs We look forward to receiving your application! **\*\*\*\*\*\* Due to the high volume of applications we receive, we will only be contacting candidates selected for an interview.\*\*\*\*\*\***

Av. Leona Vicario 13, Downtown, Juárez, 23469 Cabo San Lucas, B.C.S., Mexico

Negotiable Salary

Executive for Customer Service and Sales at Beauty Clinic64148339614851125

Indeed

Executive for Customer Service and Sales at Beauty Clinic

At Belleza Latina, we are looking for an **Executive for Customer Service and Sales** who will be the first point of contact for our patients at the clinic and who will also manage appointment scheduling and sales through our digital channels. This is a position that combines in-person service with digital sales via chat, ideal for someone who enjoys interacting with the public and has a passion for the beauty industry. **Important:** As the face of the brand at the clinic, we are seeking someone with **excellent personal presentation and a strong affinity for aesthetics and wellness**, projecting professionalism and alignment with the experience we aim to provide. **Schedule** * Monday: 2:00 pm – 8:00 pm * Tuesday to Friday: 10:00 am – 7:00 pm * Saturdays: 10:00 am – 2:00 pm (*one Saturday off per month*) **Compensation** * $12,000 MXN monthly net (tax-free) \+ statutory benefits * **Unlimited commissions** on appointments confirmed through chat *(leads are assigned; no prospecting required)* * During the **first 2 months**, $4,000 MXN in commissions are guaranteed, making the total guaranteed salary **$16,000 MXN** during this period. * After the first 2 months, commissions will depend on your performance. Currently, the average commission for other sales staff is approximately **$8,000 MXN**. **Responsibilities** * Welcome patients at the clinic, providing a warm and professional customer experience. * Manage chats and messages on digital platforms to schedule appointments and complete sales. * Handle cash and bank transfer payments. * Follow up on leads assigned by the system, ensuring an effective sales process. * Keep the reception and patient service area organized. * Record and update appointment information in the system. **Ideal Candidate Profile** * Excellent personal presentation and genuine interest in beauty and wellness. * Clear, persuasive, and empathetic communication skills. * Previous experience in customer service and/or sales (in-person or digital). * Proactive, organized attitude with a results-oriented mindset. * Availability for in-person work in Mérida, according to the specified schedule. **Education:** **Must have completed technical or higher education** in **Business Administration, Sales, Communications, Public Relations, or related fields**. Previous experience in customer service or sales is required. Experience in **beauty, wellness, healthcare, or premium service sectors** will be highly valued. If you are passionate about customer service, love the world of beauty, and want to grow in a dynamic and professional environment, we are looking for you. **Apply now and become part of Belleza Latina.** Job type: Full-time, Indefinite duration Salary: $12,000\.00 \- $20,000\.00 per month Benefits: * Discounts and preferential pricing * Free parking * Option for indefinite contract * Major medical insurance * Free uniforms Education: * Completed higher technical degree (Desirable) Workplace: On-site job

X4G7+V5 La Palmillita, BCS, Mexico

MXN 12,000-20,000/year

Indeed

Reservation Agent

Requirements: * Live in San José del Cabo. * High school diploma. * Service-oriented attitude. * Flexible schedule availability. Experience: * Experience in customer service. * Administrative internal controls. Knowledge: * Proficiency in Windows. * Mobile phone usage (WhatsApp, text messages, calls, etc.). * Intermediate English. * Strong communication skills. * Familiarity with the Los Cabos destination. Responsibilities: * Enter and track reservations. * Follow up with suppliers. * Receive incoming calls. * Respond to emails.

Av. Leona Vicario 13, Downtown, Juárez, 23469 Cabo San Lucas, B.C.S., Mexico

Negotiable Salary

Event Management - Logistics63841817086467127

Indeed

Event Management - Logistics

We are looking for an in-house Event Manager to lead unforgettable experiences! If you have experience in event planning and execution, with a strategic focus and the ability to lead teams, this is your opportunity. What will be your mission? * Ensure that each event meets the highest quality standards. * Maintain strategic relationships with general management, sales, and other key departments. * Manage and present reports and follow up on action plans. * Supervise monthly financial analyses to ensure budget compliance. * Coordinate contract renewals well in advance. * Keep audiovisual equipment in optimal condition. * Select and train operational staff in coordination with Human Resources. What we are looking for in you: * Experience in live event management and team leadership. * Administrative and financial skills. * Proficiency in conversational English and Microsoft Office tools. * Ability to coordinate multiple tasks and solve problems in real time. * Skill in building agreements and strengthening public relations. We offer: * A dynamic environment with strategic challenges. * Growth opportunities within the events industry. * Work alongside a passionate and committed team. * Competitive salary and superior benefits. Job type: Full-time Salary: $1.00 per month Benefits: * Salary increases * Savings fund * Option for indefinite contract * Referral program * Life insurance * Company phone * Free uniforms Experience: * Audiovisual Equipment: 5 years (Desirable) * Live Events: 5 years (Desirable) Language: * Conversational English (Required) Work location: On-site

Coronado 412, Centro, 23400 San José del Cabo, B.C.S., Mexico

MXN 1/hour