Job Summary: Responsible for defining, implementing, and maintaining standard operating tools, and providing technical support to production lines, with direct impact on the corporate group. Key Responsibilities: 1. Second-level support and problem resolution on production lines. 2. Leading the introduction of new products and ensuring quality. 3. Implementing improvements in production processes and workstations. Have you ever used self-checkout at a Walmart? Perhaps you’ve grabbed a beverage from a vending machine or paid to park your car? If you answered an emphatic "YES," then you’ve done so with the help of one of the 10 million devices installed by Crane Payment Innovations (CPI). We manufacture the technology that powers your everyday life, enabling over 4 billion transactions weekly across more than 143 currencies worldwide. From cash and coins to cards and mobile devices, we keep the world of payments moving with intelligent validation devices and enterprise management software. Headquartered in Malvern, PA, CPI is supported by: >2,500 global associates, 7 manufacturing sites, 12 corporate offices, and 43 service branches. **WHAT YOU’LL DO** Responsible for defining, implementing, and maintaining Standard Operating Tools (IT Documentation CBS), meeting quality and efficiency metrics across all released production lines, and providing ongoing technical support following initial Level-1 Support analysis. The Operations Engineer will have a direct impact on our corporate group, responsible for: * Supporting and ensuring Level-2 support to production lines, investigating root causes and resolving issues within scope—including implementation of changes—and tracking results to verify positive outcomes via PARs, CARs, fixtures, 3-in-1 Poka-Yokes, etc. * Serving as leader or team member of the APQP team during new product introductions—ensuring delivery and quality of deliverables defined in the Global Tollgate Process—as the accountable person for quality of new products within their Value Stream, and ensuring timely implementation of all QRO Manufacturing Strategy requirements. * Establishing production processes ensuring compliance with CBS (operating standards, layout, process flow, FMEA, etc.) and ISO 9001, as well as maintaining associated tools. * Improving production processes and workstations to impact quality, cost, delivery, ergonomics, and safety—including proposals and observations from other departments. * Executing productivity indicator-driven improvement actions. * Generating, coordinating, and tracking special processes such as major change pilot runs onsite, at other sites, and with suppliers. * Coordinating and ensuring execution of activities stemming from meetings (QMT) with Engineering (Level-3 Support) to guarantee information and resource flow needed to resolve product- and process-related issues and changes. * Implementing engineering changes via PCNs. * Maintaining line readiness for integration of new variants, part numbers, and profiles through established processes—PCN, TCN, Concessions, EDR—as applicable. * Defining and requisitioning materials, equipment, and fixtures for non-standardized production process changes, and coordinating rework with external suppliers. * For Finished Product and Purchased Parts Concessions: verifying that documentation submitted by the originator is accurate prior to sending the concession for approval; determining whether the concession represents high or low risk; and ensuring its approval and implementation. * Implementing APQP core tools (PFD, PFMEA, MSA, Cpk, SPC, Control Plan) across product lines within the organization. * Implementing MasterCard Terminal Quality Management standards requirements into manufacturing processes (*applies only to Connectivity lines*). **WHO WE’RE LOOKING FOR** **Qualifications and Requirements** * Bachelor’s degree in Electronics Engineering, Mechatronics, Industrial Engineering, or equivalent. * English proficiency: Advanced. * Experience: Desirable: 2 years in Time and Motion Analysis. Desirable: 3 years using statistical tools (Cpk, Cp, X-R Charts). Desirable: 3 years using problem-solving tools (Ishikawa, Pareto, 8D, 5W, PDCA). Desirable: 3 years in production processes (line balancing). Desirable: 2 years managing and administering engineering changes. * Desired Knowledge: Time and Motion Analysis; Line Balancing; Statistical tools (Cpk, Cp, X-R Charts); Problem-solving tools (Ishikawa, Pareto, 8D, 5W, PDCA); Production processes; Basic electronics knowledge (circuit diagram interpretation); International quality standards; Basic AutoCAD and SolidWorks knowledge; Mechanical drawing and GD&T interpretation; Basic SAP usage in BOM module; APQP Core Tools: DFMEA, PFD, PFMEA, MSA, Cpk, SPC, Control Plan, PPAP. **Personal Attributes** * Customer Service * Decision-Making and Results Orientation * Teamwork and Diversity * Ethics and Transparency * Intellectual Capital * Job Knowledge / Technical Skills * Leadership * Safety * CBS **WHAT WE OFFER** * Competitive salary * Major medical insurance, dental insurance, and life insurance. * Savings fund. * Grocery vouchers. * Opportunities to travel and work at our global sites. Does this sound interesting? Come see why we are OneCPI! **Join Crane Payment Innovations and Crane Co.** CPI is part of **Crane Co.**, a diversified manufacturer of high-engineered industrial products. Founded in 1855, Crane Co. provides products and solutions to customers across four business segments: Aerospace & Electronics, Fluid Handling, Engineered Materials, and Payment and Merchandising Systems. Crane employs approximately 12,000 people across North America, South America, Europe, Asia, and Australia. Crane Co. is listed on the New York Stock Exchange (NYSE: CR). *Crane Co. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, military status, or national origin—or any other characteristic protected under applicable federal, state, or local law.*