In-Home Technical Support

Description

Job Summary: In-home technical support for installation and configuration of smart products, displays, networks, cameras, and software, including maintenance and sales. Key Highlights: 1. On-site technical support for users 2. Installation and configuration of smart products 3. Motorcycle operation and availability for travel Job Posting In-Home Technical Support Location: San Nicolás de los Garza, Nuevo León Company: TECHSMART MAYOREO Posted on May 13, 2026 Valid until June 26, 2026 Net Monthly Salary $10,000\.00 Apply Reference Number: 21134569 Description JOIN OUR TEAM AS AN IN-HOME TECHNICAL SUPPORT SPECIALIST Responsibilities: Provide on-site technical support to users; install and configure smart products (LIGHTING, THERMOSTAT, DOORBELL, SMART LOCK); install and configure TV displays, Wi-Fi and extenders, cameras, and biometric time clocks; install and configure software; computer literacy; inventory control; generate manuals and document processes; perform Level 1 maintenance on computers, ATCs, and sales activities. Requirements: Valid motorcycle driver's license — mandatory; ability to operate a motorcycle; availability to travel around Monterrey; adherence to processes and policies; minimum desirable experience: 1 year; excellent personal presentation. Requirements * Required education level: Junior high school / technical junior high school * Experience: 6 months \- 1 year in in-home technical support * Knowledge(s) and tool(s): + Ability to operate a motorcycle + Use of general tools + Level 1 computer knowledge * Language(s): + None * Skill(s) and competency(ies): + Commitment + Motivation + Teamwork + Negotiation + Customer orientation + Results orientation * Candidate availability: + Travel required Schedule Monday to Friday Full-time 09:00 \- 18:00 Schedule clarification: Monday to Saturday, 9:00 AM to 6:00 PM Functions and Activities * Software installation and configuration. * On-site technical support to users, installation and configuration of smart products. * Installation and configuration of TV displays, Wi-Fi and extenders, cameras, biometric time clocks. The company offers * Statutory benefits * Productivity bonus * Transportation vehicle * Indefinite-term employment contract Recruitment Process * Start date of your recruitment process: May 13, 2026 * Duration of recruitment process: 1 Week