TECHNICAL SUPPORT

Description

Job Summary: Grupo Evans is seeking a Technical Support Specialist to ensure the optimal operation of mobile devices, networks, and operating systems, as well as the management of technological resources. Key Highlights: 1. Ensure the proper functioning of mobile devices, laptops, and Wi-Fi networks. 2. Assist in the administration of the company's networks and communications. 3. Stay up to date with job-related knowledge, techniques, and tools. **GRUPO EVANS FOR GROWTH** REQUIRES: **"TECHNICAL SUPPORT SPECIALIST"** RESPONSIBILITIES: * Ensure the proper functioning of the company's mobile devices, laptops, cell phones, and Wi-Fi antennas. * Ensure implementation of the necessary infrastructure for the proper operation of the company's operating systems. * Ensure all voice communication devices are effectively utilized in company operations. * Provide support in the administration of networks and communications. * Stay up to date with knowledge, techniques, and tools related to the position. * Ensure compliance with performance indicators for the position. * Ensure compliance with departmental and company policies and procedures. * Ensure proper management of material resources assigned to the position. **EDUCATION:** * Electromechanical Engineering * Systems Engineering * Computer Science \* **EXPERIENCE** * 3 years as a telecommunications technician * 3 verifiable years handling and administering networks and mobile devices * Customer service experience **SKILLS** * Advanced proficiency in mobile devices, Wi-Fi, and networks * Configuration of operating systems and application software * Control of fixed-asset inventories for computer equipment. **WE OFFER:** * Statutory and above-statutory benefits * Cafeteria service * Life insurance * Uniforms * Transportation * Grocery vouchers Contact the recruitment department at the following number: * 3310002623 Salary: $15,000\.00 \- $17,000\.00 per month Benefits: * Discounts and preferential pricing * Life insurance * Cafeteria service * Company phone * Complimentary uniforms * Grocery vouchers Workplace: On-site employment