Technical Service Supervisor

Description

Job Summary: Supervise and coordinate construction and service areas to ensure timely, quality home deliveries and post-sale support, ensuring client satisfaction. Key Responsibilities: 1. Ensure timely and high-quality housing delivery with zero defects. 2. Supervise the repair process and warranty-related services. 3. Experience in customer service, after-sales support, and warranties. At Ruba, we don’t just build homes—we also build a better workplace for our employees, certified by GPTW as one of the 100 Best Companies to Work For in Mexico. We invite you to join our team in Monterrey. TECHNICAL SERVICE SUPERVISOR Ensure that housing units are delivered to customers on time, with quality and zero defects; additionally, supervise and coordinate actions between construction and SC departments to carry out the repair and warranty-related service processes promptly and correctly, thereby achieving customer satisfaction. Requirements: Architecture or Civil Engineering degree 4 years of experience in a similar position Experience supervising mass-housing construction projects Experience in customer service, after-sales support, and warranties Proficiency in Microsoft Office and Enkontrol Customer-oriented attitude Professional appearance Results-driven Strong communication skills Proactive We Offer: Competitive salary Benefits exceeding statutory requirements Excellent work environment Professional development and growth opportunities Training programs. -Requirements- Minimum education: Higher education - Bachelor's degree 2 years of experience Knowledge: Leadership, Quality, Customer Service Keywords: resident, supervisor, assistant manager, coordinator, responsible person, manager, captain, care