Private Security Operations Director

Description

Position Summary: We are seeking an Operations Director to lead and manage the full operation in the city of León, ensuring security services and quality standards. Key Highlights: 1. Lead and supervise private security services. 2. Coordinate operational staff and attend to clients. 3. Implement operational improvements and resolve incidents. We are seeking an **Operations Director** to lead and manage the full operation in the city of León. The candidate will be responsible for ensuring proper operation of security services, supervision of operational staff, client service, and compliance with the company’s quality standards. We seek a profile with **strong leadership, experience in private security, and the ability to make operational decisions.** **Responsibilities** * Direct and supervise private security services operations in the city of León. * Coordinate supervisors and operational staff. * Ensure service coverage and incident control. * Attend to clients and follow up on operational requirements. * Supervise compliance with security protocols. * Monitor service and supervisor performance. * Manage staff rotation and support recruitment. * Implement operational improvements. * Prepare operational reports and track key performance indicators. * Resolve operational incidents and critical situations. **Requirements** * **Minimum 5 years of experience in private security** * Experience managing **operations with at least 50 personnel** * Experience coordinating supervisors and operational staff * Experience in client service * Leadership and decision-making ability * Proficiency in Excel and operational reporting * Availability to handle operational situations * Bachelor’s degree preferred (Administration, Security, Criminology, or related field) **Key Skills** * Leadership * Operational organization * Problem solving * Personnel management * Client communication * Working under pressure **We Offer** * Competitive salary based on experience * Statutory benefits * Opportunities for growth within the company * Direct involvement in the operation’s expansion Salary: $19,000\.00 \- $23,000\.00 per month Benefits: * Salary increases * Company vehicle * Option for indefinite-term contract * Company phone * Complimentary uniforms Workplace: On-site employment