Operational Human Resources Coordinator

Description

Job Summary: We are seeking a B2B Operational Human Resources Manager to lead the creation, structuring, and consolidation of the Human Resources department, with experience in service, industrial, or manufacturing companies. Key Highlights: 1. Lead the creation and consolidation of the Human Resources department 2. Key position for the professionalization and growth of the company 3. Opportunity to implement organizational processes and metrics **B2B Operational Human Resources Manager** **Company:** NEATER **Location:** León, Guanajuato **Position Type:** Full-time / On-site **Schedule:** Monday to Friday **Salary:** $22,000 to $28,000 monthly, depending on experience **Benefits:** Statutory benefits **Job Description** At **NEATER**, we are entering a new phase of growth and departmentalization. We seek to onboard a **B2B Operational Human Resources Manager** to lead the creation, structuring, and consolidation of the Human Resources department. This position requires a candidate with experience in service, industrial, manufacturing, facility services, private security, industrial cleaning, logistics, operational outsourcing, or similar sectors—where they have managed large operational workforces and formal HR processes. We seek a strategic\-operational profile: someone capable of executing day\-to\-day operations while also proposing improvements, streamlining processes, documenting policies, implementing controls, and helping elevate the organization to the next level. **Main Responsibilities** * Lead the company’s Human Resources department. * Recruitment and selection of operational and administrative personnel. * Administration and monitoring of a high\-volume operational workforce. * Attendance tracking, incident management, turnover, absenteeism, and labor conflicts. * Monitoring of logs, operational reports, and personnel documentation. * Preparation, administration, and control of employment contracts in accordance with authorized templates. * Integration, updating, and safeguarding of personnel files. * Support in pre\-payroll processing, incidents, employee onboarding/offboarding, vacation scheduling, leave requests, and internal transfers. * Coordination with supervisors, operations, and administration to ensure service coverage. * Handling and resolution of conflicts with operational staff. * Communication with personnel assigned across various services or facilities. * Development of internal HR policies, regulations, procedures, and forms. * Support in implementing and documenting processes under the **ISO 9001** methodology. * Tracking of HR metrics: turnover, absenteeism, coverage, time\-to\-hire, incidents, and performance. * Coordination with accounting, administration, and senior management for payroll, contracts, documentation, and compliance processes. * Participation in B2B administrative processes related to industrial clients, purchase orders, documentation, audits, RFQs, and supplier requirements. **Requirements** * Completed bachelor’s degree in Human Resources, Business Administration, Organizational Psychology, Industrial Relations, Business Management, or a related field. * Minimum 4–6 years of experience in Human Resources. * Experience managing operational workforces of **100–200 employees**. * Experience in mass or operational recruitment. * Experience in B2B, industrial, manufacturing, specialized services, facility services, private security, logistics, or similar sectors. * Knowledge of employment contracts, personnel files, incidents, pre\-payroll, and personnel management. * Proficiency in Excel and administrative systems, ERP, or HR software. * Familiarity with or participation in **ISO 9001** processes, process documentation, internal audits, or quality management. * Strong communication skills with operational staff, supervisors, clients, and senior management. * Ability to work under pressure and resolve operational issues. * Valid driver’s license and availability for occasional visits to service sites, clients, or facilities. **Desirable Knowledge** * Federal Labor Law (LFT), IMSS, INFONAVIT, onboarding/offboarding, and incident handling. * Pre\-payroll and attendance control. * Operational recruitment. * Labor conflict management. * HR metrics. * ISO 9001\. * ERP, HR software, time clocks, or attendance systems. * Industrial B2B processes: purchase orders, RFQs, supplier documentation, CFDI, electronic invoicing, audits, and documentary compliance. * REPSE, STPS, or labor compliance in service companies. **Key Skills** * Leadership. * Effective communication. * Operational judgment. * Organization. * Proactivity. * Structured thinking. * Ability to build processes from scratch. * Management of operational staff. * Conflict resolution. * Timely follow\-up. * High sense of responsibility. * Ability to collaborate simultaneously with senior management and operations. **What We Offer** * Monthly salary of **$22,000 to $28,000**, based on experience and profile. * Statutory benefits. * A key role in building and leading the HR function. * Direct involvement in the professionalization and growth of the company. * Opportunity to implement processes, metrics, and organizational structure. * Career development within a B2B company focused on corporate and industrial services. Salary: $22,000\.00 \- $28,000\.00 per month Experience: * B2B: 5 years (Mandatory) Workplace: On\-site employment