SUPERVISOR

Description

Position Summary: Supervise overall store operations, lead the team, and ensure excellent customer service while maintaining AutoZone standards. Key Responsibilities: 1. Store operations leadership and supervision 2. Fosters an optimal work environment and customer service 3. Identifies staff strengths and areas for improvement Supervise general operations across all store areas, serving as a role model for your team. Provide necessary direction and feedback to employees under your supervision to coordinate proper execution of store operational processes, foster an optimal work environment, and deliver excellent service to our customers. * Authorize damaged and undamaged returns resulting from defective merchandise, incorrect employee recommendations, or catalog errors—always placing the customer first and ensuring their full satisfaction. * Ensure all parts and products are in their assigned locations within the store and that physical inventory matches system records by executing flawless weekly inventory maintenance tasks. * Supervise store operational activities, serving as a role model, and ensure employees provide customer consultation and utilize all tools provided by AutoZone—including the electronic catalog and diagnostic and testing equipment—to deliver reliable advice and genuine solutions to our customers’ needs, thereby also helping prevent merchandise returns through this practice. * Identify subordinates’ strengths and development opportunities to assign appropriate tasks, recognize strong performance, and provide feedback when identifying areas for improvement and training. * Supervise that all employees comply daily with their scheduled working hours and AutoZone’s dress code, interact with each other and our customers with the highest levels of respect, friendliness, and professionalism, and apply AutoZone’s guidelines and values. * Review and analyze the Profit & Loss (P\&L) report during each period to identify opportunities for expense control and contribute to improving them by promoting a culture of savings across all controllable consumptions within the team. * Assign and follow up on tasks for area supervisors—including planogram setup, merchandise arrangement, warehouse cleaning, restrooms, cafeteria, sales floor, and parking lot—as well as review daily cash count reports for the main register, perform cash sweeps, and conduct cash register closings for staff under your supervision per AutoZone procedures. * Supervise and ensure employees use AutoZone-provided safety equipment—including belts, gloves, aprons, and goggles—when arranging merchandise, conducting vehicle tests, or using in-store diagnostic stations, thereby helping prevent workplace accidents and ensuring a safe environment for our employees. * High school diploma * One to two years of experience as a supervisor in retail, warehouse, or store environments * Flexible availability to work varying shifts AutoZone Mexico is the leading distributor of automotive parts and accessories in the Americas. In Mexico, we operate over 800 stores; two distribution centers; a Store Support Center (CAT) located in Monterrey, Mexico; and a Business and Technology Store Support Center (BTSSC) located in Chihuahua. We employ more than 16,000 AutoZoners nationwide. Our customer-centric culture and commitment to going above and beyond define our identity—for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you’re assisting customers or advancing your professional career, we provide the tools and support you need to achieve success and propel your future. AutoZone and its subsidiary, ALLDATA, are equal opportunity employers. All applicants will be considered for employment based on their skills and competencies, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other legally protected category.