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These adjustments should be backed by dispute findings, adhering to applicable rules.\n* **Follow\\-up and Record\\-Keeping:** Maintain detailed records of all ongoing disputes, tracking progress, decisions, and any relevant information to ensure efficient and transparent management.\n* **Report Generation:** Prepare periodic reports on dispute statuses, analyzing trends, key metrics, and providing recommendations for process improvements.\n* **Regulatory Compliance:** Ensure that all actions related to disputes comply with national and international regulations as required by regulatory entities.\n\n**Job Profile:**\n\n* **Minimum 2 years of proven experience** in Disputes/Chargebacks.\n* Strong **analytical skills** and the ability to retain complex knowledge, focusing on interpreting documentation and drawing accurate conclusions.\n* Ability to work effectively in a team, collaborating with various areas and organizational levels.\n* Proficiency in **English**, with the ability to engage in technical language specific to Disputes.\n* Detail\\-oriented with the capacity to handle multiple tasks simultaneously, maintaining high standards of quality and precision.\n* Solid knowledge of IT tools (Mastercard Connect, MASTERCOM, DDR), systems, and formats related to both **domestic (Mexico)** and **international disputes** within the Mastercard environment.\n* Excellent **verbal and written communication skills**, with the ability to negotiate and mediate conflict situations as required by the department. 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DE C.V., SOFOM E.N.R. is seeking a Customer Service Agent for Credit Constructor – Benito Juárez, Mexico City**\n------------------------------------------------------------------------------------------------------------------------------------\n\n\n**Location:** Insurgentes Sur (pending relocation to Polanco by end of March) \n\n**Schedule:** Monday to Sunday, 10:00 to 19:00 or 11:00 to 20:00 (weekend rest days rotated).\n\n **Job Description**\n\n \n\nWe are looking for individuals with an excellent service attitude, strong communication skills, and a passion for customer service. 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Judith Rosales at 5557974379 / 558851 7650, mentioning their preferred shift.\n\nJob type: Full-time\n\nSalary: $7,000.00 \\- $11,000.00 per month\n\nExperience:\n\n* Call center or customer service: 1 year (Preferred)\n\nWork location: On-site employment","price":"$MXN 7,000-11,000/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767517424000","seoName":"telephone-executive-collection","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-san-gregorio-cuautzingo/cate-sales-outbound/telephone-executive-collection-6496223029158612/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"3a24564f-7615-444d-84a4-827798884e60","sid":"2b650882-09c1-409d-9ad7-7cfdf9f1b297"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad Nezahualcóyotl,Estado de México","unit":null}]},"addDate":1767517424151,"categoryName":"Sales - Outbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1266,1624","location":"Guanajuato 54, Roma Nte., Cuauhtémoc, 06700 Ciudad de México, CDMX, Mexico","infoId":"6498594622681712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Call Center Executive (INBOUND) 3:00 PM to 11:00 PM / Immediate Availability","content":"We are looking for **15 Inbound Telephone Executives** for **immediate hiring**, as part of the growth of our **Customer Service Call Center**.\n\n**Available fixed shift:**\n\n* **3:00 PM to 11:00 PM**\n\n***(No rotation)***\n\n**Responsibilities**\n\n✔ Handling inbound calls \n✔ Customer guidance and follow-up \n✔ Data entry and validation \n✔ Customer service and retention\n\n**Requirements**\n\n✔ Completed high school education \n✔ Experience in inbound call center or customer service (preferred) \n✔ Strong verbal communication skills and active listening \n✔ Basic PC proficiency \n✔ **Immediate availability**\n\n**We offer**\n\n✔ Base salary \n✔ Statutory benefits \n✔ Paid training \n✔ Direct hiring \n✔ Job stability \n✔ Growth opportunities\n\n**Important**\n\nLimited vacancies (15 positions). \nHiring will be carried out immediately upon shift assignment.\n\n**Apply now and join La Latino Seguros**\n\nJob type: Full-time, Indefinite-term\n\nSalary: $10,000.00 per month\n\nBenefits:\n\n* Option for indefinite-term contract\n* Life insurance\n* Food vouchers\n\nWork location: On-site employment","price":"$MXN 10,000/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767702704897","seoName":"executive-call-center-inbound-15-to-23-hours-immediate-availability","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-san-gregorio-cuautzingo/cate-sales-outbound/executive-call-center-inbound-15-to-23-hours-immediate-availability-6498594622681712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"7d302b01-2360-4a41-90ee-1fae1a84209e","sid":"2b650882-09c1-409d-9ad7-7cfdf9f1b297"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1767702704897,"categoryName":"Sales - Outbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1266,1624","location":"Productos de Alambre la Nacional # 1, Esq. Santa Monica Vista Hermosa, 54080 Tlalnepantla, Méx., Mexico","infoId":"6498594621145712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"CUSTOMER SERVICE VIA PHONE AND SERVICE FOLLOW-UP","content":"**AUTHORIZED SAMSUNG ELECTRONICS SERVICE CENTER NIES**\n\nCustomer service and technical support for Samsung electronic products in Mexico. With over 20 years of experience, we offer a dynamic and collaborative work environment for all our employees, promoting professional growth and customer satisfaction.\n\n**Location:**\n\nBoulevard México Querétaro 43, Viveros de la Loma, Tlalnepantla, Edo. Mex. 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Sales - Outbound in San Gregorio Cuautzingo
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Location:San Gregorio Cuautzingo
Category:Sales - Outbound
Telephone Executive – Customer Service64994793926019120
Indeed
Telephone Executive – Customer Service
*Data Voice*, a Mexican company with extensive experience in developing technology for Contact Centers, is looking for your talent as: **TELEPHONE EXECUTIVE**! **Responsibilities**: * Answer customer phone calls and chats, resolving inquiries and providing information. **Requirements**: * Minimum 6 months’ experience in **call center** * Excellent verbal and written communication skills. * Basic computer knowledge and ability to learn call management systems. **We offer**: PDL, monthly salary of $8,782.20 and $250 punctuality bonus. **Location**: Av. Sor Juana 14, Tlalnepantla centro, cp. 54000, Tlalnepantla de Baz **Schedule**: Monday to Saturday, 12:00–20:00 hrs. Interested candidates may apply here or send CV to: reclutamientodv@datavoice.com.mx and follow up via WhatsApp 556966-5479 Job type: Full-time Salary: $8,782.00 per month Workplace: On-site
Av Sor Juana Inés de La Cruz 14, Tlalnepantla Centro, 54000 Tlalnepantla, Méx., Mexico
$MXN 8,782/month
Telephone Sales Executive64994793750659121
Indeed
Telephone Sales Executive
**EFECTIVALE is seeking a Telephone Sales Executive in Condesa - Gustavo A. Madero, Mexico City** ----------------------------------------------------------------------------------------------------- **Join our team and grow with us** We offer a **comprehensive monthly income starting at $12,452.58 plus uncapped commissions**, with an additional average of **$15,000 to $20,000**. **Compensation** * Base salary: $8,548.80 * Grocery vouchers: $1,538.78 * Meal vouchers: $1,365.00 * Attendance and productivity bonus: $1,000 **Premium benefits from day one** * IMSS, life insurance, and funeral expense coverage * 30-day year-end bonus * 70% vacation premium * Vacation days as stipulated by law **Additional benefits (permanent contract)** * Savings fund and savings account * LinkedIn Learning * English classes, yoga, and boxing classes * Internal growth plan * Discounts with affiliated companies **Schedule** * Monday to Friday, 9:00 AM to 6:00 PM * Fixed weekends and holidays off **Location** Campeche 290, Hipódromo neighborhood, Cuauhtémoc borough 10 minutes from Chilpancingo Metro and Campeche Metrobús stations **Desired education level:** High school diploma (or equivalent) **Desired experience level:** Mid-level **Departmental function:** Commercial / Sales **Industry:** Financial Services **Skills:** * TELEPHONE SALES * PROSPECTING * COLD CALLING *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=695d647c6800003300b240e8&source=indeed*
C. Saltillo 19, Jardines de Guadalupe, 57140 Cdad. Nezahualcóyotl, Méx., Mexico
$MXN 12,452/year
Customer Service / Immediate Hiring64994793845889122
Indeed
Customer Service / Immediate Hiring
DESCRIPTION JOIN ONE OF THE BEST COMPANIES TO WORK IN MEXICO TELEPHONE EXECUTIVE Requirements: * Completed Secondary Education WE OFFER: BASE SALARY $8500\- $15,000 NET BIWEEKLY PAYMENTS\* * 12-DAY VACATION * 15-DAY BONUS (AGUINALDO) * VACATION AND SUNDAY BONUS 25% * SOCIAL SECURITY (IMSS) * PRODUCTIVITY BONUS * IMMEDIATE HIRING * PAID TRAINING Work Location: CDMX, NEAR BBVA TOWER Immediate hiring If you meet the profile and are seeking an excellent professional development opportunity, apply through this channel. We will contact you shortly. 5 6 10 32 58 22 REQUIREMENTS Completed Secondary Education 3 to 6 months of experience in customer service Experience in Customer Service, Collections, Call Center, Telephone Executive
Toronto 637, Las Americas, 53040 Naucalpan de Juárez, Méx., Mexico
$MXN 8,500-15,000/year
Call Center and Technical Training Specialist64994793830147123
Indeed
Call Center and Technical Training Specialist
***Data Voice***, a Mexican company with extensive experience in developing contact center technology, is looking for your talent as: **Call Center Staff Training Specialist** **Responsibilities:** * Deliver initial training sessions for new employees, covering products, services, systems, customer service techniques, and sales techniques. * Conduct ongoing training and refresher programs for current employees based on new policies, products, or technologies. * Develop and update training materials, including manuals, presentations, and multimedia resources. * Evaluate employee performance before and after training to measure program effectiveness and implement improvements. **Requirements:** * Minimum 1 year of prior experience delivering staff training, preferably in call centers, customer service, or sales. * Ability to motivate and maintain employee engagement during training sessions. * Strong verbal communication skills and active listening. * Sense of responsibility, punctuality, commitment, and teamwork. **We offer**: statutory benefits (IMSS, vacation, vacation bonus, and Christmas bonus), and a monthly salary of $11,200.00. **Location**: Av Sor Juana 14, Tlalnepantla centro, cp 54000 , Tlalnepantla de Baz **Schedule**: Monday to Friday from 9:00 am to 6:00 pm; Saturdays from 10:00 am to 4:00 pm. Interested candidates should send their CV to: reclutamientodv@datavoice.com.mx and via WhatsApp to 5569665479 Job type: Full-time Salary: $11,200.00 per month Workplace: On-site
Av Sor Juana Inés de La Cruz 14, Tlalnepantla Centro, 54000 Tlalnepantla, Méx., Mexico
$MXN 11,200/month
Customer Service (Phone-Based)64994793814275124
Indeed
Customer Service (Phone-Based)
Are you looking for an opportunity where your talent is the driving force—even **with no prior experience**? We’re looking for you to join our **Customer Service and AFORE teams.** This is your chance—we’re seeking: **Phone-Based Executive** for **Customer Service or AFORE** campaigns Work Location: **Gustavo Baz**, at the level of Tequex**.** **Afternoon Shift**: 3:00 PM to 10:00 PM. We provide **free transportation** \*\*\* Valid for departure and afternoon shift **Mixed Shift 1**: 11:00 AM to 6:00 PM **Mixed Shift 2**: 1:00 PM to 8:00 PM Work schedule: **Monday through Sunday**, with midweek rest days **Don’t worry about experience!** You’ll receive a **comprehensive training program**, enabling you to master your responsibilities from day one. **Benefits Package Includes:** * Guaranteed base **salary** * Paid **training** **Statutory Benefits from Day One** * **Social Security**: 100% coverage through IMSS * **Year-End Bonus (Aguinaldo)**: Increases with seniority up to **30** days * **Vacation Days**: To rest and recharge * **Vacation Bonus (Prima Vacacional)**: Increases with seniority * **Sunday Premium (Prima Dominical)** Direct hiring by the company (Not through an agency) **Additional Benefits:** * **Life Insurance**: For your protection and that of your loved ones. * **Retirement Savings Fund** (Think about your future!) * **Exclusive discounts** on group products and services * **School Supplies**: Applies to Basic Education * **Scholarships**: To continue your studies (covers up to Master’s degree) * **Family Support**: Extended maternity/paternity leave These are just some of the **32** benefits enjoyed by our team **Requirements:** Be at least **18 years old** Have completed **High School** (not mandatory) Strong verbal communication skills Preferred experience in phone-based service: **Collections, Customer Service, or AFORE** Interested? Apply now—and we’ll contact you shortly. Job Type: Part-time, Indefinite-term contract Salary: $9,470.00 – $10,250.00 per month Benefits: * Study support * Transportation assistance or service * Option for indefinite-term contract * Life insurance * Discounted cafeteria service * Free uniforms Application Question(s): * Travel time from home to workplace * Indicate your preferred shift * Please provide your WhatsApp number for best contact Workplace: On-site employment
Sindicato Nacional de Electricistas 54, Hab Viveros del Valle, 54060 Tlalnepantla, Méx., Mexico
$MXN 9,470-10,250/month
Disputes Jr. Analyst64994793798401125
Indeed
Disputes Jr. Analyst
**Plata** is a high\-tech financial platform poised to revolutionize how people interact with money through an easy\-to\-use, personalized, and trustworthy ecosystem. We bring inclusive access to premium financial products and best\-in\-class customer support to each and every Mexican. Our company was founded by executives that built some of the most innovative and successful digital banking businesses in the world. **Position Objective:** The Disputes Jr. Analyst will be responsible for managing and resolving disputes related to fraudulent activities or issues arising from the consumption of goods and services. The role ensures a fair and effective resolution that protects both the company's and customers' interests. Key responsibilities include analyzing cases in compliance with national and international chargeback regulations, with a focus on recovering amounts in favor of the company or customer as appropriate. The position will involve overseeing and managing chargebacks within the Mastercard network, ensuring proper handling of domestic and international disputes. Clear and effective communication with all parties involved will be essential, while fostering teamwork and optimizing processes for enhanced operational efficiency. The Specialist will also support the Coordinator in scaling operations and achieving the company's strategic objectives, maintaining a proactive approach to problem\-solving and continuous improvement. **Main Responsibilities:** * **Dispute Management:** Handle chargebacks in accordance with Mastercard's regulations. * **Dispute Control:** Manage and evaluate chargeback processes for continuous improvement. * **Support Documentation Analysis:** Thoroughly review documentation related to disputes, including contracts, invoices, receipts, tickets, transaction records, and prior communications, ensuring proper resolution in line with national and international chargeback guidelines. * **Interdepartmental Collaboration:** Work closely with Customer Service, Compliance, Quality Assurance (QA), Training, and Fraud Prevention teams to provide feedback that strengthens claim flows and ensures the proper recovery of charges, while preventing financial losses or erroneous resolutions. * **Internal Collaboration:** Coordinate closely within the department, sharing viewpoints and participating in continuous decision\-making to resolve cases and apply best practices in dispute management. * **Improvement Proposals:** Formally suggest ongoing improvements to chargeback processes and management. These proposals should involve relevant departments, focusing on loss prevention, improving recovery rates, customer service, and dispute resolution. * **Adjustments and Resolutions:** Execute financial adjustments promptly in accordance with resolution determinations. These adjustments should be backed by dispute findings, adhering to applicable rules. * **Follow\-up and Record\-Keeping:** Maintain detailed records of all ongoing disputes, tracking progress, decisions, and any relevant information to ensure efficient and transparent management. * **Report Generation:** Prepare periodic reports on dispute statuses, analyzing trends, key metrics, and providing recommendations for process improvements. * **Regulatory Compliance:** Ensure that all actions related to disputes comply with national and international regulations as required by regulatory entities. **Job Profile:** * **Minimum 2 years of proven experience** in Disputes/Chargebacks. * Strong **analytical skills** and the ability to retain complex knowledge, focusing on interpreting documentation and drawing accurate conclusions. * Ability to work effectively in a team, collaborating with various areas and organizational levels. * Proficiency in **English**, with the ability to engage in technical language specific to Disputes. * Detail\-oriented with the capacity to handle multiple tasks simultaneously, maintaining high standards of quality and precision. * Solid knowledge of IT tools (Mastercard Connect, MASTERCOM, DDR), systems, and formats related to both **domestic (Mexico)** and **international disputes** within the Mastercard environment. * Excellent **verbal and written communication skills**, with the ability to negotiate and mediate conflict situations as required by the department. Communication within the department should be precise and consistent. * Willingness to work under pressure in a dynamic, results\-oriented environment. * Strong adaptability skills, capable of adjusting to ongoing process updates. * **Solid knowledge of International Chargebacks** (Mastercard Chargeback Guide) and **Domestic Chargebacks** (CID) according to the latest updates. Knowledge of CID is considered a plus for this position. * Ability to make autonomous decisions in dispute resolution based on emerging needs. * Full willingness to meet the requirements of the department as needed. * Strong **interpersonal skills** and effective communication abilities. Tipo de puesto: Tiempo completo, Por tiempo indeterminado Sueldo: $16,000\.00 \- $28,000\.00 al mes Beneficios: * Seguro de gastos médicos mayores * Seguro de vida Experiencia: * Disputes (Call Center): 2 años (Obligatorio) Idioma: * Inglés Avanzado (Deseable) Lugar de trabajo: Empleo presencial
Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico
$MXN 16,000-28,000/year
Phone Attention64994793766529126
Indeed
Phone Attention
· Drafting of documents, letters, reports, and presentations. · File and documentation management. · Switchboard operation. · Proficiency in Word, Excel, PowerPoint. · Proficiency in SAE. · Organizational and communication skills. · Ability to work under pressure. · Support for administrative management. · CEO’s schedule management. · Preparation of quotations. · Follow-up on quotations. Important: Must live near the area. Position type: Full-time, Indefinite term Salary: $5,064.14 - $13,991.13 per month Workplace: On-site employment
Nacional Monte de Piedad, Cto. Economista, Cd. Satélite, 53100 Naucalpan de Juárez, Méx., Mexico
$MXN 5,064/month
Customer Service Agent64994793721345127
Indeed
Customer Service Agent
**4FINANCE S.A. DE C.V., SOFOM E.N.R. is seeking a Customer Service Agent for Credit Constructor – Benito Juárez, Mexico City** ------------------------------------------------------------------------------------------------------------------------------------ **Location:** Insurgentes Sur (pending relocation to Polanco by end of March) **Schedule:** Monday to Sunday, 10:00 to 19:00 or 11:00 to 20:00 (weekend rest days rotated). **Job Description** We are looking for individuals with an excellent service attitude, strong communication skills, and a passion for customer service. You will be responsible for managing incoming and outgoing calls, identifying customer needs, and providing effective solutions, always ensuring high-quality service and a positive customer experience. **Key Responsibilities** * Efficiently manage **incoming and outgoing calls**, identifying needs and offering appropriate solutions. * Record a **clear and accurate summary** of requests and actions taken in the system. * Make **proactive calls** to customers as directed by the Team Leader. * Provide **multichannel customer service and advisory support** (phone, chat, email, and social media). * Verify **customer identification documents and security locks** for credit applicants. * Compare the **official ID photo** with the selfie submitted by the customer. * Report any **unusual situations or deviations from established protocols** to the Team Leader. * Actively participate in **training sessions and professional development activities**. * Submit **reports and documentation** on time. **Requirements** * **Education:** Completed or incomplete high school diploma. * **Availability:** Must be available for on-site work. * **Basic knowledge:** Microsoft Office (intermediate level). * **Desirable:** Prior experience with financial products (not mandatory). **Competencies and Skills** * Strong verbal communication and active listening * Problem-solving ability * Empathy and frustration tolerance * Teamwork and performance under pressure * Follow-up orientation and results-driven mindset * Handling objections and customer-centric focus **What We Offer** * **Base salary:** $9,582 gross monthly * **Guarantee bonus:** $1,500 for the first month (thereafter based on performance) * Statutory benefits from day one * Paid training * Opportunity for indefinite-term contract **Desired Education Level:** Higher education – incomplete **Desired Experience Level:** Entry Level **Departmental Function:** Customer Service **Industry:** Financial Services **Skills:** * Communication skills * Call center * Customer relationship management *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=695d551f330000350013df64&source=indeed*
Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico
$MXN 9,582/month
Telephone Executives, Female Telephone Executives ATC, and Insurance Claim Notification Agents64994793671809128
Indeed
Telephone Executives, Female Telephone Executives ATC, and Insurance Claim Notification Agents
*Data Voice*, a Mexican company with extensive experience in developing contact center technology, is looking for your talent as: **TELEPHONE EXECUTIVES AND FEMALE TELEPHONE EXECUTIVES FOR INSURANCE CLAIM NOTIFICATION CALLS**! **Responsibilities**: * Answer incoming calls regarding insurance claims notifications from students, teachers, and professors. **Requirements**: * Minimum 6 months’ experience in **call centers**. * Excellent verbal and written communication skills. * Basic computer knowledge and ability to learn call management systems. **We offer**: PDL, monthly salary of $8,782.20, and a $250 punctuality bonus. **Location**: Av. Sor Juana 14, Tlalnepantla Centro, CP 54000, Tlalnepantla de Baz. **Schedule**: Monday through Sunday, with rotating days off between Saturday and Sunday; available shifts: 12–20 hrs, 11–19 hrs, and 15–23 hrs. Interested candidates may apply here or send their CV to: reclutamientodv@datavoice.com.mx; follow-up via WhatsApp: 556966-5479. Job type: Full-time. Salary: $8,782.00 per month. Workplace: On-site employment.
Av Sor Juana Inés de La Cruz 14, Tlalnepantla Centro, 54000 Tlalnepantla, Méx., Mexico
$MXN 8,782/month
JUNIOR DIGITAL COMMERCIAL PROSPECTING64994793656193129
Indeed
JUNIOR DIGITAL COMMERCIAL PROSPECTING
**Data Voice**, a Mexican company with extensive experience in developing technology for Contact Centers, is looking for your talent as: **DIGITAL COMMERCIAL PROSPECTOR** **Position Objective:** Support the Management and Commercial Department in **lead generation and lead handling**, through a strategic approach on digital channels (LinkedIn, Facebook, WhatsApp Business, etc.) and telephone contact with potential clients, promoting our technological solutions with a consultative, proactive attitude and excellent communication. **Essential Requirements (updated):** * Experience: Minimum 1–2 years in commercial or digital marketing areas, focused on demand generation and lead follow-up. * Proficiency in digital tools: * Social media (Facebook, LinkedIn, Instagram Business). * WhatsApp Business API. * Internal CRM. * Microsoft Office suite (Excel, Word, PowerPoint) for report management, briefing preparation, and presentations. * Basic use of videoconferencing platforms (Zoom, Meet, Teams). **Key Responsibilities:** * Strategically prospect leads on social media, using clear, consultative messaging. * Cold calling or telephonic follow-up on assigned databases. * Send personalized, well-argued information about our products, aligned with the prospect’s interests. * Timely follow-up on each interaction to move the prospect to the next stage of the funnel. * Support digital campaigns with manual or automated follow-up (under supervision). * Keep the lead database and pipeline updated in the CRM. **Ideal Profile:** * Excellent spelling and writing skills. * Confidence when speaking on the phone and writing on social media—mandatory. * Strong verbal communication and active listening skills. * **Proactivity, results orientation, and eagerness to grow professionally.** * Enjoys learning and mastering technological solutions. * Adaptability and teamwork skills. * High level of responsibility, goal focus, and follow-up discipline. **We Offer**: Statutory benefits and a monthly salary ranging from $15,000 to $20,000. **Location**: Av. Sor Juana 14, Tlalnepantla centro, cp. 54000, Tlalnepantla de Baz. **Working Hours**: Monday to Friday, 09:00–18:00 hrs. Interested candidates should send their CV to reclutamientodv@datavoice.com.mx and follow up via WhatsApp at 556966\-5479 Job Type: Full-time Salary: $15,000\.00 \- $20,000\.00 per month Workplace: On-site
Av Sor Juana Inés de La Cruz 14, Tlalnepantla Centro, 54000 Tlalnepantla, Méx., Mexico
$MXN 15,000-20,000/year
Telephone Executive, Monday to Saturday649947936403231210
Indeed
Telephone Executive, Monday to Saturday
**At Coperva, we are looking for talent with experience in call center collections.** * Manage assigned portfolio * Negotiate payment agreements * Recover overdue accounts **What do you need?** * Experience in collections and call centers. * Strong verbal communication skills * Basic PC proficiency **What do we offer?** * Base salary of $9,451.32 + commissions * Statutory benefits (social security, vacation, vacation bonus, year-end bonus) * Ongoing training * Specialized medical services * Subsidized cafeteria * Discounts at laboratories, Utel University, cinemas, and theater performances. * Short-term career growth * Referral bonuses * Friendly work environment * Fixed Sunday rest day * Monday to Saturday * Available shifts: 11:00 a.m.–6:00 p.m. and 2:00 p.m.–9:00 p.m. * A few minutes from Chabacano metro station. **If interested, apply through this channel and you will be contacted.** Job type: Full-time Salary: $9,541.00 – $13,000.00 per month Benefits: * Savings fund * Gym discount * Referral program * Cafeteria service Work location: On-site employment
Guanajuato 54, Roma Nte., Cuauhtémoc, 06700 Ciudad de México, CDMX, Mexico
$MXN 9,541/month
Intelligent Management Desk Analyst649947935407391211
Indeed
Intelligent Management Desk Analyst
**SEPROCESA** Invites you to join its team as an INTELLIGENT MANAGEMENT DESK ANALYST (customer service). **EXPERIENCE:** 1 year in Service Desk, Call Center or similar position. Intermediate Excel level **JOB RESPONSIBILITIES:** 1\.\- Administration and verification of Service Orders (both physical and digital). 2\.\- Customer platform support. 3\.\- Support and follow-up on preventive and corrective services. 4\.\- Handling customer requests (routine and exceptional). 5\.\- Addressing customer clarifications, inquiries, and complaints. 6\.\- Validation of Service Order completion. **REQUIRED SKILLS:** Organized Strong verbal communication skills Service-oriented attitude Persuasive Teamwork focused on goals and performed under pressure **EXPERIENCE:** 1\.\- 1 to 3 years of Customer Service experience. 2\.\- Excellent writing and spelling skills. **3\.\- Intermediate Excel proficiency** 4\.\- Knowledge of Aspel SAE (preferred) **EDUCATION:** Bachelor’s degree or Technical degree in Administration, Computer Science, or related field. **WE OFFER** **INITIAL SALARY:** $12,000.00 monthly (gross) up to $15,000.00 based on performance **BENEFITS:** Year-end bonus, vacation days, vacation premium, profit sharing, IMSS and INFONAVIT registration. **WORK LOCATION:** Metro Aculco Work schedule: Monday to Friday, 8:00 a.m. to 6:00 p.m., onsite; Saturday, 9:00 a.m. to 12:00 p.m., remote. Position type: Full-time, indefinite term Salary: $12,000.00 \- $14,000.00 per month Workplace: Onsite employment
Ingenieros Petroleros 6, Aculco, Iztapalapa, 09410 Ciudad de México, CDMX, Mexico
$MXN 12,000-15,000/year
Executive Assistant649947934915851212
Indeed
Executive Assistant
*Data Voice*, a Mexican company with extensive experience in developing technology for Contact Centers, is looking for your talent as: **EXECUTIVE ASSISTANT!** **Responsibilities:** * **Executive Support:** Managing schedules, coordinating meetings, organizing travel, filtering communications, and supporting strategic planning. * **Quotation Management:** Preparing proposals, price control, order tracking, and managing supplier databases. * **General Administration:** Document management, customer/supplier communication, and office functions. **Requirements:** * Minimum 1 year of experience in a similar position. * Excellent verbal and written communication skills. **We offer**: PDL, monthly salary of $11,200. **Location**: Av. Sor Juana 14, Tlalnepantla centro, cp. 54000, Tlalnepantla de Baz **Schedule**: Monday to Friday, 9 a.m. to 6 p.m. Interested candidates may apply here or send CV to: reclutamientodv@datavoice.com.mx and follow up via WhatsApp 556966\-5479 Job type: Full-time Salary: $11,200\.00 per month Workplace: On-site
Av Sor Juana Inés de La Cruz 14, Tlalnepantla Centro, 54000 Tlalnepantla, Méx., Mexico
$MXN 11,200/month
Centro de llamadas de lunes a viernes en Toreo649947934755871213
Indeed
Centro de llamadas de lunes a viernes en Toreo
Si buscas un empleo con estabilidad que te brinda seguro social más prestaciones desde el primer día para ti y tu familia. ¡Esto es para ti! **ÚNETE AL MEJOR EQUIPO TELEFÓNICO** **Te ofrecemos grandes beneficios:** * **Sueldo base** mensual bruto de $8,481.60 * **Ingresos adicionales** por logro de objetivos, dinámicas, premios en especie, etc. * **Capacitación pagada** * **Contratación directa con la empresa** * Vales de despensa con los que podrás comprar despensa, medicamentos, ropa, etc. * Excelente horario, descansas sábado y domingo, laboras de lunes a viernes de 9:00 a.m. a 6:00 p.m. con una pausa para descansar y/o tomar alimentos. **Si cuentas con 6 meses de experiencia mínima** en colocación de productos. Facilidad de palabra Gusto por la tecnología y atención a clientes ***Tu objetivo será comunicarte con nuestros clientes para activar promociones vigentes por su lealtad además de poder ofrecer algún otro servicio.*** **Postúlate a nuestra vacante y nos comunicamos contigo** Tipo de puesto: Tiempo completo, Por tiempo indeterminado Sueldo: $9,579.00 - $14,000.00 al mes Beneficios: * Opción a contrato indefinido * Vales de despensa Lugar de trabajo: Empleo presencial
Antigua Calz. de Guadalupe 73, San Marcos, Azcapotzalco, 02020 Ciudad de México, CDMX, Mexico
$MXN 9,579-14,000/year
First job in call center (No experience required)649947934438411214
Indeed
First job in call center (No experience required)
We are looking for telephone advisors for collections and you don’t need experience. Benefits: * Base salary $8062 monthly net * Biweekly payment on time * Statutory benefits from day one (IMSS, vacation, Christmas bonus, vacation premium) * Recovery bonus * Paid training * Part-time schedules * Referral bonus What are the requirements? * Legal age * Basic computer knowledge * Social Security Number (NSS) and Taxpayer Registration Number (RFC) Are you ready to start your professional career? What are you waiting for? Apply now and join our team! Recremex is a 100% Mexican company with 22 years of experience in the Contact Center industry. We have achieved high communication standards that allow us to guarantee our results.
Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico
$MXN 8,062/month
BBVA ATC Tower Telephone Executive Position649947934117131215
Indeed
BBVA ATC Tower Telephone Executive Position
DESCRIPTION **JOIN ONE OF THE BEST COMPANIES TO WORK FOR IN MEXICO** ***TELEPHONE EXECUTIVE*** **WE OFFER**: BASE SALARY $9,000–$10,000 NET + BONUSES BIWEEKLY PAYMENTS* * 12 DAYS VACATION * 15-DAY CHRISTMAS BONUS * 25% VACATION AND SUNDAY BONUS * IMSS SOCIAL SECURITY * PRODUCTIVITY BONUS * IMMEDIATE HIRING * PAID TRAINING **WORK LOCATION:** CDMX, NEAR BBVA TOWER IMMEDIATE HIRING If you meet the profile and are seeking an excellent professional development opportunity, apply through this channel. We will contact you shortly. 5 5 2 2 3 8 9 7l 6 REQUIREMENTS TIME AVAILABILITY COMPLETED JUNIOR HIGH SCHOOL 3 MONTHS OF CALL CENTER EXPERIENCE
Monte Casino 100, Molino del Rey, Miguel Hidalgo, 11100 Ciudad de México, CDMX, Mexico
$MXN 9,000-10,000/month
Call Center Executive / Customer Service Representative – $9,528 – Benito Juárez649937318892821216
Indeed
Call Center Executive / Customer Service Representative – $9,528 – Benito Juárez
### **Call Center Executive / Customer Service Representative – Benito Juárez** **Start this new year with a stable job and benefits above the legal minimum.** We are seeking a **Call Center Executive** with experience in **customer service** (call center experience is not mandatory). **Location:** Benito Juárez Borough, Mexico City ### **WE OFFER** * Monthly salary of **$9,528 gross** * **Benefits exceeding legal requirements** * Grocery vouchers * Savings fund * **20 vacation days** * **30-day year-end bonus** * 17-day vacation premium * Paid training * Genuine career growth within the company * Job stability ### **RESPONSIBILITIES** * Telephone customer support * Follow-up and resolution of inquiries * Data entry into the system ### **REQUIREMENTS** * Experience in customer service (sales, retail, reception, etc.) * Completed high school education * Flexible availability for work schedule **“The company does not discriminate on the basis of race, religion, sexual orientation, physical condition, health status, pregnancy, or HIV status; we are an inclusive company that values the talent of our employees.”**
Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico
$MXN 9,528/month
Banking Sales Executive / Mid-Shift649937318725131217
Indeed
Banking Sales Executive / Mid-Shift
**DUE TO A VACANCY, WE ARE SEEKING TELEPHONE ADVISORS FOR BANAMEX– INSURANCE SALES** * **✅ Requirements:** 1 year of sales call center experience **WE OFFER** * **Base salary: $9,453 + $1,100 BONUS + UNLIMITED COMMISSIONS** * STATUTORY BENEFITS * FREE TRANSPORTATION * CAFETERIA * Schedule: Monday to Friday, 11 a.m. to 7 p.m. | Saturdays, 9 a.m. to 2 p.m. Training starts: JANUARY 6 APPLY THROUGH THIS CHANNEL OR SEND A MESSAGE TO **56 34 66 12 33** WITH **IVAN HUERTA**
Eje Vial 4 Ote. (Avenida Río Churubusco) 2029, El Rodeo, Iztacalco, 08510 Ciudad de México, CDMX, Mexico
$MXN 9,453/month
Senior Sales Executive/Monday to Saturday/$10,500 + commissions649937318566431218
Indeed
Senior Sales Executive/Monday to Saturday/$10,500 + commissions
**Do you have call center experience?** Join our team as a: **Senior Telemarketing Executive** We offer: * Work schedule: Monday to Friday, 11:00 am to 7:00 pm; Saturday, 9:00 am to 2:00 pm * Monthly salary $9,453.00 * Shift bonus $500; Attendance bonus $600 * Monthly commissions * Grocery vouchers * Social security * Vacation days * Year-end bonus * Employee discounts * Transportation service to nearby metro stations * Work location: Añil, Iztacalco, Cdmx. Requirements: * Completed high school education * 1 year of call center sales experience * Up-to-date basic documentation Interested? Apply through this channel and you will shortly receive instructions to schedule an interview. Or contact Ms. Tania León at 55 12 00 32 85 via WhatsApp. Greetings!
Lago Michigan 184, Agua Azul, 57500 Cdad. Nezahualcóyotl, Méx., Mexico
$MXN 9,453/month
Customer Retention and Service Specialist/Morning/Afternoon649937318391071219
Indeed
Customer Retention and Service Specialist/Morning/Afternoon
**We are looking for your talent!** Telephone customer service and retention executive for a major department store. **We offer:** * Base salary, unconditional **$9,453** * Bonus **$2,500** * Food vouchers * Social security * Vacation days * Year-end bonus (aguinaldo) * Employee discounts (cinemas, restaurants, universities, etc.) * Transportation service * Short-term career growth * Paid training * **Work location:** Iztacalco, CDMX. A few blocks from Velódromo Metro or Iztacalco Metrobus stations. Available shifts: * Monday to Sunday, **9:00 am to 5:00 pm OR 1:00 pm to 9:00 pm** * Rotating weekend days off **Requirements:** * **Minimum 1 year of experience in sales or retention with customer service in call centers** * Empathetic, extroverted, strong communication skills * Completed high school education * Residence within a 1-hour commute from the work location **Training begins Thursday, January 08!** Interested? Apply through this channel—we’ll contact you shortly**.** **Best of luck with your application!** *As a socially responsible and inclusive company, we do not discriminate for any reason, cause, or circumstance. We do not request medical certificates regarding pregnancy or human immunodeficiency virus (HIV), and all our hiring processes are free of charge.*
Cda. Melchor Ocampo 244, Constitución de 1917, Iztapalapa, 09280 Ciudad de México, CDMX, Mexico
$MXN 9,453/month
Sales Executive for Telecommunications – SMEs and Corporate Clients649937318219551220
Indeed
Sales Executive for Telecommunications – SMEs and Corporate Clients
***Join the **TOTALPLAY** team as*** **"Sales Executive for Telecommunications – SME/Corporate Clients"** **WE OFFER:** Monthly salary of **$15,000 gross.** Uncapped commissions. Statutory benefits, **from day one.** Professional growth in the medium/long term. Excellent facilities. Work schedule: **9:00 AM to 7:00 PM**, **Monday through Friday / Weekend off (Saturday and Sunday)** Immediate hiring. Work location: **Benito Juárez Borough, Mexico City (CDMX)** **YOU NEED:** Completed high school diploma / Incomplete or completed bachelor’s degree (verifiable). **Experience: 1 year in Call Center Sales // Prior knowledge of Telecommunications.** No outstanding debts with Elektra/Banco Azteca (**your payroll will be processed through this bank**) Valid official identification (INE). **SKILLS AND CAPABILITIES:** Knowledge of Telecommunications solutions (Internet/Telephony) Teamwork / **Adaptable to change** **Adaptable to change** Intermediate Office suite skills (Excel – Word) **KEY RESPONSIBILITIES:** ✅ Manage and develop active client portfolio ✅ Conduct **COLD CALLING.** ✅ Make outbound calls to prospect and negotiate with existing clients. ✅ Prepare commercial proposals. ✅ Follow up on installation delivery process If you are interested in this vacancy and meet our profile, apply through this channel and we will contact you. **Please note that all our interviews are conducted IN PERSON.** **Good luck and best wishes to everyone during the selection process.**
Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico
$MXN 15,000/year
Call Center Lunes a Viernes $18,000649937317888011221
Indeed
Call Center Lunes a Viernes $18,000
**Ejecutivo de Ventas – MULTIMONEY** Empresa financiera en crecimiento solicita **Ejecutivos de Ventas** para colocación de créditos, con excelentes ingresos y pagos semanales. **Funciones principales** * Contactar y atender a clientes interesados en productos financieros. * Asesorar al cliente durante el proceso de solicitud de crédito. * Dar seguimiento a prospectos hasta la **dispersión del crédito**. * Cumplir metas de colocación y reportes básicos de gestión. * Brindar atención clara y profesional, orientada a resultados. **Ofrecemos** **Sueldo base semanal:** $2,500 netos **Comisiones:** 2% sobre el monto del crédito dispersado (sin tope) **Posibilidad de aumento salarial al 3er mes**, de acuerdo con desempeño y productividad **Pago semanal** todos los viernes **Horario:** Lunes a viernes de 10:00 a.m. a 7:00 p.m. **Requisitos** * Experiencia en colocación de créditos * Facilidad de palabra y habilidades de negociación. * Gusto por las ventas y enfoque a resultados. * Manejo básico de computadora y sistemas. * Escolaridad mínima: secundaria o bachillerato (según perfil). Se descansa sábado y domingo Zona de Trabajo a 5 minutos de metro barranca del muerto Col. Merced Gómez, Álvaro Obregón, 01600 Ciudad de México, CDMX Tipo de puesto: Tiempo completo Sueldo: $14,000.00 - $20,000.00 al mes Lugar de trabajo: Empleo presencial
Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico
$MXN 14,000-20,000/year
Bilingual Call Center Advisor $18,000649937317564171222
Indeed
Bilingual Call Center Advisor $18,000
WE ARE AN INTERNATIONAL COMPANY Established in the United Kingdom in 2013, Kempton Asset Management is a global, independent financial broker. Due to expansion, we require: **Bilingual Telephone Executive** **Compensation and Benefits:** ● Schedule: Monday to Friday, 9:00 a.m. to 6:00 p.m. (3 breaks per day) ● Early Friday dismissal. ● Integrated salary $18,000 + uncapped commissions ● Free breakfast bar ● Grocery vouchers ● 100% paid training ● Medium-term growth opportunity ● 12 vacation days per year (available after 6 months) ● Paid vacation in December ● 30 days’ salary (Christmas bonus) ● Attractive bonuses **What do you need?** ● Fluent English at C1/C2 level. ● Minimum 1 year of sales experience. ● Completed or incomplete high school diploma. ● Dynamic. ● Experience in call center operations (ATC). **● ENGLISH IS MANDATORY** **Work Location:** Calle Gral. Mariano Escobedo #724, Col. Anzurez. Position Type: Full-time Salary: $18,000.00 - $20,000.00 per month Benefits: * Grocery vouchers Workplace: On-site employment
Circuito interior esquina, Leibnitz 11-local c interior 101, Anzures, Miguel Hidalgo, 11590 Ciudad de México, CDMX, Mexico
$MXN 18,000-20,000/year
TELEPHONE EXECUTIVE WITH EXPERIENCE IN SALES AND DONATION COLLECTION649937317244181223
Indeed
TELEPHONE EXECUTIVE WITH EXPERIENCE IN SALES AND DONATION COLLECTION
*Data Voice*, a Mexican company with extensive experience in developing contact center technology, is looking for your talent as: **TELEPHONE EXECUTIVE WITH EXPERIENCE IN SALES AND DONATION COLLECTION**! **Responsibilities**: * Lead generation for a Civil Association with worldwide prestige; making telephone calls to potential customers interested in making recurring donations. * Upgrading existing donor members. **Requirements**: * Minimum 6 months’ experience in **call centers**, **sales**, **lead follow-up**, and **donations**. * Skills to manage digital channels/social media. * Excellent telephone communication skills and empathy aligned with the Civil Association’s brand. * Outstanding verbal and written communication skills. * Basic computer knowledge and ability to learn call management systems. **We offer**: $8,782.20 monthly, $250 punctuality bonus. **Location**: Av. Sor Juana 14, Tlalnepantla centro, cp. 54000, Tlalnepantla de Baz **Schedule**: Monday to Saturday, 09-18 hrs, with Sundays off. Interested candidates may apply here or send their CV to reclutamientodv@datavoice.com.mx with WhatsApp follow-up at 5569665479 Job type: Full-time Salary: $8,782.20 per month Workplace: On-site employment
Av Sor Juana Inés de La Cruz 14, Tlalnepantla Centro, 54000 Tlalnepantla, Méx., Mexico
$MXN 8,782/month
Telephone Executive from Monday to Friday649937316942091224
Indeed
Telephone Executive from Monday to Friday
**Salary:** $10,000 to $15,000 MXN per month **Location:** Barranca del Muerto \| In-person **Immediate hiring** At **C8 Contact Center**, we are looking for **Telephone Executives** for credit placement. **We offer:** * Base weekly salary of $2,500 * Weekly payment * Commissions of 2%, 5%, and 7% * Punctuality bonus * Productivity bonus * Weekends off * Opportunity for growth and stability * Medical, dental, and vision insurance **Schedule:** Monday to Friday, 10:00 a.m. to 7:00 p.m. **Requirements:** Experience in telephone sales or call centers, verbal fluency, and results-oriented mindset. Apply through this channel or send a WhatsApp message to **56 5731 9340**. **Keywords:** Sales executive, telephone sales, call center, weekly pay, commissions, credit placement, in-person job, Barranca del Muerto. Job type: Full-time Salary: $10,000\.00 \- $15,000\.00 per month Benefits: * Salary increases * Referral program * Medical expense insurance * Vision insurance * Dental insurance Workplace: In-person job
Av. Gustavo Díaz Ordaz 334, Presidentes, Álvaro Obregón, 01299 Ciudad de México, CDMX, Mexico
$MXN 10,000-15,000/year
Telephone Customer Service Executive (Call Center)649937316780811225
Indeed
Telephone Customer Service Executive (Call Center)
A prominent training firm is seeking talent to join its team as a **Telephone Customer Service Executive (Call Center)**, providing administrative support and direct assistance to its distributor network (NO SALES). This position is ideal for individuals with call center experience, telephone customer service skills, and solid Excel proficiency—who enjoy organizing information and tracking processes. This role does NOT involve delivering training courses or sales; its function is to provide telephone customer service, and administrative and operational support to the department. WE ARE LOOKING FOR: **Education:** Currently pursuing or completed undergraduate degree in Business Administration, Industrial Administration, Communications, or related field. **Minimum Experience:** At least **1 year of verifiable experience** in **call center/telephone customer service**, performing tasks such as: * Call center experience. * Telephone customer service for internal and/or external clients (call center environment). * Receiving, logging, and tracking requests. * Completing forms and handling administrative documentation. * Recording, managing, and updating information in **Excel**. * Creating and maintaining **databases and reports in Excel**. * Operational follow-up and administrative support. * Performing general administrative functions. **Language:** English desirable (not mandatory). **WE OFFER:** * Direct employment with the company. * Schedule: Monday to Friday, 9:00 a.m. to 6:00 p.m. – Hybrid work model. * Work location: Lomas de Chapultepec and/or Polanco. * Monthly base salary: $15,000.00 to $17,000.00 gross (taxes to be deducted per applicable law), depending on call center experience and Excel skills. * Statutory benefits. * Benefits exceeding statutory requirements. Why join us? You will become part of a growing international company where your work directly impacts the quality and tracking of our training programs. If interested, please send us your updated CV to schedule an interview. Job type: Full-time Salary: $15,000.00 – $17,000.00 per month Work location: Hybrid remote work at 11000, Lomas de Chapultepec neighborhood, Mexico City
Avenida Prado Norte 215, Lomas - Virreyes, Lomas de Chapultepec, Miguel Hidalgo, 11000 Ciudad de México, CDMX, Mexico
$MXN 15,000-17,000/year
TELEPHONE COLLECTION EXECUTIVE649622302915861226
Indeed
TELEPHONE COLLECTION EXECUTIVE
We are hiring Telephone Executives; join our collections team and continue your professional development. REQUIREMENTS: Minimum: incomplete or completed high school education Strong verbal communication skills, active listening Basic computer skills Negotiation ability, persistence, tolerance Available shifts: * **Shift 1: Monday to Friday from 9:00 to 18:00 hrs and Saturday from 09:00 to 14:00 hrs** ($7000 includes punctuality and attendance bonus\+ Attractive uncapped commissions. Earnings exceeding $11,000\) * **Shift 2: Monday to Friday from 09:00 to 18:00 hrs. (**$6000 \+ uncapped commissions) * Job stability and career planning. Work location: Ciudad Nezahualcóyotl RESPONSIBILITIES: Telephone contact with delinquent credit account holders Collection management to reach payment agreements Scheduling appointments for credit account holders to attend the office Interested candidates should contact Lic. Judith Rosales at 5557974379 / 558851 7650, mentioning their preferred shift. Job type: Full-time Salary: $7,000.00 \- $11,000.00 per month Experience: * Call center or customer service: 1 year (Preferred) Work location: On-site employment
Rosas de Mayo 242, Benito Juárez, 57000 Cdad. Nezahualcóyotl, Méx., Mexico
$MXN 7,000-11,000/month
Call Center Executive (INBOUND) 3:00 PM to 11:00 PM / Immediate Availability649859462268171227
Indeed
Call Center Executive (INBOUND) 3:00 PM to 11:00 PM / Immediate Availability
We are looking for **15 Inbound Telephone Executives** for **immediate hiring**, as part of the growth of our **Customer Service Call Center**. **Available fixed shift:** * **3:00 PM to 11:00 PM** ***(No rotation)*** **Responsibilities** ✔ Handling inbound calls ✔ Customer guidance and follow-up ✔ Data entry and validation ✔ Customer service and retention **Requirements** ✔ Completed high school education ✔ Experience in inbound call center or customer service (preferred) ✔ Strong verbal communication skills and active listening ✔ Basic PC proficiency ✔ **Immediate availability** **We offer** ✔ Base salary ✔ Statutory benefits ✔ Paid training ✔ Direct hiring ✔ Job stability ✔ Growth opportunities **Important** Limited vacancies (15 positions). Hiring will be carried out immediately upon shift assignment. **Apply now and join La Latino Seguros** Job type: Full-time, Indefinite-term Salary: $10,000.00 per month Benefits: * Option for indefinite-term contract * Life insurance * Food vouchers Work location: On-site employment
Guanajuato 54, Roma Nte., Cuauhtémoc, 06700 Ciudad de México, CDMX, Mexico
$MXN 10,000/month
CUSTOMER SERVICE VIA PHONE AND SERVICE FOLLOW-UP649859462114571228
Indeed
CUSTOMER SERVICE VIA PHONE AND SERVICE FOLLOW-UP
**AUTHORIZED SAMSUNG ELECTRONICS SERVICE CENTER NIES** Customer service and technical support for Samsung electronic products in Mexico. With over 20 years of experience, we offer a dynamic and collaborative work environment for all our employees, promoting professional growth and customer satisfaction. **Location:** Boulevard México Querétaro 43, Viveros de la Loma, Tlalnepantla, Edo. Mex. C.P. 54080 (Opposite Mundo E Plaza) **Job Requirements** Minimum education: High school diploma. Experience in customer service. Intermediate-level telephone customer service knowledge. Proficiency in Microsoft Office suite. Skills in persuasion and empathy. Effective complaint resolution. **\*Punctual\*** **Must not live more than one hour away from the workplace.** Job Responsibilities Answer customer phone calls to provide information and resolve inquiries. Manage technical service requests and case follow-ups. Accurately record and document each customer interaction in the system. Collaborate with the team to ensure customer satisfaction. Additional Benefits and Perks **Monthly salary of $9,200.00** Work schedule: Monday to Friday, 9:00 am to 6:00 pm / Saturday, 9:00 am to 2:00 pm Statutory benefits Ongoing training in customer service. Opportunities for career advancement within the company. Collaborative work environment. Employment type: Full-time Salary: $9,200.00 per month Education: * Completed high school diploma (Preferred) Experience: * Customer service: 1 year (Preferred) Workplace: On-site employment
Productos de Alambre la Nacional # 1, Esq. Santa Monica Vista Hermosa, 54080 Tlalnepantla, Méx., Mexico
$MXN 9,200/month
Sales Agent over Chats649859461790751229
Indeed
Sales Agent over Chats
**Job description: Sales agents over Chat** Sales agents over Chat at RUI are responsible for receiving messages from existing and new customers regarding Internet services. Armed with superior product knowledge and a passion for customer satisfaction, you will provide solutions to customer needs in a fast\-paced and energetic environment. **Essential Duties and Responsibilities: (Other duties may be assigned)** * Maintain relationships with existing customers, and forge relationships with new customers. * Must be comfortable taking inbound chats and calls to upgrade, offer promotions, retain customers, or regaining customers. * Deliver prepared sales pitch, reading from scripts that describe products or services, to influence potential customers to purchase a product or service * Listen to customer concerns with the goal of identifying the causes of the problem * Solve customer challenges and regain customer confidence by using empathy, and building rapport with customers * General knowledge of company, products, and/or services * Obtain customer information and enter data into various CRM systems * Adhere to QA requirements and utilize a call flow * Comply with federal and state regulations, as well as company and client policy, with regards to the handling of confidential consumer information **Characteristics of an ideal candidate:** * Sales and customer service experience (call center, retail, door\-to\-door) * Persuasive, not aggressive * Proficient with technology applications; chats, email, internet browsers, search engines and data management systems * Ability to work independently as well as part of a team (promote positive work environment) * Excellent English communication skills (professional demeanor); written \& verbal. * Proficient in multi\-tasking * Ability to build rapport with customers, empathy, responsiveness, and patience * The ability to thrive in a fast\-paced environment in which change, and ambiguity are prevalent **What we offer:** * Exciting Work Environment * Competitive base pay \+ lucrative commission (all sales made are guaranteed payout and commissions are uncapped) * Attendance Bonus * Food Vouchers * Paid Training * All employee benefits the law provides * Paid Time\-Off **Job Type: Full\-time** **Base Salary: $18,000\.00 MX to $20,000 Pesos gross per month** Education: * High school or equivalent (Required) Experience: * Sales: 1 year (Required) * Multitasking: 1 year (Required) * Computer navigation: 1 year (Required) * Upselling: 1 year (Required) * Call center: 1 year (Required) \*\*Candidates will be required to pass a written and typing assessment. **Work Location: On site – Insurgentes Sur 810, Colonia Centro Valle, Alcaldía Benito Juárez CDMX** Job Type: Full\-time Pay: $18,000\.00 \- $20,000\.00 per month Experience: * Sales: 1 year (Required) Language: * English (Required) Work Location: In person
Av. Coyoacán 896, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico
$MXN 18,000-20,000/year
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