Technical Support

Description

Job Summary: We are seeking a Technical Support professional for a leading company in identity solutions, with experience in data capture, preventive and corrective maintenance of computer equipment, and user support. Key Responsibilities: 1. Provides technical support at corporate offices and remote sites. 2. Performs preventive, predictive, and corrective maintenance on equipment. 3. Trains end users and provides in-person or remote support. A leading Mexican company specializing in identity solutions and mass enrollment requires personnel to work in the State of Mexico, Nezahualcóyotl area, EDOMEX. PROFILE: TECHNICAL SUPPORT Education – Technical degree in Computer Science or Systems Engineering (in progress or completed). Minimum 1 year of experience in data capture services and preventive and corrective maintenance of computer equipment. Valid Class A driver’s license, plus ability to operate a standard transmission vehicle. 2 years of experience in corrective and preventive maintenance of computer equipment and printers. KNOWLEDGE: Incident tracking and resolution. Providing technical support at corporate offices and remote sites for computer hardware and software across various modules. Performing preventive, predictive, and corrective maintenance services. Repairing computer equipment and peripherals. Work involved in system and equipment preparation and commissioning for various projects. LAN network installation. Electrical installations. End-user training. Remote or in-person support to end users. Continuous improvement initiatives. Inventory control of all computer equipment assigned to your project. Benefits and Perks. WE OFFER: Statutory Benefits Base Salary IMSS (Mexican Social Security Institute) Rest Days Vacations Vacation Bonus Year-End Bonus (Aguinaldo) Training On-site Work Modality Full Payroll Contract Interested candidates, please apply through this channel. Immediate Hiring! Please note that our company is committed to fostering a diverse, equitable, and inclusive workplace, and we seek the best talent regardless of background. Therefore, during the recruitment process, we will not request personal information such as clinical test results, pregnancy tests, or HIV testing. Furthermore, we do not discriminate based on gender, age, ethnicity, physical appearance, marital status, disability, socioeconomic condition, sexual orientation, gender identity or expression, or other factors. If you are interested and meet the profile requirements, please apply through this channel. -Requirements- Minimum Education: Upper Secondary Education – Professional Technical Education 1 year of experience Age: between 18 and 40 years Knowledge: Fault Analysis, Network Analysis, Technical Consulting, Databases, Information Capture, Data Storage, IT Automation, Emergency Response Driver’s License: Class A Keywords: support, assistance, technical support, technologist, technician, tech, technician, technology, technology, technologist