Bachelor's Degree in Systems/Computer Science – Medical Software Implementation

Description

Job Summary: We are seeking an IT Solutions Engineer to implement, support, and optimize technology solutions in the healthcare sector, ensuring customer satisfaction. Key Highlights: 1. Join a growing company in the HealthTech sector. 2. Participation in high-impact technology projects. 3. Continuous learning and professional development. **IT Solutions Engineer – Mexico City** At **Annar Health Technologies**, we are looking for an **IT Solutions Engineer**, responsible for implementing, supporting, and optimizing technology solutions in the healthcare sector, ensuring customer satisfaction and proper system functionality. **Location:** Mexico City **Availability:** Occasional travel **What will be your purpose?** Implement and maintain information systems (LIS, HIS, and related systems), ensuring their proper operation, adherence to timelines, and high-quality standards in every project. **Main Responsibilities** * Implementation and deployment of laboratory information systems. * Server configuration, medical device setup, and integration with HIS/LIS systems. * End-user training on solution usage. * Handling technical incidents and requests, meeting established SLAs. * Diagnosis and resolution of hardware, software, and communication failures. * Interface management (HL7, ASTM, middleware). * Technical support to customers and continuous follow-up on their needs. * Participation in deployments, updates, and validations in controlled environments. **Profile We Are Seeking** * Bachelor’s degree in **Systems Engineering, Computer Science, Telecommunications, Electronics, or related fields** (degree required) * **3 to 5 years** of experience in similar roles (implementation, support, or IT solutions) * Experience in healthcare environments (preferred) **Technical Knowledge** * Administration of **LIS / HIS** platforms * Operating systems: **Windows Server and Linux (preferably CentOS)** * Databases and **SQL** language * Networks: **LAN / WAN** * Hardware diagnostics **Preferred:** * HL7, ASTM, middleware * PostgreSQL or advanced databases * Reporting tools (Crystal Reports, Reporting Services) **What We Offer?** * Join a growing company in the HealthTech sector. * Participation in high-impact technology projects. * Continuous learning and professional development. * Collaborative and dynamic work environment. Salary: $20,000.00 \- $30,000.00 per month Benefits: * Option for indefinite-term contract * Company phone * Meal vouchers Work location: Remote-hybrid in Mexico City, CDMX