Description
Job Summary:
Provide timely technical support to self-service stores to ensure continuous operation of equipment and systems.
Key Highlights:
1. Comprehensive technical support for stores (hardware and software)
2. Preventive and corrective equipment maintenance
3. Point-of-sale incident response and follow-up
*RETAIL COMPANY SEEKING:* ***"TECHNICAL SUPPORT"***
**OBJECTIVE:**
*Provide timely technical support to self-service stores, ensuring proper operation of equipment and systems to maintain continuous operations.*
**REQUIREMENTS:**
* Technical degree or bachelor's degree in Systems, Computer Science, or related field.
* Minimum 1 year of experience in technical support (retail experience preferred).
* Knowledge of Windows and/or Linux.
* Basic understanding of networks and connectivity.
* Availability for field work.
**JOB RESPONSIBILITIES:**
* Technical support for stores (hardware and software).
* Response to point-of-sale system incidents.
* Preventive and corrective equipment maintenance.
* Tracking and closure of support tickets.
* Assistance with installations, store openings, and store relocations.
**BENEFITS:**
* Competitive salary \+ Monthly bonus \+ Grocery vouchers\= $16,000\.00 (GROSS MONTHLY)
* Statutory benefits
* Ongoing training
* Growth opportunities
* Life insurance
* Job stability
***JOIN OUR FAMILY!***
Salary: $16,000\.00 per month
Benefits:
* Life insurance
* Company-provided mobile phone
Experience:
* Linux: 1 year (Preferred)
* Technical support for self-service stores: 1 year (Preferred)
Work location: On-site employment