Software Technical Support Engineer - Metepec

Description

Job Summary: A reputable company is seeking a Technical Support Engineer to handle user incidents and requests, ensuring service levels. Key Highlights: 1. User incident and request handling 2. Service level maintenance 3. On-site or remote technical support REPUTABLE COMPANY SEEKING TECHNICAL SUPPORT ENGINEER Systems Support Technician (software developer) REQUIREMENTS: Minimum 1 year of experience in systems area Knowledge of communication protocols or networks Image loading and cloning Antivirus updates Hard disk error diagnostics Basic introductory programming commands RESPONSIBILITIES: Handle assigned incidents and requests (on-site or remotely), ensuring maintenance of service levels and user support. Respond to all requests and address each requirement promptly. If you are interested and meet the profile, please submit your CV through this channel. WE OFFER: Gross monthly salary of $11,500 Statutory benefits (Social Security, year-end bonus). Food vouchers worth $1,302 Life insurance. Discounts and preferential rates (laboratories, gyms, optical stores). WORK SCHEDULE: Monday to Saturday (Important: Must be available for shift rotation) WORK LOCATION: Pedro Asencio No. 8 (Near Galerías Metepec) . -Requirements- Minimum education: Upper secondary education – Technological High School Diploma 1 year of experience Age: between 25 and 40 years Knowledge: Software engineering, Technical support, Diagnostics, Communication protocols Keywords: engineers, ingeniera, ing, engineer, apoyo, support, soporte, tecnologo, tecnico, tech, technician, technology, tecnologia, technologist