





**Job Objective:** As a Field Collection Officer, you are responsible for validating the credit application data of customers, as well as establishing payment plans for customers within their first weeks of delinquency, thereby building long-term relationships with our customers. **Key Responsibilities:** Visit the homes of customers who have applied for credit and verify the information provided in their applications. Understand customers’ needs to offer them the best possible solution enabling them to keep their accounts current. Deliver service to our customers with respect and courtesy. Operate a motorcycle in strict compliance with safety regulations, always wearing required and necessary protective gear. **Requirements:** Experience in Customer Service, Collections, or Sales. Motorcycle driving experience; valid motorcycle driver’s license required. Proficiency in using mobile devices; goal- and target-oriented. Effective communication skills and ability to work collaboratively in a team. **Value Proposition:** Base weekly salary of $2,500. Commissions ranging from $0.00 to $2,000. **Statutory Benefits:** Annual vacation starting at 12 days, vacation bonus of 25% annually, year-end bonus equivalent to 15 days’ salary (increasing with tenure), and Sunday premium pay of 25%. 20% discount at Elektra and Salinas y Rocha (increasing with tenure). Benefits at over 500 establishments partnered with Grupo Salinas. Payroll loan available after two years of service. Payroll advance. Company-provided motorcycle, also usable for commuting between home and work. Weekly gasoline voucher worth MXN $217. Option to purchase the motorcycle upon reaching its end-of-life. Safety equipment: protective vest, helmet, and boots. Motorcycle accident medical expense insurance. Life insurance. Savings fund. Career growth opportunities within the Group. Continuous learning embedded in our DNA. We are a company committed to improving the lives of millions of Mexicans. Contact us at 5579506955


